Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Troubleshooting a poor product launch. Managing change with users and stakeholders. Just call him Mr Joe. Quotes of the Episode.

Customer Experience 114

Customer Experience Product Research User Testing Entertainment 114

Intercom, Inc.

AUGUST 24, 2018

For all the time and money we spend attracting customers to our website, isn’t it odd how little we spend trying to convert them? To paraphrase Tom Goodwin, isn’t it odd that we’ll spend billions of dollars trying to have a conversation with consumers , and in the rare moment we do, we consider it too expensive? Learn more: .

Reporting Tools 205

Reporting Tools Data Visualization Embedded Analytics User Testing 205

Amplitude

JULY 29, 2020

Instead, your product strategy should be a framework centered around providing value to your customers that helps you decide which tactics to explore. Ultimately, product strategy is a big-picture idea of how you will advance your product’s mission. Think of product strategy as a hypothesis to be tested.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Userpilot

MARCH 8, 2022

Melissa’s largest contributions to the Product Management field. In 2018, Perri published a popular book entitled “ Escaping the Build Trap : How Effective Product Management Creates Real Value ”. An iterative product framework for identifying and pursuing the right opportunities to create value.

Technical Advisors 111

Technical Advisors Product Research Analytic Tools User Testing 111

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Roy Madden

FEBRUARY 11, 2021

Since we track market sectors, news about the latest funding rounds, and product launches, we have been able to identify new companies worth looking at through our Feedly Feeds. Columbus, OH, USA Started using Feedly: September 2018. That’s where Leo — your AI research assistant — came in. Case Study.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Intercom, Inc.

SEPTEMBER 22, 2021

We’ve redesigned the Messenger with an embedded help center experience to help you deliver the best self-serve support – now, your help content is fully searchable and browsable right in the Messenger, so support is always at your customers’ fingertips. We’ve had articles in the Messenger since the last major update in 2018.

Article 194

Article Customer Experience User Testing Inbound 194

The Product Coalition

FEBRUARY 5, 2021

In this role, she led a small marketing team and worked with them to develop customer personas to further improve the effectiveness of the organization’s marketing campaigns. After working in marketing for four years in London, Negar moved back to Vancouver in late 2018.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

The Accidental Product Manager

JANUARY 23, 2023

Burger product managers are battling for the same customers Image Credit: cyclonebill One of the biggest challenges that product managers face is when there is someone else offering a product that is very similar to ours. Product managers understand that this a great opportunity to attract new customers.

Product Management 65

Product Management Product Manager User Testing Management 65

Mind the Product

OCTOBER 2, 2018

Either way, it is better to fail early than after the product launch. Alongside qualitative interviews to keep validating the product idea, we assess the market potential quantitatively e.g. by making use of landing page tests. Product Discovery in Action. These are the four phases: 1. EXPLORATION > 2.

Product Research 95

Product Research Reporting Tools Research Software User Testing 95

Revulytics

JANUARY 17, 2020

If you go to the official Microsoft site, Office 365 Home for six users and 1TB storage costs $99.99 Software companies can drive down unlicensed use and generate new license revenue with targeted campaigns led by their sales teams to convert pirates to paying customers. offer was a steal, in more ways than one.

Analytic Tools 70

Analytic Tools Reporting Tools Software Review Systems Review 70

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. You’ll meet some of our customers, including Wayne Stewart from Atlassian and Brian Lederman from Coda, as they explore the ways Intercom is helping them scale their businesses.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

ProductPlan

JUNE 15, 2021

In “ Why Diversity Isn’t Just Right, but Smart ,” Eriksson asserts: “A good product team needs a mix of design, tech, and business, a mix of genders and backgrounds, a mix of industry experience and product management experience, and a mix of skills from the visionary to the detail-oriented, from the data-hungry to the user research fanatics.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

BrainMates

APRIL 30, 2018

In April 2018, Brainmates hosted a Product Talks Sydney Meetup based on the “hypotheticals” format popularised by Geoffrey Robertson. A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. The panellists were: Mark Cohen, CTO at Domain.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Intercom, Inc.

AUGUST 19, 2021

“The product, I think, went from ‘Just build the thing. ’ to ‘Listen to customers and then build the thing'” Paul: Basically that, now that you mention it. Des: The product, I think, went from “Just ship it,” as in, “Just build the thing. What’s it been like for you, Paul?

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178