UX Studio: Product Management

DECEMBER 7, 2020

In 2018 we worked on the UX of this app , this time we focused on the UI and visual storytelling. In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectations. The problem. Ideation & Preference tests.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

Business of Software Conference

MAY 29, 2019

In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

Business of Software Conference

JANUARY 6, 2020

We’ve all seen movies about artificial intelligence getting smarter than us and overthrowing our stronghold to make us obsolete, but how close are we to total subordination, and is the fear of losing jobs to robots as real as we are led to believe? My name’s Rick. All right so as I mentioned my name is Rick.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

UX Studio

JUNE 30, 2023

Hiring a professional web design company can help businesses in many ways. We’ve compiled a list of the top 7 web design companies in California that can help take your website to the next level. We’ve compiled a list of the top 7 web design companies in California that can help take your website to the next level.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? Onboarding workflow software gives you those steps without having to spend thousands of dollars on developing that experience in-house. You also have to be aware of the solutions that fit smaller companies vs more mature products.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. To set up the conversation, I thought it would be useful for everyone listening to get a brief rundown of your career to date. I used to sit on his lap and type random stuff into the keyboard. Short on time?

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. The advisor is the key to our business model.”.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. The advisor is the key to our business model.”.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. The advisor is the key to our business model.”.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. “How would you feel if you could no longer use this product?

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Intercom, Inc.

JULY 9, 2020

We were delighted to have him join us for this week’s episode. In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

freshtrax

MAY 21, 2019

We, as a marketers or business owners, must thoughtfully choose which marketing channels to use to engage with our customers. When we enter a new market, especially in a new country or region, identifying marketing channels our customers use the most becomes one of our highest priorities. LINE is a messaging app used by more than 7.9

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Andrew Chen

NOVEMBER 26, 2018

trillion US consumer service economy, through discontinuous innovations in AI and automation, new marketplace paradigms, and overcoming regulatory capture. [Dear readers, this essay is on the future of marketplaces. Is there still room for marketplace startups to innovate? We answer, emphatically, yes! Hope you enjoy our thinking! -A].

Startups 111

Startups Technical Review Customer Experience Software Review 111

Intercom, Inc.

AUGUST 30, 2018

Ask yourself how you can use design to help build a better company and culture – that’s what shows you as a real leader, rather than just a design leader. To set up our conversation today, could you give us a brief rundown of your careers to date? where they help a robust portfolio of startups find their way.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Modus Create

MARCH 8, 2020

At Modus, we are distributed and a Remote First company, made up of people from around the globe, including different races, religions, sexual orientations, backgrounds, genders, everything. Women fill key roles at Modus to help drive our success, shape our culture, and find the best people on the planet for our company.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. We officially launched in September 2018.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. We officially launched in September 2018.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Intercom, Inc.

FEBRUARY 27, 2020

Anyone who’s tangled with customer support knows: getting an answer to your question is one thing, but actually landing on a useful resolution to your problem can be another. The technology for Resolution Bot has been waiting in the wings, but the user experience has been risky. Short on time? Here are five quick takeaways.

User Testing 23

User Testing Artificial Inteligence Customer Experience Data Visualization 23

Usersnap

AUGUST 26, 2021

or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue. You may or may not be acquiring users at the rate you’d like.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userzoom

DECEMBER 10, 2019

The following video was taken at UX LIVE 2019 , and we’d like to give them a huge thank you for inviting us to talk at their fantastic conference. Note I’m now using the word testing rather than research. And I’ll explain how many other companies have done it. I have the experience of doing this.

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UX User Testing Product Research Research Software 84

Business of Software Conference

FEBRUARY 4, 2019

Design is a process where we finely tune our intuition to create great user experiences. In the world of KPIs, some practices, like growth hacking Monthly Average Users (MAUs), have hurt the online experience. Why techniques like a money-left-on-the-table analysis can show us how metrics impact design. Transcript.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88