Business of Software Conference

DECEMBER 3, 2019

In this fast-paced talk from BoS USA 2018, jobs-to-be-done expert and lifelong innovator Bob Moesta helps give you the skills to make all your innovation outcomes more predictable, and successful. Thing is I’ve learned a lot about how to develop products. This was my greatest weakness. I’m an engineer. Five Skills.

Research Software 40

Research Software User Testing Data Visualization Customer Experience 40

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. Being approachable, asking questions – are traits often associated with being weak.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. Isa Watson, Founder & CEO, Squad. Video, Slides & Transcript below. Upcoming Events.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. So the dumbest one: I show a development team on your left, including a product person. Rich Mironov presenting on why we need Product Management. Reducing distance. That’s right.

Reporting Tools 85

Reporting Tools Product Research Product Management Product Manager 85

Business of Software Conference

AUGUST 1, 2019

An external and internal ecosystem of customers supporting teams, professional I.T. It meant that the rich customer was funding the poor startup with no issuance of equity, no dilution of ownership, and of the upside rewards available to the investors and the entrepreneurial founders of the business – the cheapest capital imaginable.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Amplitude

MAY 30, 2018

A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. We are thrilled to have David as a panelist at ROADMAP | NY Product Summit in May 31, 2018. I heard of Peloton through a friend, and at the time they were just building out their PM team.

Analytic Tools 60

Analytic Tools Data Visualization Weak Development Team Consulting 60

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. The CTO or VP Engineering and the rest of your tiny development team build stuff, because until we have something to sell we don’t actually need sales people. Lots of shared titles.

Startups 40

Startups Fractional CTO CTO Coach Product Management 40

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. I’ve been in product management roles or engineering management or UX or business development or agile enablement. He’ll cover: Why prioritization is important. And there was just no consensus.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Initially, the Etsy team were freelance web designers and one of their clients was a craft forum called getcrafty.com. Use that same creativity to develop PR pitches.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

JANUARY 23, 2020

Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. It’s an altogether different kind of product development. Status relatively easy to do in team based products. Because when you make products like they are games people find them fun.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

NOVEMBER 28, 2019

Which is more recent 2012 to 2018. It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. So that’s your number one area of interest.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Modus Create

MARCH 6, 2020

With the relentless pace of innovation using Lean software development, we’ve seen an explosion in the use of serverless technologies with a mantra of “NoOps.” Research has shown teams implementing modern DevOps practices are significantly higher performing than those who don’t. 5 times lower change failure rate.

Research Software 138

Research Software Weak Development Team User Testing Software Review 138

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. They got a bad rep, but they’ve come through the other end, I think. Short on time? What’s ahead in 2019.

User Testing 143

User Testing Banking Customer Experience Technical Review 143