Modus Create

JUNE 30, 2021

Welcome to quarter three, 2021. Towards the end of 2020, we made five predictions on digital transformation trends for 2021. The rise of digital transformation has coincided with the decline in management consulting. For the longest time, consulting was synonymous with management consulting.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. Patients can manage their health outside of clinic appointments with decision assistance apps like this one.

Research Software 106

Research Software Analytic Tools Reporting Tools Data Visualization 106

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Read: 2021 App Retention Benchmarks. Prompt happy customers for reviews, and resolve issues directly with unhappy customers.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

The Product Coalition

OCTOBER 6, 2023

This filter is not always beneficial — all too often, the communication is distorted, questions are misinterpreted, and frustration develops as a result. This means that millions of people are either emotionally unaware or incapable of managing their emotions. Automotive There are approximately 1.44 In the United States, there are 11.7

Research Software 130

Research Software Reporting Tools Data Visualization Automotive 130

Userpilot

JANUARY 21, 2021

Product walkthroughs are a bit of a specialty for us here at Userpilot , so we’ve collected together our five favorite tools for 2021 and put them to the test. Appcues goes into 2021 with much-improved functionality that lets you build genuinely interactive walkthroughs at last. They’ll be out of date! Source: userpilot.com.

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Usersnap

JULY 16, 2021

Learning about how these stats develop, or how the company can guide them, requires a few different types of insight. Remote studies are vital to keep pace with user expectations and product development. Web testing and design suggestions greatly benefit from this system. First, improve products. Data Types. Quantitative.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. Many major developed countries have declared “ carbon neutrality ” as their goal by 2050. Climate tech funding has increased significantly.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. They tend to provide an overview of the different phases of a product getting developed. URL – [link]. Cardboard.

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Of course, setting up a system this automated requires the right tools.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Coalition

NOVEMBER 11, 2021

Once you have completed enough discovery on your product or feature, the next stage is to prepare for the development process?—?to to look at the current system architecture, consider the high-level solution and outline how you’re going to implement it. this design process that is useful to use when going through product development.

Definition 176

Definition Technical Review Customer Experience User Friction 176

UX Planet

FEBRUARY 2, 2024

Donation platforms are used to raise funds by individuals to support many charitable projects on the internet (Golrang & Safari, 2021). Donation platforms have the potential to enhance social development, especially in developing countries (Wash, 2013). Gamification ? Gamification Model Canvas 2.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

ProductPlan

OCTOBER 6, 2021

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. Time Management. Time management remains an essential theme for product teams because there aren’t enough hours in the day. Turning an Abstract Concept Into Practice.

Customer Experience 85

Customer Experience Reporting Tools Systems Review Weak Development Team 85

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

FEBRUARY 22, 2022

Continuous risk management. Our InfoSec team members implement guardrails rather than gates by leveraging our skills to make balanced security risk management decisions. . This is where products are born, where they develop, and where they modify the company’s exposure to the internet and to web security threats in particular. .

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action. Love Dialog. Rating prompts.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Bain Public

APRIL 25, 2022

We had some insightful discussions and they confided in me the challenges the local startups and ecosystem were experiencing regarding their roadmap development. "I I bet you're the only guys in town who values product management as much as I do." - Paul Ortchanian. We got lucky; they saw our potential and did our diligence.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022. Made By Shape.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Atlassian

FEBRUARY 9, 2022

Service management easily tops the list of essential IT functions. Our central service desk branched into 14, each managed by a different IT team. The size of our workforce grew, increasing the load on the existing system. How Jira Service Management enabled distributed work with an employee self-service tool.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

JUNE 21, 2021

link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her. 4]: ‘Screen access technology has existed for decades’: Visually impaired man sues Dell over ‘inaccessible’ website (5 March 2021).

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

Tyner Blain

OCTOBER 23, 2023

When developing a product strategy you have to do a couple things – you have to both develop a strategy designed to support the company’s strategy, and you have to express it an a way which makes it actionable. Continuous Discovery Habits was released in 2021 and lives on my short-list of books I recommend to product folks.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Product Talk

SEPTEMBER 1, 2021

Lisa was a product manager we featured in a Product in Practice called Tackling Big Hairy Product Challenges with Continuous Discovery and in Chapter 13 of the book. Lisa now works for a company called Human API, where she’s a Senior Product Manager. Metrics are also included in the meetings due to popular demand.

Product Research 219

Product Research User Testing Technical Review Data Visualization 219

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. But a target customer for Audi may perceive higher value due to the connection to Porsche.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. However, we have also developed a remote policy that helps us effectively collaborate with clients worldwide. UX studio was named the Top UX agency 2021. Is there anything we can do for you?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Alchemer Mobile

MAY 19, 2021

To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Do you have the right tools to capture that voice? Supporting tech. Rightpoint.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Jeff is the Senior Manager of Customer Success Operations. . Systems enablement. Operational reporting.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Userpilot

MAY 10, 2023

Types of AI Marketing There are four groups of AI apps in marketing today, including: Source: Havard Business Review. Standalone task automation apps: These isolated apps, such as email automation systems and Facebook Messenger bots, automate tedious everyday tasks. billion in 2021 to over USD 107.5 billion in 2028.

Data Visualization 61

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 61

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? What was that like?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Gainsight

JULY 7, 2021

The result, as Moore explained, was that “Customer Success Management would soon ‘cross the chasm’ as a mainstream discipline across all businesses and industries.”. And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals. Pulse 2022? And beyond.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

The Product Coalition

FEBRUARY 22, 2021

And this is precisely the point: The Product Owner miraculously identifies what is the best way to proceed as a Scrum Team by managing the Product Backlog. I do believe that a separation between product discovery on the one side (product management), and product delivery (Scrum teams) on the other side is no longer a viable approach.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Userpilot

JUNE 25, 2021

The implications of the Product Adoption Curve for Product Management. The Product Adoption Curve is crucial in helping product management to understand how to tackle the chasm between early adopters and the early majority. It originates from a theory developed by Everett M. Table of Contents. What is the Product Adoption Curve?

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

PMLesson's Ace the PM Interview

MARCH 21, 2022

Software engineers have the option to stick to software development at higher and higher levels. Or they may decide to move into management later in their careers. To make things even more confusing, junior or first-time developers may not understand the terms used at different companies to describe software engineers.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Imaginary Cloud - Design

JULY 2, 2020

In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Books that give product managers a light about design or that give designers a light about business. It is not that those books are bad.

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Books Technical Review Research Software Data Visualization 52