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The Top Mobile App Trends from 2020

Alchemer Mobile

You’d be hard-pressed to find someone who hasn’t had a virtual doctor appointment, ordered groceries online, or used curbside pickup in 2020. Here are some of the top mobile customer trends from 2020 and what they mean for your brand. In fact, a new “Helpfulness” category was added to Apple’s 2020 awards. Personalization.

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Intercom’s 2020 people pivot

Intercom, Inc.

Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. The post Intercom’s 2020 people pivot appeared first on Inside Intercom. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice.

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Product Vision 2020

Mind the Product

The post Product Vision 2020 appeared first on Mind the Product. Here are the key areas discussed: Vision: a prerequisite to strategy Properties of a vision statement How do we get there: Hills and Storytelling framework Conclusions: an [.].

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Media Apps: 2020 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. See the full 2020 report for more information on general, cross-industry benchmarks and other category-specific data. The post Media Apps: 2020 Mobile Customer Engagement Benchmarks appeared first on Apptentive. Why is your app rating decreasing?

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Monetization Monitor: Monetization Models and Pricing 2020

Customers demand—and suppliers offer—a diverse mix of monetization models for Software and Digital Services related to IoT Devices. However, many suppliers still struggle to get a full view of what’s being used by customers, what is owed to the vendors, and how a product is being used across the customer’s business.

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2020 Product Conferences

Product Talk

We are starting to pull together our 2020 conference list. For 2020, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. The post 2020 Product Conferences appeared first on Product Talk. This list is by no means exhaustive. Mind the Product .

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Mind the Product: Surviving 2020

Mind the Product

Read more » The post Mind the Product: Surviving 2020 appeared first on Mind the Product. This is because real life often looks very different from the polished think pieces and frameworks that you see in most articles. But the truth is, [.]

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5 Essential Pieces of a Prospecting Solution

Is your team focused on building a reliable tech stack for 2020? Forward thinking sales leaders are starting to prioritize technology initiatives. As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster.

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Upgrading Data Security in a Crisis

Speaker: M.K. Palmore, VP Field CSO (Americas), Palo Alto Networks

Thursday September 10th, 2020 at 11AM PDT, 2PM EST, 6PM GMT. In this webinar, you will learn: The future of data security. Preparing for crises that lead to security threats. How to update existing tech stacks to optimize data security. And much more!

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Go to the Cloud: How Product Managers Can Lead a Cloud Transformation

Speaker: Stephanie Lewandowski, Senior Product Manager, Teachstone

May 13th, 2020 11AM PDT, 2PM EDT, 7PM GMT Build customer empathy and lead change. Quality engineering practices. Security and compliance concerns. Practical techniques for prioritization you can apply in your own environment.

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2021 Community Predictions

2020 was a year unlike any we've seen in our lifetimes. Will these unprecedented times expedite the rise of branded communities? What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers!

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Innovating and Driving Agility with Tech: No-Code Development

Speaker: Gautam Nimmagadda, CEO, Quixy

Tuesday December 15th, 2020 at 11AM PST, 2PM EST, 7PM GMT A roadmap to business excellence by understanding the importance of harnessing data, and automating processes. Keys to achieve the level of growth, cost optimization, and agility you want for your business.

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Rapid Product Research During Uncertain Times

Speaker: Holly Hester-Reilly, Founder and Product Management Coach, H2R Product Science

September 29, 2020 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Plan and conduct compassionate interviews during difficult times. Know when you’ve got enough data to make a decision. This is a live webinar, so you’ll have a chance to ask questions during our Q&A session.

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The Customer Continuum - Making Customer Journeys That Think Like We Do

Speaker: Jared Johnson, Director of Product Strategy, Kin + Carta

Thursday August 13, 2020 11AM PDT, 2PM EST, 6PM GMT. How to factor new societal changes and customer behaviors into new continuum design. What is an omni-channel experience and how does it set the standard for CX.

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Using Customer Reviews, Advocacy, and Referrals in Your Journey Map

Speaker: Jeremy Boudinet, Marketing Manager, Nextiva

Wednesday July 29th, 2020 11AM PST, 2PM EST, 6PM GMT. How to build and leverage authentic relationships with your customers. The types of benefits your customers can give you - reviews, referrals, references, and how to activate them.