Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. The seatbelt goes on and it’s like breathing.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

DECEMBER 17, 2019

Siri received mixed reviews when she first landed in the iPhone 4S in 2011. In 2015, 3,000 researchers in AI and robotics signed an open letter calling for the ban on development and use of autonomous weapons. Security systems have already taken the top spots on the list of priorities for homeowners. Speaking of security?—?some

Wireless 79

Wireless Technical Review Research Software User Testing 79

Product Management Unpacked

JUNE 23, 2020

A look into cloud-based technology product management and what it takes to build products that customers value. The paramount role of a product manager is to understand markets and empathize with consumer needs,” says Corey Grone, senior product manager of cloud data protection at iland Cloud. We’re Here for the Symphony .

Data Visualization 192

Data Visualization Customer Experience Weak Development Team Technical Review 192

Gainsight

OCTOBER 7, 2019

The Customer Success Manager (CSM) role is one of the most promising jobs and has seen a 736% increase since 2015. In May, we launched Pulse + , a customer success professional eLearning service, bringing highly curated content and certification learning paths into the daily flow of work. The partner ecosystem is growing.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13