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Digital Analytics 101: What Is It and How to Collect Digital Data?

Userpilot

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

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Product Update: September 2020

Indicative

Query notes can be viewed in the query itself, or when your query is saved as a bookmark or to a dashboard. To use query notes, select the pencil icon to the right of the query builder or on a dashboard, open Widget Settings, then select Edit Query Notes. The post Product Update: September 2020 appeared first on Indicative.

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How Jira Service Management enabled distributed work with an employee self-service tool

Atlassian

In 2020, with the announcement of TEAM Anywhere , we committed to a new way of working: the majority of our team members – many of whom were office-based before the pandemic – can now choose to work from anywhere. In Technology. Low-code solutions deliver value quickly. Atlassian is now a distributed workforce. Related Article.

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Release Notes: June 2020

Amplitude

New in Analytics. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Visit our docs , or watch this demo to see how it works: Historical Count. Share bulk dashboard filters. Find bulk filters under the “more” button on saved dashboards as shown here: Team member filtering.

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Release Notes: July 2020

Amplitude

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Public links allow you to share charts and dashboards without granting the viewer full access to your Amplitude org.

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The Role of IT Monitoring in Ensuring Good Citrix Work From Home (WFH) Experience

eG Innovations

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. Barry : The impact of 100% of the workforce working remotely was huge even on companies that had solutions in place for WFH.