UX Planet

NOVEMBER 26, 2024

Relying on rigid plans and predictions ignores the unpredictable nature of humans. This wasn’t the first time he’d misjudged market trends, but somehow, he’s still absolutely confident in his predictions. Financial and political pundits may sound confident, but their predictions are about as reliable as horoscopes.

Data Visualization 52

Data Visualization Customer Experience User Testing Customer Feedback 52

eG Innovations

MARCH 31, 2025

NIS2 (Network and Information Security Directive 2) is the European Union’s updated cybersecurity directive, replacing the original NIS Directive (2016), often referenced to as NIS1. Incident Reporting One of the most specific and stringent requirements of NIS2 is timely incident reporting.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Enterprise 52

Melissa Perri

JANUARY 4, 2020

They started to see the value. -- 2011: "Product reports to the VP of Engineering." 2019: "Product reports to the CPO." There's work to be done. -- 2016: "I want a product manager who can be great at writing specification documents. 2019: "Do we have data to prove that is the right way to go?" What are your predictions?

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. When you have solid benchmarks to measure against, they can help you make sense of your own data and answer these questions.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. When considering the value of analytics relative to their products overall, survey respondents estimated the value at 54%, up from 45% in 2016.

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

Sachin Rekhi

FEBRUARY 16, 2020

Instead, we must go back to the age-old mantra that a picture is worth a thousand words and provide a visual representation of what the future could look like if we are successful. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Mind the Product

DECEMBER 18, 2022

In this 2016 Product Tank talk, Emer Kirrane, then Product Manager at presentation tools developer Prezi, looks at the ins and outs of analytics. Previously Emer worked on analytics products. Read more » The post SUNDAY REWIND: Analytics is not just from Christmas appeared first on Mind the Product.

Data Visualization 171

Data Visualization Analytic Tools Presentation Product Management 171

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Last year Deloitte reported that the half-life of skills has fallen to five years, meaning the average person will need to retrain or reskill up to 10 times over the course of their working lives.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Product Innovation Educators

AUGUST 12, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. 3) The data is a story, not an answer. (4) NPS is sometimes referred to as the most important question – would a customer refer your product or service to someone else?

Data Visualization 122

Data Visualization Feedback Software Analytic Tools Customer Feedback 122

Userpilot

JANUARY 12, 2024

Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A horizontal funnel chart.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Using the Lean Canvas is one tool I recommend to help product managers think through the business model while crafting new product concepts. good-products-bad-businesses/.

Data Visualization 127

Data Visualization Weak Development Team Customer Feedback Research Software 127

The Product Guy

DECEMBER 15, 2019

Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments.

Technical Advisors 370

Technical Advisors Analytic Tools Product Management Product Manager 370

The Product Guy

OCTOBER 11, 2019

Bring quantitative and qualitative data to prove the problem is crucial and that you knowledge about it is enough to solve it. Communicate qualitative data in different ways that can support your quantitative data and your root cause analysis. My tips here are to. And then stop right there. More About The Product Mentor.

CTO Coach 319

CTO Coach Reporting Tools Feedback Software Analytic Tools 319

Product Innovation Educators

OCTOBER 7, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Considerations for embedding analytics into your product. Tips for creating data-driven product roadmaps. However, we also need to make good use of the data we have.

Data Visualization 124

Data Visualization Customer Feedback Embedded Analytics Product Management 124

Mind the Product

DECEMBER 28, 2016

2016 has been a year when the craft of product management grew, evolved, and matured at a staggering rate! Todd Lombardo ran our (hugely popular) design sprint workshops in 2016 and, although they are a powerful tool, they’re not appropriate for all situations! When NOT to Design Sprint. We asked C.

Feedback Software 119

Feedback Software Data Visualization Customer Feedback Agile 119

Alchemer Mobile

MAY 14, 2020

When you have solid benchmarks to measure against, they can help you make sense of your own data and answer these questions. ?Download Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Product Innovation Educators

NOVEMBER 4, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Instead by listening carefully to opposing viewpoints, evaluating data, and weighing opinions, they can build influential coalitions. Product management software tools – what’s in your toolbox?

Data Visualization 120

Data Visualization Research Software Customer Feedback Product Management 120

Product Talk

FEBRUARY 21, 2024

They also allow me to later organize opportunities and insights by different segments if I need to. This interview happened in 2016 or 2017. Insights: Anything Else Notable That You Want to Return to Later Opportunities are specific. Instead, it’s an insight. Instead, it’s an insight.

User Friction 314

User Friction Customer Experience Customer Feedback Analytic Tools 314

Product Management Unpacked

MARCH 12, 2019

Marty Cagan, founder of the Silicon Valley Product Group , delivered the opening keynote to the 2016 Mind the Product Conference. The number of women in a group predicts effective problem solving abilities of the group as a whole, according to MIT, CMU and Union College research. A voice that needs to be heard.

