Alchemer Mobile

MAY 21, 2020

As we look ahead to our “new normal,” Finance app product managers and marketers must plan for usage swings both positive and negative depending on their offerings, and even within different pieces of their mobile experiences. This is our fifth consecutive year conducting this research. Mobile Customer Sentiment.

Finance 147

Finance Feedback Software User Testing Research Software 147

Usersnap

AUGUST 25, 2019

Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. You roll out the product, but the engagement rates are far lower than you expected. Any product, whether it’s a website or a service, needs testing to perfect it. In-the-moment website feedback.

User Testing 63

User Testing Customer Experience Product Research Customer Feedback 63

Alchemer Mobile

APRIL 9, 2020

See actionable strategies for engaging with customers during this difficult time here. So, what can these brands do to capture, analyze, and act on these changing customer behaviors? This is our fifth consecutive year conducting this research. Mobile Customer Sentiment. Here are some of those key benchmarks.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! It’s been an exciting and productive year for us and I hope it has been for you as well. Below is a recap of how my 2017 predictions (from Jan of this year) turned out.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Userzoom

MAY 23, 2018

Exploring the basics of creating and testing UX prototypes. The best user experiences don’t happen by luck. UX designers and researchers follow an iterative process – testing pieces and versions of the product and making improvements along the way, until, in the end, you’ve got a thoughtful and useful product that people love.

Product Research 89

Product Research User Testing UX Testing 89

Alchemer Mobile

FEBRUARY 21, 2019

Customer centricity and customer experience management are the hot topics of this year’s business conversations. They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. 20% more customer feedback and a 91% response rate. Wrapping it up.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

Userpilot

JUNE 12, 2024

Understanding the salary landscape for software product owners is crucial whether you’re entering the field or looking to advance your career. TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Mind the Product

DECEMBER 23, 2017

Every week I curate the best product and design content from across the internet into our weekly product management newsletter Prioritised. There is a flaw at the heart of the term Minimum Viable Product: it’s not a product. Rik Higham argues that we should ditch MVPs and focus on testing assumptions. HACKER NOON].

Customer Feedback 0

Customer Feedback Product Research Weak Development Team Agile 0

Alchemer Mobile

APRIL 21, 2020

This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users. Retail & Shopping.

Travel 147

Travel Finance Research Software User Testing 147

Alchemer Mobile

OCTOBER 9, 2018

Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. Katie van Zyl, Director of Product Management at GoDaddy.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. Keyword research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. Narrow homes fit narrow fridges and narrow washing machines, which can only hold so much. OECD, 2017 ) ( DODA, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. You have to engage with them at various stages in their user journey for a great customer experience. In a PWC study , more than 54% of consumers in the U.S said that customer experience at most companies needed to improve.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Mind the Product

JANUARY 4, 2018

You may have a great idea and polished advertising to go with it, but, for some reason, millennials don’t seem to click with your product. But when it comes to customer loyalty, millennials are different. But there is the opportunity to connect with millennials in the communication of your product and brand.

User Testing 113

User Testing Customer Experience User Experience Customer Feedback 113

Generation Focus

OCTOBER 6, 2023

Our founder, Joanna Beer, appreciated the opportunity to meet with the EPIC team to share about Generation Focus’ work towards ensuring equity and inclusivity in research recruitment. We talked with company founder Joanna Beer about her work in research operations and her commitment to equity. It wasn’t all positive, though.

Product Research 62

Product Research Research Software User Testing Weak Development Team 62

Alchemer Mobile

OCTOBER 2, 2018

transactions in 2017, Starbucks has perfected the art of seamless cross-channel experiences. We were honored to host Keerthi Thiruvazhi, Director of Digital Product Management at Starbucks , at this year’s Customer Love Summit. Since launching Mobile Order and Pay, a feature that drove 11% of all U.S. Transcription.

Customer Experience 145

Customer Experience User Testing Customer Feedback Product Research 145

Product Talk

JUNE 21, 2017

Since then, I’ve been asked dozens of times what my favorite product conference is. There are a lot of great product events, but for my money, none are better than Mind the Product. It’s the only product conference where I feel confident that the content will push my thinking and that there will be a number of great parties.

