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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Defining Continuous Discovery: Setting a Clear Benchmark In my book that came out in May of 2021, I decided to define continuous discovery. How we build might change with generative AI. Maybe how we synthesize customer needs might change with generative AI, but those broad buckets, I think, are fairly stable.

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Generative AI Is Here: Experience the Future of Customer Success With Horizon AI at Gainsight.

Gainsight

And, while we’ve been leading in AI since first announcing Horizon AI in 2021, we’ve been hard at work making AI more meaningful and using the latest Generative AI technologies to add more value to our customers’ day-to-day needs. appeared first on Gainsight Software.

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Gainsight Announces Digital Hub, Generative AI Capabilities, and a New Digital CS Package at Pulse 2023

Gainsight

According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” It’s clear that Digital Customer Success, powered by generative AI, is the next evolution of CS.

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Outsourced Software Product Development: A Comprehensive Guide

Arkenea

This approach allowed Slack to focus on community building and productmarket fit, leading to its acquisition by Salesforce for $27.7billion in 2021. According to Statista, the global application outsourcing market generated revenues of approximately $108.7billion in 2021, underlining the maturity and scale of the industry.

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How AI Transformation Impacts the Digital Marketing Industry

The Product Coalition

The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. 37% of the 4,500 respondents who work in marketing and advertising reported using AI in their work. billion U.S. dollars.

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The History of Horizon AI: Gainsight’s Market-Leading Gen AI Engine

Gainsight

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Launching Horizon AI Gainsight officially launched Horizon AI in Nov 2021.

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New Research Shows the Power of Gen AI for CS

Gainsight

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. AI Saves CSMs Time by Automating Repetitive Tasks No one likes drowning in manual, repetitive tasks like logging call notes.