Reporting Tools 214

Reporting Tools Product Management Product Manager Research Software 214

Mind the Product

FEBRUARY 16, 2017

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. But we do have common methodologies for framing questions and answering them, for figuring out what’s interesting in your data, experimenting, learning, and growing.

Analytic Tools 160

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 160

Product Innovation Educators

JULY 1, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . 2) Data collection and analysis. (3) 8) Photoshop/design tools. (9) For a valuable brainstorming tool, checkout NGT at [link]. 1) Microsoft Excel. (2) 5) WordPress. (6)

Data Visualization 122

Data Visualization Customer Feedback Product Management Product Manager 122

Product Innovation Educators

JUNE 17, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Product management, a formal role in organizations since the 1930’s, has become the hot career in 2016. 4) Understand and analyse the data. Read some examples here [link].

Data Visualization 121

Data Visualization Customer Feedback Product Management Product Manager 121

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? Luckily, we’ve got the data to help you see exactly how others in your category are performing. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance. Food & Drink.

Travel 147

Travel Finance Research Software User Testing 147

Product Innovation Educators

MAY 27, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Video – The art of product management. Sachin Rekhi, software product manager, spoke at a Wharton Business School workshop for entrepreneurs about what product managers do.

Data Visualization 122

Data Visualization Product Management Product Manager Customer Feedback 122

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 87

Data Visualization Research Software Reporting Tools Analytic Tools 87

Product Innovation Educators

AUGUST 16, 2021

A lot of business schools teach tools like Six Sigma or Extreme Programming; the founders of those frameworks understood a problem and created a recipe to solve it, but when a disruptive event like COVID, a financial crisis, or a new technology happens, the recipe doesn’t work anymore. Move threats from synchronous to asynchronous.

Reporting Tools 294

Reporting Tools Product Management Product Manager Data Visualization 294

Intercom, Inc.

AUGUST 25, 2021

We came to the belief that, yes, it was, but that the tools that were available at the time were the things holding people back. We came to see that there was great, great room for improvement and that there was an opportunity to create tools that could much better support human connection.”.

Customer Experience 220

Customer Experience Data Visualization Onboarding KPIs User Friction 220

The Product Coalition

JULY 28, 2022

This article will provide a mental model with tools to help organizations of any age and size to focus on what matters and get to the answer faster. It is inspired by sources such as Eric Ries’ book “The Leaders Guide” and Pivotal’s associated workshop organized in 2016. All these are predictions, and we need to be mindful of them.

Data Visualization 146

Data Visualization Startups Customer Experience User Testing 146

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

UX Studio: Product Management

SEPTEMBER 12, 2021

Undoubtedly, as data-driven systems become a bigger part of our lives, we also notice more when they fail. Social media filtering is probably one of the most common examples of data-driven systems at work. The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Mind the Product

DECEMBER 12, 2017

Until only a few years ago, large companies had an IT advantage over their smaller rivals – some commentators still give large companies an advantage when it comes to the use of Big Data. Their customer service is horrendous.” Using this insight we can immediately route customers to the right person to speak to.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Userpilot

SEPTEMBER 15, 2023

Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Concept testing is a market research method used before launching a product or service. Through concept testing, you gather tangible data from real users. Book a demo and get started!

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Intercom, Inc.

FEBRUARY 10, 2022

To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Last month, we published the second edition. Fast forward one year.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

eG Innovations

JUNE 7, 2021

AIOps (Artificial Intelligence for IT Operations) is a term coined by Gartner in 2016 as an industry category for machine learning analytics technology that enhances IT operations analytics covering operational tasks include automation, performance monitoring and event correlations, among others. What is the Need for AIOps?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Artificial Inteligence 98

Mind the Product

NOVEMBER 30, 2017

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

Data Visualization 125

Data Visualization Technical Review Reporting Tools Technical Advisors 125

Roman Pichler

MAY 1, 2019

When digital products are offered for free, monetisation typically takes place in form of exposing users to ads and selling their data. The solution, in my mind, is to change the underlying business model and move away from monetising digital products through ads and data sales. Design and Technology Choices.

Artificial Inteligence 269

Artificial Inteligence Customer Experience Travel Data Visualization 269

Roman Pichler

MAY 1, 2019

When digital products are offered for free, monetisation typically takes place in form of exposing users to ads and selling their data. The solution, in my mind, is to change the underlying business model and move away from monetising digital products through ads and data sales. Design and Technology Choices.

Artificial Inteligence 269

Artificial Inteligence Customer Experience Travel Data Visualization 269