Atlassian

FEBRUARY 11, 2022

Thanks to time-saving automation and an effective partnership, the team saw a 90 percent success rate (volunteers actively engaging) in 2021. The system works kind of like a dating app – but without the drama. How Jira Service Management enabled distributed work with an employee self-service tool. Related Article.

Reporting Tools 72

Reporting Tools Data Visualization Customer Experience Document 72

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

The Product Coalition

APRIL 7, 2021

How to Support Women in Technology?—?And especially in technology?—?is As a woman in the technology industry for 15+ years who has been through this twice, I know how it feels not to have support from your company. Women in technology do not feel consistently supported in ways that will help retain them and grow their careers.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

Intercom, Inc.

APRIL 7, 2021

That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. The result is the Customer Support Quality Benchmark Report 2021. How the support landscape is changing. Chat has passed phone support.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

ProductBoard

AUGUST 18, 2022

So why do 69% of teams surveyed in Productboard’s 2021 Product Excellence Report say that the products and features they release are not consistently well-received by customers? Most product managers and leaders would agree that they aim to be customer-centric, and that they work hard to make that goal a reality.

Customer Satisfaction 98

Customer Satisfaction Reporting Tools Customer Feedback Product Research 98

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Once the product vision and strategy are set, it’s time to build a product roadmap.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 66

User Testing Reporting Tools Data Visualization Customer Feedback 66

Amplitude

OCTOBER 14, 2020

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Modus Create

JULY 18, 2022

Key question : Do you have a clear vision or “North Star ” that conveys your customer-first mission to all employees and stakeholders? . Procter & Gamble : “We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”.

Agile 52

Agile Reporting Tools Data Visualization Research Software 52

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Amplitude

JULY 29, 2020

Product Mission and Vision. A product vision is the big-picture “why” of your company. When your teams are aligned around the mission, this becomes the driving force to make your product vision a reality. Your product vision describes the world that your company wants to create. Vision: being the best, around the world.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

ProductPlan

JANUARY 27, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Tools in the product stack increase productivity and efficiency.

Data Visualization 96

Data Visualization User Testing Product Research Reporting Tools 96

ProductPlan

JUNE 15, 2021

In the 2021 State of Product Management Report , our annual collection of data designed to bring to life the trends driving product management, we found gender diversity, or lack thereof, a prime opportunity for product management teams to create more intentional inclusivity. . In product management, men outnumber women almost 2:1. .

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

ProductPlan

OCTOBER 6, 2021

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. One possible solution is “outsourcing” some strategic thinking to junior staff members before passing it onto senior management to make the final call. “I

Customer Experience 95

Customer Experience Reporting Tools Systems Review Weak Development Team 95

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting. Systems enablement.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Intercom, Inc.

NOVEMBER 5, 2020

Retail is constantly changing: from stalls to malls, the way we shop is always evolving in tandem with cultural, economic, and technological shifts. That halcyon vision feels very distant now. No matter how good technology gets, there’s no replacement for face-to-face interaction,” he says. It was like Disneyland.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

Mixpanel

DECEMBER 21, 2022

This resulted in their numbers looking way more appealing to investors, but it was also glaringly non-sensical as a measurement for meaningful growth and success for their platform. There is any number of creative solutions and meaningful narratives to choose from that don’t involve intellectual dishonesty. How to check yourself.

Analytic Tools 122

Analytic Tools Data Visualization Customer Experience Reporting Tools 122

Amplitude

OCTOBER 14, 2020

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

FEBRUARY 22, 2021

The Product Backlog Forensic Analysis Join us on March 9, 2021 , for a live virtual workshop to create actionable recommendations on how to deal with the outcome of a forensic Product Backlog analysis. software is eating the world?—?, Loving the solution : This is a variation of the ‘we know what to build’ syndrome.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

ProductPlan

JANUARY 21, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Tools in the product stack increase productivity and efficiency.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

The Product Coalition

DECEMBER 22, 2019

There are many factors that affect a decision on a solution of a problem or fulfilment of a need. Validate a Problem or Need Against a Vision A vision captures the essence of a product and describes its main idea, features, and key needs of customers. In my previous article, I explained why the vision is crucial to your product.

