Userpilot

MARCH 20, 2023

Staying up-to-date with modern trends helps you meet customer service expectations, and boost customer satisfaction , retention , and loyalty. More than 50% of business leaders are investing more in customer service agility, automation, self-service support , etc. Book a demo today to learn how Userpilot can help you achieve all that.

Reporting Tools 78

Reporting Tools Data Visualization Analytic Tools Research Software 78

Crafty CTO

MAY 1, 2020

This is the sequel to my post Shape Up Your Agile , about the book Shape Up: Stop Running in Circles and Ship Work that Matters by Basecamp ’s Ryan Singer. This post incorporates a number of quotes and hand-drawn illustrations from Shape Up. Here are your tasks ! And shipping!)

Reporting Tools 52

Reporting Tools Feedback Software Weak Development Team Customer Experience 52

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? Product marketing team criteria #1 – Is your SaaS sales-led or product-led. Product marketing team criteria #3 – How steep is the learning curve for your product? Structure your product marketing team based on outcomes. Conclusion.

Research Software 95

Research Software Feedback Software Product Marketing Marketing 95

Usersnap

AUGUST 26, 2021

It is the source of new ideas for your product, it sheds light on customer problems that may have escaped you. But it is up to you and your team to conjure the magic by how you act on customer feedback. Ask them how content they are with your product/service. The result is your net promoter score.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119