The Product Cafe

JANUARY 2, 2023

✨ Onto some incredible things in 2023! 🎊 Grammarly, a tool I thought I didn’t need When I started my writing journey in 2016, I was like every novice writer out there, trying to use all these fancy words, making most of my sentences look straight out of a thesaurus. Happy New Year!

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User Testing Feedback Software Customer Feedback Customer Experience 52

UX Planet

JANUARY 4, 2024

My Year in Design — 2023 I’ve been writing these look-back articles since 2016 (well regarding my year in Design that took place in 2015). Job Market. In all the years I’ve worked in the US (17 years), I’ve never witnessed a job market dynamics quite like the ones that occurred in 2023.

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Research Software User Testing Product Research Technical Review 73

Gainsight

APRIL 12, 2023

In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. But this process was also hard: We had to get alignment across Product, Marketing, Sales, CS and PS on what our end-to-end value (from 30K feet to 30 feet). Lesson: In many markets, the patient tortoise beats the over-anxious hare.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

The Product Coalition

JANUARY 3, 2023

Eventually, a big enough business must diversify and reach for other markets where it can keep growing into. Taken from macrotrends.net It sure seems that our friend Jeff Bezos cranked up those expanses around 2016. 2023 will, most likely, be a tough year. Product led companies can. Think of Amazon. But it didn’t.

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Product Talk

DECEMBER 6, 2023

In my book Continuous Discovery Habits , I distinguished between three types of outcomes : Business outcomes measure the health of the business and are typically financial metrics like grow revenue, increase market share, or reduce churn. Opportunities expose gaps in the market where we can immediately create value for our customers.

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Product Talk

SEPTEMBER 6, 2023

I think it’s always evolving because our leadership team is always evolving, the market is always evolving, but I think we underestimate how much we have to communicate that strategic context, how often, and in what forms, and how to make it really tangible and concrete for our teams. That means nobody in the market is your customer.

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Product Research User Testing ChatGPT Research Software 239

Userpilot

JUNE 19, 2023

The sales process conversion funnel involves four stages: website visitor, marketing and sales qualified lead , product qualified lead , and paying users. 2023 research by SaaS Capital shows the median net retention across SaaS companies is 102%. Product adoption rate benchmarks: File sharing and collaboration tools have 20.9%

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Research Software Analytic Tools B2B Reporting Tools 93

freshtrax

NOVEMBER 26, 2019

The online dating market in Japan is expected to grow 3.32 times from 2017 to 2023 while the global online dating market is expected to grow 1.56 In 2016, 15.6% Highlighting this growth, Facebook entered the online dating market this past September with “ Facebook Dating ,” a platform it first announced in May 2018.

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