Userpilot

APRIL 17, 2024

Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Zendesk offers scalable multi-channel customer interaction management solutions, enhancing service through advanced analytics and customization.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

PMLesson's Ace the PM Interview

JUNE 27, 2022

Solutions Architects bridge the gaps between sales, account management, and engineering. Still, if the format is messy, wrong, or confusing, a hiring manager may not even look at it. Before we go further, let's briefly recap what a Solution Architect is and how the role is defined. The contents of your resume may be excellent.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 94

Blog Analytic Tools Research Software Feedback Software 94

PMLesson's Ace the PM Interview

MAY 16, 2022

How to Become a Security Engineer The Average Salary of Security Engineers The Security Engineer Career Path The Top Cyber Security Certifications What Is A Security Engineer? However, this reliance on the internet and computers brings severe risks and security threats if these systems are not secured.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Userpilot

JUNE 3, 2022

The State of SaaS Onboarding is the yearly review of onboarding flows of more than 1000 SaaS companies, created by Userpilot and The State of SaaS meta report is a summary of other SaaS reports. Product marketing certifications and training are also useful in improving your skills and credibility. Project management tools: Monday.

Research Software 90

Research Software Analytic Tools Feedback Software Data Visualization 90

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

JANUARY 5, 2023

Source: 1 Claim process & documents review The insurance claim process is a complex process. Insurer gathers the information sent Once the customer files the claim, an insurance company employee or contractor has to review all the information that is sent in a variety of formats.

Document 78

Document Systems Review Customer Experience Technical Review 78

Userpilot

SEPTEMBER 2, 2022

Userpilot review on G2. “We It’s part of a larger lineup of Articulate 360 products, including Rise 360, Content Library 360, and Review 360. Articulate 360 reviews on G2. Articulate 360 review on G2. Integrates with LMS systems. Adobe Captivate review on G2. Adobe Captivate review on G2.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Software Review 94

Intercom, Inc.

FEBRUARY 22, 2022

Continuous risk management. We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”. Evolving our security program through a continuous process of risk management.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Antwak Blog

MARCH 26, 2021

Technology is more into digitisation and due to this extensive transformation, huge data is expected to be produced in the coming future. Get a Data Science certificate or similar degree. To get an opportunity as an entry-level data researcher, one would require a four-year certification in DS, math, insights and software engineering.

Data Visualization 52

Data Visualization Research Software Certifications Automotive 52

CardBoard

AUGUST 24, 2023

This includes strategic planning, collaboration between teams, handling customer feedback, analyzing data, and managing product launches. As companies have grown and their products have become more complex, the need for a dedicated team to manage and optimize product operations has become increasingly clear.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. They’re perpetually linked to their industry due in some part to their commitment to thought leadership; they understand that the most successful companies are the ones that tap into industry conversation and spark discussions that move people to act.

Education 52

Education User Friction Customer Experience Customer Feedback 52

The Product Coalition

FEBRUARY 4, 2020

Prioritization and how to do it right remains one of the biggest questions for Product Managers. In our weekly AMA sessions , top Product Managers across the board are asked for how they approach prioritizing features, and how to communicate priorities for stakeholders. There’s no real scientific method for measuring impact.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. The seatbelt goes on and it’s like breathing.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

FEBRUARY 20, 2023

It allows product managers to see how many users return to the product over a period of time. It helps product managers find where customer value comes from and where they encounter friction that stops them from achieving their goals. Pendo review. A review of Pendo. Amplitude doesn’t support this functionality at all.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

PMLesson's Ace the PM Interview

MARCH 15, 2022

Thinking of making the transition from business analyst to product manager? Product managers, on the other hand, spend their days searching for pain points, looking for solutions and making plans to implement changes and improvements. The focus of a business analyst is typically internal and a product manager is mostly external.

User Testing 52

User Testing Research Software Product Management Product Manager 52

PMLesson's Ace the PM Interview

APRIL 26, 2022

Hard skills are specific abilities that relate to a career and might be learned or earned, like a certification. A data engineer will rely on strong hard skills in creating and maintaining database systems as well as being fluent in many programming languages. Data architects define how applications use and process data.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This article from Harvard Business Review lays out 10 steps that will help you navigate and improve your organization’s cultural shift. Choose a Messaging System for a Truly Digital Enterprise . Learn about other certifications and education opportunities offered by TIBCO Academy. Not a TIBCO Spotfire user?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

eG Innovations

AUGUST 23, 2022

Note: The timeline can be adjusted to review different time periods. In this case the system I was monitoring is one of our eG Innovations test systems that is frequently reconfigured and scaled up according to various test cycles and PAYG really is the optimal choice as demonstrated from our own long-term monitoring reports.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review. Dashboard in Heap. We get results right away.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Gainsight

JULY 11, 2023

Customer Education is defined as follows: “programs that provide content designed to onboard, engage, and retain customers, delivered at scale via a Learning Management System (LMS) platform,” and in just that definition, there’s an immense amount of crossover with Customer Success.

