Intercom, Inc.
OCTOBER 13, 2022
For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. Three, they are slow.
Business of Software Conference
JANUARY 28, 2019
In this talk from BoS USA 2017, Paul talked about the important things to get right to set your company up well to turn your software into money. I was with a client in the education space and they’re being massively outspent by a new player who has a very big VC behind them who is throwing money through the sales channel.
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freshtrax
AUGUST 20, 2019
As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. Q: btrax was lucky enough to help ADARA’s market launch event in 2017. ADARA’s launch event in Japan in 2017. Expanding business to Japan.
Intercom, Inc.
MAY 10, 2018
Adam: You wrote a great piece in 2017 outlining an economy where startups are getting cheaper to build but more expensive to grow. What educational void is the team trying to fill with these programs? We really have come to relate on that, and we talk often about how the current form of executive education is kind of broken.
Business of Software Conference
MAY 21, 2020
Prior to joining Simprints, I’ve worked mostly at the intersection of education and code. There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. These days we primarily focus on inbound channels and by far our biggest inbound channel is stack overflow.
Userpilot
JANUARY 10, 2022
Educate your customers with a self-support system. The 2017 Customer Service Barometer found that over 60% of customers prefer self-service support like a knowledge base or onboarding chatbot. See how Kontentino uses interactive walkthroughs to ensure users tick every box on their checklist. Kontentino interactive walkthrough.
Brian Balfour
JUNE 20, 2017
Patreon projects that its payout to Creators will be $150 million for 2017. Ultimately, their two most basic criteria evaluate an inbound Creator's breadth of reach and depth of relationship with their audience. There was no warmth, no reassurance, no education. The company is growing, too.
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