The Next Generation of Customer Success Leadership

Gainsight

Customer Success in the 2010s vs. Customer Success in 2020—and beyond. As CEOs and CS teams go through this transition, both sides are trying to determine the type of leadership needed for this “2020” phase. So how do you sort out 2010 leaders from 2020?

MTP Engage Manchester is Back Next Year – and it Will be all About you

Mind the Product

MTP Engage Manchester will be back on the 6th and 7th February 2020 – and better than before. 2020 will be the year that the conference will focus on YOU. They went down brilliantly, and we’ll be doing the same in 2020.

Product-Driven Growth | David Barrett, Expensify | BoS USA 2017

Business of Software Conference

April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. David Barrett, Founder/CEO, Expensify. Growth is often measured in terms of market share, customers or revenue, with the onus on marketing and sales to grow the business. Expensify however, has become the fastest-growing ERP software in the world not by growing the sales or marketing teams, but by developing a uniquely user-driven product.

Top 10 Takeaways From Pulse 2019

Gainsight

As the last year of the decade, we wanted to look ahead to what our industry would look like in 2020 and beyond, and let me tell you: it’s going to be incredible. Here’s the first trend for 2020 and beyond. Now, on to Pulse 2020! Register for Pulse 2020.

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5 Early Indicators Your Embedded Analytics Will Fail

By 2020, 80 percent of enterprise application vendors. Updating your application’s dashboards and reporting features. may feel optional—until suddenly it’s not. Watch for these 5 signs. that you’re at risk for an analytics emergency. Early Indicators. Your Embedded.

3 Days of Product Love: MTP Engage Hamburg 2019

Mind the Product

See you in 2020! For the third time MTP Engage brought together product people from Germany and further afield – this year in a packed three-day agenda. Day 1: Leadership Forum.

Making World Product Day a Day to Remember

Mind the Product

And of course, we’ll see you next year for World Product Day 2020! Last month, we celebrated the second annual World Product Day, uniting product people around the world for a day of reflecting on our craft.

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Thank you for Helping to Build Better Products at #MTPEngage Manchester 2019

Mind the Product

Come and tell us how you’re doing this at ProductTanks through 2019 – or, maybe, come join us on the stage at MTP Engage Manchester 2020. On February 8th and 9th we got together in Manchester to put the challenge out to build better products via our workshops and conference.

Coming Together at #mtpcon Singapore to Hone our Craft

Mind the Product

We’ll be back in Singapore in 2020 – see you there? On March 25-26, 2019 we gathered over 400 passionate product people from 26 countries around the world in Singapore for two days of connecting, sharing, and moving our craft forward together.

UI Trends 2019: The Top 7 Trends Users Will Love

UX Studio

By 2020, voice will perform an expected 50% of all search engine queries. By 2020, voice will likely perform 50% of all search engine queries. #5 UI trends 2019? It seems like just yesterday I was looking out my window and saw a falling leaf! Now, the year is coming to an end AGAIN!

How To Get an Edge on the Internet of Things Market

The Product Coalition

At the same time, data from Statista shows that the worldwide IoT market will grow to the staggering $457 billion by 2020. At the same time, data from Statista shows that the worldwide IoT market will grow to the staggering $457 billion by 2020.

5 Tech Trends in 2019 We Need to Consider as a Design Team

UX Studio

Digi-capital predicts AR/VR industry will be worth 150 billion dollars by 2020, remaining one of the biggest tech trends in the upcoming years. 2020 Tech trends are looking promising: Voice search: it will be one of the top tech trends: by 2020 half of the searches will be performed through voice. Living in the present, I often forget how fast the world is changing.

Sponsorship & Supporters | The Business of Software Difference

Business of Software Conference

April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. “How do you beat Bobby Fischer? You play him at any game but chess.” ” Warren Buffett. April Dunford shared this quote in her brilliant book, Obviously Awesome. We’re all reading it in the office.

The magic of subscription pricing

B2B Product Management

A few months ago, one of our proposals got rejected because of our pricing. It was on the higher side for this client that was based in Asia. We had proposed a lump-sum payment (aka as perpetual pricing in the Product Management lingo!) for our product license.

California’s GDPR: The Impact of New Privacy Regulations on Product Teams

Pragmatic Marketing

When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. Despite these differences, organizations that already comply with GDPR will be better prepared for CCPA compliance in January 2020. They say what starts in California, for better or worse, has an inclination to spread to the rest of the country.

California’s GDPR: The Impact of New Privacy Regulations on Product Teams

Pragmatic Marketing

When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. Despite these differences, organizations that already comply with GDPR will be better prepared for CCPA compliance in January 2020. They say what starts in California, for better or worse, has an inclination to spread to the rest of the country.