Customer Experience 79

Customer Experience Vision Reporting Tools Education 79

Mixpanel

MARCH 17, 2021

This gives product teams the ability to quickly learn about their users within Mixpanel’s interactive reports. I’m excited about our partnership with Mixpanel, as their vision of making data accessible to anyone in the organization is one of the many reasons I founded Census in the first place,” says Boris Jabes, CEO of Census.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

ProductPlan

MARCH 31, 2021

In ProductPlan’s 2021 State of Product Management Report , we learned that 27% of product managers said they wanted to start their own company in the next 10 years. I also spend time with students at different technology programs—it’s becoming more common for many of them to want to embark on a product management career.

Product Management 104

Product Management Product Manager Product Research Customer Experience 104

ProductPlan

MARCH 31, 2021

In ProductPlan’s 2021 State of Product Management Report , we learned that 27% of product managers said they wanted to start their own company in the next 10 years. I also spend time with students at different technology programs—it’s becoming more common for many of them to want to embark on a product management career.

Product Management 98

Product Management Product Manager Product Research Customer Experience 98

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JUNE 13, 2022

Stay up to date on the latest technologies, growth hacks, and marketing strategies. Userpilot is a cloud-based product experience platform for product and customer success teams to increase product adoption and onboard users through personalized experiences. Why are blogs one of the best ways to learn SaaS marketing? Hotjar blog.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mixpanel

JUNE 7, 2021

The State of Product Data Report 2021 is finally here. From the key metrics they measure to the tools they use to track them, this report has it all. Here are the top 5 takeaways from the 2021 State of Product Data Report. Here are the top 5 takeaways from the 2021 State of Product Data Report.

Data Visualization 52

Data Visualization Reporting Tools User Testing Product Research 52

Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable.

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Reporting Tools Transportation Travel Data Visualization 183

Business of Software Conference

APRIL 17, 2020

In this BoS Talk from Business of Software Europe 2019, Amir will discuss why he believes remote-first could represent a massive paradigm shift with widespread implications for the future of work. So, we are creators of two tools; One is a task manager app that I started actually in 2007. So that’s one thing.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Bain Public

SEPTEMBER 20, 2022

Personal solutions can be useful, but the most effective antidote to inefficiency must be implemented through collective and collaborative decision making, not the individual level. Stakeholders need to buy into the vision, whether they are product leaders, engineers, the sales team, or the support team.

Reporting Tools 52

Reporting Tools Research Software Roadmap Feedback Software 52

Intercom, Inc.

MARCH 4, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Mixpanel

MARCH 7, 2021

Another report by ProductPlan independently confirms women account for just 37% of product manager roles. “I started out in financial services which took me to data and CRM in marketing. in Political Economy and a Certificate in Entrepreneurship & Technology.” “I started as a software developer.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

ProductPlan

MARCH 5, 2021

In our 2021 State of Product Management report , ProductPlan found that more than 72% of all product managers describe themselves as “mostly happy” or “extremely happy” in their jobs. As millions of businesses learned in 2020, sometimes the factors that can sink a product or service are completely out of the company’s control.

Weak Development Team 90

Weak Development Team Data Visualization Product Management Product Manager 90

ProductPlan

MARCH 5, 2021

In our 2021 State of Product Management report , ProductPlan found that more than 72% of all product managers describe themselves as “mostly happy” or “extremely happy” in their jobs. As millions of businesses learned in 2020, sometimes the factors that can sink a product or service are completely out of the company’s control.

Weak Development Team 52

Weak Development Team Data Visualization Product Management Product Manager 52

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. The markets were pretty okay, if not great, towards the end of 2021. Then, came integration.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Userpilot

MARCH 29, 2021

Intercom is a multi-faceted tool with a lot of features and use cases ranging from user onboarding (product tours), chatbots (engagement), and customer support. If it’s among the three use cases listed above, you will find a very detailed and informative roundup of the best intercom alternatives for these problems + the pricing of each tool.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66