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Quantum UX Research

UX Planet

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

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What we shipped: 2018 year in review

Intercom, Inc.

Bots had failed to deliver good customer experiences, were painful to setup, and hadn’t been able to truly drive real results across an entire customer journey. In doing so, they have been able to unlock new efficiencies for their teams and their customers. Get instant resolutions and happier customers with Answer Bot.

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Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

Intercom, Inc.

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. And the challenge is a lot harder in an enterprise context, where the buyer and the user aren’t necessarily one and the same person.

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Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge

Mironov Consulting

 Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But  It’s obvious that on-premise is a dying segment (two years away from obsolescent since the 90’s), so we’re planning to migrate our customers to the Cloud. Goals What are we trying to accomplish?

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Review of Vimeo OTT: The Best Alternatives & Competitors in 2021

The Product Coalition

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market. The top among the list is the Vimeo OTT pricing that is mainly tailored for premium customers.

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Ethical Crossroads: Is Your UX Design Helping or Hurting?

UX Planet

This common experience reveals the immense power of design choices, both intentional and accidental, to subtly shape our online experiences. It starts with small choices, but together those create a user experience revolution worth getting excited about. Are they upfront in letting us control our experience?

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How to Make Agile Work in Fast-Growing Startups

The Product Coalition

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. All startups built double-sided marketplaces, serving B2C as well as B2B customers. Participation is free.)

Agile 183