Education 40

Education Customer Experience Certifications Software Review 40

Userpilot

AUGUST 18, 2022

Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. You can reward them with badges, certificates, or mood-lifting app experiences. Encourage loyal customers to leave reviews and reward them for their efforts. Gamification example from Asana.

User Testing 94

User Testing Customer Experience Customer Feedback Feedback Software 94

Mind the Product

DECEMBER 8, 2017

After years of seeing companies head down the wrong path, we’ve come up with a short list of considerations for product engineers and managers to take into account when designing, or hiring a development team to create, a connected hardware product. This list includes: Define your product specifications early.

Technical Advisors 73

Technical Advisors Certifications Customer Experience Wireless 73

PMLesson's Ace the PM Interview

JUNE 15, 2022

Review our full Machine Learning Case Interview Questions course to see video answers to all the most common interview questions. You not only have to be great at managing data, but it's also helpful to learn about DevOps, which is a new trend. 🧠 Hey there! This is a conversation with Nico Thiebaut , a Sr.

Artificial Inteligence 52

Artificial Inteligence Engineering Technical Review Software Engineering 52

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. But successfully managing data is no small feat. And it’s Amplitude’s job to help you do just that by breaking data silos and enabling efficient data management at scale.

Data Visualization 50

Data Visualization Government Analytic Tools Customer Feedback 50

eG Innovations

SEPTEMBER 29, 2022

We’ve covered in a previous article how eG Enterprise can automate monitoring alerts from Azure Advisor into the IT system without bespoke scripting, see: What is Azure Advisor? | Without a proper access and management controls in place, orphaned and unused services remain in Azure, and you will be charged indefinitely. eG Innovations.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. HubSpot is a customer relationship management (CRM) platform that helps its users create better customer experiences. What is HubSpot? What are HubSpot Integrations?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

The Product Coalition

DECEMBER 17, 2019

Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Security systems have already taken the top spots on the list of priorities for homeowners. Are you interested in Product Management? Check out our certifications here. This article was also published on The Product Management Blog.

Wireless 79

Wireless Technical Review Research Software User Testing 79

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Gainsight

JUNE 23, 2020

I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. That is what brought over 5,500 customer success and product managers to travel to the Bay Area, so we had to think big and change the game. Not All Vendors Are Created Equal.

Events 88

Events Feedback Software Technical Review Systems Review 88

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. There is no shortcut to becoming a B2B product manager.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

SEPTEMBER 2, 2022

When choosing a learning management software make sure it’s customizable, user-friendly, and easy for you to use. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. Customization.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Education 96

Gainsight

JANUARY 11, 2024

Many, many companies have hundreds and hundreds of Customer Success Managers trying to scale the business and drive net retention.” What’s a Customer Success Manager (CSM)? Customer Success Manager | Kandji As a Customer Success Manager, you’ll be responsible for the success of our customers.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Modus Create

NOVEMBER 1, 2021

Educational institutions have vast volumes of sensitive information such as hiring contracts, student details, medical history, W-4 tax certificates, etc. Due to such high-stakes information, breaches in educational institutions can cause severe reputational damage. Review Data Policy. Access to Sensitive Information .

Education 97

Education Research Software Technical Review Reporting Tools 97

Johanna Rothman

OCTOBER 20, 2020

Weinberg in his series of Quality Software Management books discussed “steering” as a way to guide projects to success, in 1992. Don Reinertsen published Managing the Design Factory in 1997. That set the scene for the Scrum certifications in about 2002. Certifications Changed How We Think of Agile Approaches.

User Testing 66

User Testing Software Review Agile Product Research 66

Userpilot

NOVEMBER 24, 2022

Award them course completion certificates to boost their self-esteem, and reward them with gift cards and discounts to nurture better relationships. In fact, the Harvard Business Review found that 81% of customers try to solve problems themselves before reaching out to a representative. HubSpot’s certification program.

Feedback Software 92

Feedback Software Analytic Tools Reporting Tools Data Visualization 92