Alty

FEBRUARY 16, 2017

Use the provided information to build an app you want (not the one they assumed you want). If you are up for a quick solution, download an app specification template here. Need some help with filling it out or creating a custom one from scratch? How to Write a Perfect App Specification: The Basics. Bring it on.

Research Software 50

Research Software User Testing Technical Review Data Visualization 50

Alchemer Mobile

OCTOBER 9, 2018

Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. How do you gather customer feedback today? Christy: Yeah.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Userpilot

SEPTEMBER 29, 2023

As you read on, you’ll learn: The key responsibilities of SaaS growth teams. Examples of in-app experiments to drive growth. The former is mainly concerned with applying hacks that lead to growth due to virality. Examples of growth experiments in SaaS: Adding an onboarding checklist to improve the activation rate.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Mind the Product

FEBRUARY 1, 2018

I believe the answer is to use a test-and-learn approach to create a minimum lovable product (MLP) product – or the version of a new product a business can launch to create customer love with the least amount of effort and expense. Tuesday : create competing solutions to the problem. Friday : test the prototype with target customers.

User Testing 147

User Testing Research Software Analytic Tools Product Research 147

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do?

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Product Talk

AUGUST 10, 2016

I hope to have the book ready by early 2017 and I’ll be blogging bits and pieces along the way. We would jump from reviewing interview guides one week to discussing experiment results the next. Over time, I started to reframe the two dimensions as discovering opportunities and discovering solutions. Let’s get on with it.

Research Software 238

Research Software Product Research User Testing Customer Experience 238

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. Historically, managers would commission large-scale research upfront, before investing in an initiative or project. In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins.

User Testing 49

User Testing Research Software Customer Experience Analytic Tools 49

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. Historically, managers would commission large-scale research upfront, before investing in an initiative or project. In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins.

User Testing 40

User Testing Research Software Product Research Customer Experience 40

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. Historically, managers would commission large-scale research upfront, before investing in an initiative or project. In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins.

User Testing 40

User Testing Research Software Product Research Customer Experience 40

Userpilot

MARCH 25, 2021

For us, it turned out that the best solution is…both. You will see which offer has the highest conversion rate through trial and error and learn how to build a better product for those customers. In this ongoing series of ‘Free Trial Vs.’, we will go over the differences between a self-serve trial and demo sales models in SaaS.

Demo 98

Demo Research Software Customer Experience Reporting Tools 98