Intercom, Inc.

MAY 8, 2019

During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name. Naturally, we thought it was high time we had a chance to hear her on the other side of the microphone. Naturally, we thought it was high time we had a chance to hear her on the other side of the microphone.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. Wyze’s tagline is to make great technology accessible.

Artificial Inteligence 108

Artificial Inteligence User Testing Feedback Software Customer Feedback 108

Alchemer Mobile

OCTOBER 9, 2018

Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. How do you gather customer feedback today? Christy: Yeah.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Coalition

JUNE 21, 2021

But the experiences for many others who rely on tangible interactions with real people?—?they we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. If your answer is, “All users,” you’ve supported “Digital Inclusion”.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. Copywriting, while often thought of as something creative and inspired, is a technical craft. Start with customer research. Keyword research.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

Userpilot

APRIL 7, 2021

How important are your user engagement metrics? Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. Source: Google Playtime EMEA 2017. However, the competitor-the one with 800,000-has majority of their users sending out the newsletter (using their core feature).

Onboarding KPIs 70

Onboarding KPIs User Testing Customer Experience Customer Feedback 70

Sachin Rekhi

JUNE 1, 2017

When you get to a row of slot machines, you need to decide which machines to play, how many times to play them, and in which order. But that's as specific as my passion was at the time. I knew nothing about technology companies, nothing about startups, nothing about the various role in the industry.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

Mind the Product

NOVEMBER 12, 2018

If they do, it would likely be a jarring experience. As a Bulgarian friend of mine explained to me, after being asked whether a particular time format would look correct to Bulgarian speakers: “No, but we’re used to it because translations suck in many programs.” In December 2017, we launched our web app in over 100 languages.

Research Software 126

Research Software User Testing Software Review Product Research 126

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. Top 9 Web Design Companies UX studio Parachute Design Adchitects DD.NYC Embacy Bop Design League Design Agency Dotlogics 500 designs 1 – UX studio Award-winning web design company creating impactful experiences and powerful sites for all industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. UX studio Award-winning web design company creating impactful experiences and powerful sites for all industries. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Centercode

FEBRUARY 5, 2019

My two favorite moments during a mostly uneventful Super Bowl were 1) Tony Romo circling all of the “punts” and 2) watching the Amazon Beta Testing Program commercial. We now know that Mr. Ford had good reason to not be thrilled about the Beta Test. The Real Stuff Behind the ‘Amazon Beta Testing Program’. Why the change?

User Testing 40

User Testing Product Research Testing Data Visualization 40

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 111

User Testing Weak Development Team Onboarding KPIs Customer Experience 111

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your audience has extremely high expectations and you’ve got more than a million other apps competing for your users’ time and attention. As many as 69% reported being responsible for organizing customer interviews?—?an

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Usersnap

FEBRUARY 19, 2019

The customer finding it could damage your reputation. It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

PMLesson's Ace the PM Interview

MAY 19, 2020

At the time, Google needed some way to recruit raw talent it couldn't obtain from industry hires. This is an opportunity to learn about how the company does product management, and may even include a trip to learn about the tech industry in various markets! First, a recruiter will review your resume.

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

The Product Coalition

SEPTEMBER 15, 2019

So maybe now is the perfect time to collectively create a Product Management Moral Code. Ethics seem to be something of a battle for big tech companies. If a company is going to be truly customer-focused, then ethics start to play a more vital role. But is it ethical to make a product that takes away users desire to sleep?

User Testing 60

User Testing Technical Review Product Management Product Manager 60

DISQO

MAY 1, 2018

Whether it’s cord cutting or telemedicine, teams in every industry need to track key shifts in user behaviors to stay relevant in real-time. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target. Customers won’t have it. It’s human nature.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

DISQO

MAY 1, 2018

Whether it’s cord cutting or telemedicine, teams in every industry need to track key shifts in user behaviors to stay relevant in real-time. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target. Customers won’t have it. It’s human nature.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

DISQO

MAY 1, 2018

Whether it’s cord cutting or telemedicine, teams in every industry need to track key shifts in user behaviors to stay relevant in real-time. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target. Customers won’t have it. It’s human nature.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

freshtrax

JULY 23, 2019

The following numbers provide basic information about Japan’s physical landscape and demographics to contextualize how different people may experience life there. million (3 times greater than California’s population). World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Mironov Consulting

JULY 5, 2016

In each case, they’ve ended up with partial solutions, late delivery, disappointed users, and unconscionable costs. Let’s imagine how we get there, for instance with the partner portal: Our business users asked for a standard portal, but with some unique twist. We reject all currently available partner portals. How hard could it be?

Software Review 78

Software Review User Testing Weak Development Team Customer Experience 78

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. A culture that really thinks about taking risks, experimenting, but also [embracing] those core commitments from Northwestern Mutual.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. A culture that really thinks about taking risks, experimenting, but also [embracing] those core commitments from Northwestern Mutual.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. A culture that really thinks about taking risks, experimenting, but also [embracing] those core commitments from Northwestern Mutual.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

PMLesson's Ace the PM Interview

MAY 19, 2020

At the time, Google needed some way to recruit raw talent it couldn't obtain from industry hires. This is an opportunity to learn about how the company does product management, and may even include a trip to learn about the tech industry in various markets! First, a recruiter will review your resume.

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

Good Product Manager

JANUARY 28, 2018

This isn’t a failure of agile but it is due to the lack of a structured way of getting product managers to connect what’s happening at the sprint level to releases and product strategy. tools and technologies for product management). — Jeff Lash (@jefflash) October 10, 2017. Upcoming Events.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

This isn’t a failure of agile but it is due to the lack of a structured way of getting product managers to connect what’s happening at the sprint level to releases and product strategy. tools and technologies for product management). — Jeff Lash (@jefflash) October 10, 2017. Upcoming Events.

Agile 60

Agile Events Roadmap User Testing 60

Bryce York

NOVEMBER 27, 2016

But came back for the first time in 30 years to speak at SydStart 2015? The biggest cost of an out of sync team – wasted effort. That time and energy was wasted because everyone wasn’t on the same page. Wasted effort means you’re not using resources efficiently. Goal : Improve new user activation.

Research Software 52

Research Software Analytic Tools Reporting Tools Onboarding KPIs 52

Nulab

SEPTEMBER 22, 2020

As project managers looked for new ways to better manage their tasks, techniques such as the Critical Path Method (CPM) and the Program Evaluation and Review Technique (PERT), became standardized. This tried-and-tested technique takes many forms — from word association games to gathering around a whiteboard and sharing ideas.

Research Software 81

Research Software Product Research Technical Review User Testing 81

Brian Balfour

FEBRUARY 7, 2017

Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. The service now boasts over 150 million registered users, and monthly actives in the high tens of millions. Andy’s last role just before leaving SoundCloud was running the user retention team there.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Intercom, Inc.

FEBRUARY 7, 2019

Short on time? At Intercom, it’s that businesses should be able to talk to their users as humans. Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mind the Product

NOVEMBER 16, 2017

The day before Mind the Product London 2017 we ran a forum for invited product leaders on a series of topics with some of the leading product managers from around the world. An early stage start-up that is constantly pivoting needs to have an open approach to ideas and allow people to try anything in a short space of time.

Leadership 78

Leadership Weak Development Team Product Research Feedback Software 78

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same.

User Testing 40

User Testing Startups Technical Review Customer Experience 40