Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. A guide on how to pick the best onboarding software. Onboarding is the ongoing process of educating users about a product. Onboarding processes can be proactive , where the company is driving users towards a known behavior. What is SaaS user onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 24, 2021

If your SaaS company is starting to see some traction, you’ve probably considered working with an onboarding platform in order to reduce Time To Value (TTV) for your users. That’s right: the key to recurring revenue in the SaaS world is intelligent onboarding. What is an onboarding platform? That’s a good idea.

Analytic Tools 52

Analytic Tools Customer Communications Onboarding KPIs Data Visualization 52

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? NPS scores are a standardized metric for measuring user satisfaction. What is NPS feedback software?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? Basically, anytime data passes between people and/or systems, a workflow is created. The same can be said about the paths that users take to convert into paying customers. What is Onboarding Workflow Software?

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

NOVEMBER 17, 2023

Explore the future of decentralized innovation with our guide on building Web3 apps. Master the process, tech stacks, and tools for a transformative development experience. In the dynamic landscape of digital innovation, the advent of Web3 technology has ushered in a new era of decentralized applications. Step by Step Process!

Analytic Tools 108

Analytic Tools Feedback Software Data Visualization User Testing 108

Amplitude

MARCH 17, 2021

G2–the top independent software review site–recently released their rankings of top software products for 2021 , informed by thousands of customer reviews. How G2 Ranks Amplitude: Best Software Products: #22. How G2 Ranks Amplitude: Best Software Products: #22. Product Analytics: #1.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

JUNE 4, 2021

We’ve tried 5 of the biggest WalkMe alternatives over the last couple of weeks, and we wanted to share our in-depth feedback. Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

FEBRUARY 4, 2023

When it comes to customer retention , figuring out how to wow a customer is crucial. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations? TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Gainsight

FEBRUARY 4, 2021

In this manic world of SaaS, SPACs, and shorts, money and valuations have taken center stage, for better or worse. But software leaders have increasingly recognized the importance of a new metric unique to the SaaS world, Net Dollar Retention (NDR). Customer Success 2.0 = Net Dollar Retention. Net Dollar Retention Rules.

Analytic Tools 72

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 72

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. New in – Best New Product Management Books in 2021.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

eG Innovations

JUNE 7, 2021

This blog summarizes research that I’ve done into understanding AIOps – what it is, why analysts and customers are so interested in this technology and what are some of the benefits that it offers. Figure 1: Gartner’s representation of an AIOps platform. What is AIOps? What is the Need for AIOps?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Artificial Inteligence 98

Userpilot

APRIL 10, 2021

Customer segmentation is a classic marketing concept for good reason. There’s a high chance that not all of your customers have the same type of business, come from the same part of the world, or even use your product in the same way. The larger your SaaS empire becomes, the more likely this is to be the case. Source: me.me.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

The Product Coalition

SEPTEMBER 23, 2022

Four years ago, Toyota partnered with analytics firm Lucidity to track marketing campaigns. The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The data is decentralized: all users of the blockchain have access to the registry.

Analytic Tools 121

Analytic Tools Feedback Software Data Visualization Marketing 121

Gainsight

JANUARY 18, 2021

This list will help you learn everything you need to know to deliver the ultimate Product Experience for your customers — from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . Mastering Product Experience in SaaS ( Watch the webinar recording ).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? When: February 17-19, 2021 Where: Virtual Who: Professionals from ActiveCampaign, Goldman Sachs, Sound United, Product School, Oneschool, Fever Labs, Codete, Microsoft, and many more! UXDX APAC 2021. Source: uxdx.com/apac/2021. Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. Top eCommerce Web Design Companies To Work With In 2021: UX studio. An award-winning global agency with broad expertise, including user-centric eCommerce web design. Absolute Web. Emizentech. Built by Blank.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Gainsight

OCTOBER 12, 2021

We are gearing up to support you in accelerating your product strategies and provide the tools you’ll need to level up your career in product. Our second track, Delivering a Seamless Customer Journey, Both In and Out of Your Product , will allow you to level up your product experience for your users. Her powerful insight?

Analytic Tools 52

Analytic Tools Research Software Data Visualization User Testing 52

Userpilot

APRIL 23, 2021

Without exception, all the SaaS businesses I’ve ever spoken with want to keep their churn rate down. That’s because retention and activation , not acquisition, are the main drivers of profitability in the SaaS world. You’re not going to recoup all that investment with just one round of monthly payments per customer.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . Top 10 New York Design Firms I n 2021. Momentum design lab. Jives Media. Unified Infotech. Digital Silk.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Revulytics

MARCH 2, 2018

Last year PTC announced a major shift from perpetual licensing to subscription licensing for all new software licenses in the Americas and Western Europe for its core CAD and PLM software and ThingWorx IoT platform.

Analytic Tools 54

Analytic Tools Research Software Data Visualization User Testing 54

eG Innovations

NOVEMBER 9, 2022

Microsoft are well placed to capture an increasing part of this market to deliver digital workspaces to end users to run their business applications. Last year the Windows 365 service was born with a Cloud PC service offering both Business and Enterprise subscriptions. End users have a 1:1 relationship with their Cloud PC.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Amplitude

OCTOBER 14, 2020

In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

ProductPlan

NOVEMBER 2, 2021

Our customers span across thousands of organizations ranging from smaller, growth-stage startups to Fortune 500 global enterprises. In particular, we’ve observed customers struggling to democratize access to the artifacts & insights that inform prioritization and go-to-market. Change is Afoot.

Data Visualization 84

Data Visualization Reporting Tools Analytic Tools Research Software 84

Intercom, Inc.

AUGUST 12, 2021

For years, we’ve been following a best-in-breed approach, searching for the very best communication app for each specific need. Few people are better advocates for a unified view of the customer experience than Dan O’Connell. Most companies end up with a variety of tools that don’t really play nicely with each other.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Indicative

MARCH 4, 2021

Indicative remains a leader in product analytics for your data warehouse. In a continuous effort towards data transparency, Data Warehouse customers can now view their Data Source Details. Now, we welcome Snowplow via Snowflake customers to send their data to Indicative for fast, user-friendly customer analytics.

Data Visualization 59

Data Visualization Customer Experience User Testing Customer Feedback 59

ProductPlan

APRIL 12, 2022

Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. In just a few short years, the business messaging app Slack established itself as a communication hub. Its reputation as a fun work app that unifies people, by organizing searchable information in channels.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Modus Create

FEBRUARY 22, 2023

Innovation labs remain a popular way for large enterprises to accelerate digital transformation. Let the best creative minds dabble in the latest technologies, understand what works, and share insights with the mothership. The goal was not just to experiment with Unreal Engine but to solve real user problems.

Data Visualization 98

Data Visualization Automotive Analytic Tools Customer Experience 98

Product Talk

APRIL 21, 2021

Maybe not actively, directly supporting hate groups, but allowing them to flourish on their platform. We talked to our users and they prefer female names.” Choosing female voices isn’t simply a reflection of users’ preferences. Design with your customers, design with your constituents, not for them.

Product Research 293

Product Research User Testing Research Software Analytic Tools 293