Product Research 134

Product Research Customer Feedback Artificial Inteligence Feedback Software 134

Gainsight

FEBRUARY 15, 2023

Right before our holiday break, I sat down with internationally acclaimed Speaker and Product Discovery Coach at Product Talk , Teresa Torres. As a Product Discovery Coach, Teresa helps teams gain valuable insights from customer interviews, runs effective product experiments, and drives product outcomes.

Product Research 52

Product Research Feedback Software Customer Experience User Testing 52

Mind the Product

DECEMBER 15, 2017

At Mind the Product our mission is to further the craft of product management by bringing together product people of all stripes to share their stories and experiences. So without further ado, here are the Top 10 Product Management & Design Videos of the year: 1. 20 Years of Product Management in 25 Minutes.

Research Software 0

Research Software Data Visualization Product Research User Testing 0

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. “It Make small bets, via experimentation.

User Testing 66

User Testing Research Software Market Research Product Research 66

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. The leading brand cost about $150.

Artificial Inteligence 109

Artificial Inteligence User Testing Feedback Software Customer Feedback 109

Product Innovation Educators

AUGUST 25, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Tips for conducting consumer and market research for new products. What you can learn from user behavior to improve aspects of products. What would you add?

User Testing 48

User Testing Market Research Product Research Research Software 48

UX Planet

FEBRUARY 22, 2024

While every click offers insight to designers, what lessons are we learning as an industry? Instead, it’s covered in sticky notes — feedback from real people who navigate the digital world through designs I’ve shaped. It starts with small choices, but together those create a user experience revolution worth getting excited about.

Data Visualization 80

Data Visualization UX User Testing Research Software 80

DISQO

MAY 1, 2018

Great product teams understand that consumer preferences are rapidly changing. Building successful products means chasing a moving target: what was true yesterday may not be true tomorrow. To that end, we’re very excited to announce the addition of ‘Insight Trackers’ to Alpha’s integrated experimentation platform.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

DISQO

MAY 1, 2018

Great product teams understand that consumer preferences are rapidly changing. Building successful products means chasing a moving target: what was true yesterday may not be true tomorrow. To that end, we’re very excited to announce the addition of ‘Insight Trackers’ to Alpha’s integrated experimentation platform.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

Userpilot

APRIL 7, 2021

How important are your user engagement metrics? Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. Source: Google Playtime EMEA 2017. However, the competitor-the one with 800,000-has majority of their users sending out the newsletter (using their core feature).

Onboarding KPIs 92

Onboarding KPIs User Testing Customer Experience Customer Feedback 92

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. For example, privacy rules restrict the ways financial institutions can interact with customers through their mobile apps. Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. Stuck on an outline for a learning path about a new product feature?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Mind the Product

JUNE 17, 2019

We are all learning how to manage product in the internet age. He now heads up Silicon Valley Product Group, where he works with product managers and senior leaders to help them generate value through their products. In discovery mode, we try to create solutions which are valuable, usable, feasible, and viable.

Data Visualization 195

Data Visualization Product Research Analytic Tools User Testing 195

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. “It Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. “It Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Revulytics

DECEMBER 12, 2019

Gartner first included software usage analytics in its Hype Cycles in 2017 and defines it as “the detailed tracking and analysis of users’ interactions within a software application. Creating Customer Value. What is driving this interest in product usage and data analytics?

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

Userpilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? While acquiring new customers is crucial, it’s important not to neglect the ones you already have. Effective retention takes more than just using your intuition to determine what will keep customers satisfied. What is customer retention analytics?

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Userpilot

JULY 30, 2021

What exactly is the product manager role? And the role of a product manager can vary drastically depending on the type of product manager. That’s why we’ve put together a comprehensive post on everything you need to know about the product manager role, including: Responsibilities of a product manager. Let’s dig in!

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

UX Studio: Product Management

JANUARY 25, 2022

Moreover, we will share our expert insights and practical tips on choosing the best web design Manchester company for your business. If you need help with product design or user experience research, contact us at UX studio. We are ready to help you with any design and research challenges you might have.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223