The Future of Talking to Technology

Mind the Product

These highly accurate human-like interacting machines are leading us into a new age where “ 85% of customer interactions will be managed without a human by 2020 ”. Christoph Auer-Welsbach , Partner Innovation Leader at IBM Watson, introduces us to Watson.

A comprehensive list of resources about behavioral design

The Product Coalition

November 19–21, 2019 Habit Summit , San Francisco (unfortunately, canceled 2019, looking forward to 2020) Behavioral Science & Marketing Summit , San Francisco?—? Hi, I am Polina, a product manager at wellio?—?a a human-powered and AI-assisted platform for meal planning.

IAC Wrapup: Are You and Your Organization Ready for Design Transformation?

Modus Create

See you all in New Orleans in 2020! To successfully undergo an organization’s digital transformation, companies must evolve their approach to product development leadership, elevate their design maturity, and explore their culture and structure to better understand where to prioritize what must change first. Are You and Your Organization Ready for Design Transformation? from Chris Avore.

Birst Named to Constellation ShortList™ for Cloud-Based Business Intelligence and Analytics Platforms for 4th Straight Time

Birst BI

Constellation Research predicts that by 2020, 60 percent of mission-critical data will be accessed, rather than owned by enterprises – with external sources including SaaS, social networks, third-party enrichment data and partner information.

What AI Means to a Data Scientist

Birst BI

How many times have you wished for more hours in the day so you can complete more tasks? A key goal of AI or machine learning automation is to have machines complete tasks for you, freeing up time so you can focus on the more complex, higher-value tasks.

Design Trends – 2018 Will be the Year of the Human

Mind the Product

Media measurement and analytics company Comscore predicts that 50% of all searches in 2020 will be voice searches, and 30% of searches will be done without a screen.

Who are Product Managers?

The Product Coalition

Among those jobs is one which has been dramatically growing over the past 10 years, and will keep on growing by at least 14% through 2020: the Product Manager. And what do they do? At Knowledge Officer , we take it upon ourselves to help people achieve their career goals.

Agile roadmaps – and other innovation insights for product managers July 22, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Are you investing for the year 2020 innovation tipping point – what will change and what will stay the same? Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes.

Modernizing our mobile SDKs

Inside Intercom

By March 2020, all major browsers will drop support for TLS 1.0 for all connections from our SDKs beginning in March 2020. until March 2020.

Five Essential Steps for Getting into IoT Product Management

Mind the Product

According to analyst firm Gartner, there will be over 20 billion connected devices by 2020. You want to get into IoT product management, but where do you start? What skills do you need? Which companies are working on IoT today? Start with these five essential steps.

The Benefits of a Shared View of Software Usage and Compliance Analytics

Revulytics

By 2020, more than 80 percent of ISVs will shift their models from traditional licensing and maintenance and support to subscription-based, according to Gartner. Nearly a century ago, Albert Einstein prophetically and poetically framed what remains one of our chief challenges with analytics. Not everything that can be counted counts,” he said, “and not everything that counts can be counted.”

How to Make a Music Streaming App like Spotify?

Alty

By 2020, they plan to hit the 100 million mark. Music makes the business world go round as the consumer demands have firmly gravitated towards on-demand content, rather than paying per download.

Responsive Website vs. Native App: What To Choose & When

Alty

survey , most generations (Baby Boomers, Gen X, and Millenials) are now choosing mobile as their primary channel for content consumption: The mobile commerce market will generate $284 billion in global revenues by 2020. The mobile website vs. mobile app dilemma never gets old.

Building A High-Growth Startup Sustainably | Nilan Peiris, TransferWise | BoS Europe 2018

Business of Software Conference

April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Nilan Peiris, VP Growth, TransferWise. No marketing channel scales infinitely. That’s the message Nilan opens his talk from BoS Europe 2018 with. So how do you build sustainable marketing to keep your business growing sustainably?

What does the Fourth Industrial Revolution have to do with your product?

The Product Coalition

The Future of Jobs Report was published in 2016 by the World Economic Forum and brings us a forecast of the necessary skillset to be relevant in the workplace until 2020, as shown in the picture below: Source: World Economic Forum?—?Future Hint: It has a lot to do!

Coda’s Shishir Mehrotra on rethinking docs from scratch

Inside Intercom

Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. How do you put a box around a product that defies categorization?

Virtual reality and your product development process

Mind the Product

More recently, it forecasted revenues of $120 billion for AR/VR by 2020. After years of false starts and incremental improvements, 2016 is the year where virtual reality (VR) has finally arrived.