Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 92

Research Software Feedback Software Analytic Tools Positioning 92

UX Planet

AUGUST 12, 2024

From 2019 to 2022, MENA and Indonesia saw over 100% CAGR, while India had a 66% CAGR. The goal was to develop a modern solution to address these issues. Image of Local supermarket Problem Statement Supermarkets struggle with manual delivery management systems. How might we integrate seamlessly with existing supermarket systems?

Data Visualization 81

Data Visualization Reporting Tools Analytic Tools Feedback Software 81

The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. Product Managers I work with often tell me that “the purpose” has been decided by top management “a while ago”.

Product Research 123

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UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team. Vienna Pixel.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Userpilot

SEPTEMBER 5, 2022

As I’m writing this post, 76,942 employees in tech startups have been laid off due to the recession in 2022 alone (according to Layoffs.fyi Tracker). What are VCs looking for in SaaS companies in 2022? We'll be asking these (and other) questions to seasoned investors from top VCs on 5th October 2022.

Product Research 52

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UX Planet

SEPTEMBER 10, 2024

Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. As teams grow and user needs evolve, even the best design systems require constant evaluation and iteration. This is especially important for larger teams or organizations.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

The Product Coalition

DECEMBER 11, 2023

Great managers empower their people. Here is what you need to be aware of if you want to keep being a great manager, not just in your head. Here is what you need to be aware of if you want to keep being a great manager, not just in your head. Arik and I have very different approaches to managing the morning routine.

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Usersnap

SEPTEMBER 1, 2022

Our team here at Usersnap has also relied on customer feedback to help compile a list of what we believe are the best sentiment analysis software tools available on the market. . After the first 15-day trial , you can get your customer feedback system off the ground across teams at a price of $69/month. HubSpot’s Service Hub.

Data Visualization 98

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Johanna Rothman

APRIL 26, 2022

Writers have a problem product development teams don't have: Imposter Syndrome. As worst things go, that's not so bad. Manage Your Imposter Syndrome. When we collaborate with others, we can assume someone has the expertise the team needs. That's when you think you're a fraud. Fear drives Imposter Syndrome.

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PMLesson's Ace the PM Interview

DECEMBER 13, 2021

To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. Every year, hiring managers receive millions of applications for various roles. This is not necessarily a bad thing by any means. Let's take a closer look: 1.)

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Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. The craft of managing.

Leadership 118

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Usersnap

JUNE 24, 2022

If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. Mention other products or services Share the positive review with your team Share the positive review with the world (yourself!) Final Thoughts. What Makes a Positive Review?

User Testing 52

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Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” To do that, you need to start with defining a CS Ops team. Defining a CS Ops Team.

Reporting Tools 59

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Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Ellen is the Senior Director of Product Management at Orion Labs , a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security.

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The Product Coalition

MARCH 13, 2022

Because over time, the Structured Data group (that I was Head of Product at) developed smarter, AI-based systems, that were meant to replace the back-office work or make it more efficient and create a better product catalog at the same time using things only machines can do. The superpower became a weakness. We all do it all the time.

Feedback Software 154

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Bain Public

JANUARY 30, 2023

We are so thrilled to announce our new Director of Product Managent -- Moshe Mikanovsky. Moshe is a leader in product management who started his career on the engineering side, specifically within the enterprise real-time B2B software space. He published his debut novel The Resurrector in January 2022.

Analytic Tools 52

Analytic Tools Data Visualization Weak Development Team User Testing 52

Gainsight

JUNE 20, 2022

The Customer Success Index 2022 , a survey of more than 350 companies by Gainsight and RevOps Squared, recently uncovered some very interesting, if not troubling data on the state of alignment between SaaS users and buyers. You Can’t Manage What You Don’t Measure. This post was originally published in Customer Think. . Perhaps it has.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

ProductPlan

DECEMBER 13, 2021

It’s a word that isn’t commonly favoured by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”.

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The Product Coalition

FEBRUARY 27, 2022

It will also help you develop intuition , which has a bad name in a data-driven world but is actually a super important tool for you to use. Define Tangible Goals This method which I developed years ago proved itself again as I was onboarding my new COO recently. What worked best so far? you will definitely not use any of them.

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The Product Coalition

JANUARY 16, 2022

As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them. if you fail, what would you have done wrong?

Roadmap 152

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Userpilot

JULY 29, 2024

To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition. Userpilot is a product growth platform that allows product teams to: Create different UI patterns for in-app marketing campaigns.

Research Software 80

Research Software Feedback Software Product Marketing Reporting Tools 80

Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! KPIs must be measurable in numeric terms, as they can be used to track development over time and let you change your strategy as needed. Why should you track UX KPIs?

Analytic Tools 95

Analytic Tools Research Software Feedback Software Onboarding KPIs 95

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. And I think you need to think about people management the same way. Well, at the beginning of 2020, no one had the playbook for that.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Gainsight

JUNE 11, 2021

Manager, Customer Success at Slack and CEO of Customer Success Network at Slack. Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. But both teams should be working together to drive more revenue than attacking the customer base separately. You must also validate and verify outcomes.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

The Product Coalition

DECEMBER 11, 2023

They always need something you haven’t developed yet. Unlike what one might think, this is a really bad sign. Most of the work plan is devoted to putting off fires coming from customers and sales teams. Take the breakdown to management, get their feedback, and create alignment. And nothing else. They only know themselves.

Startups 78

Startups User Testing Customer Experience Roadmap 78

Product Innovation Educators

APRIL 13, 2020

Twenty-five top experts shared their strategies, practices, and tips to help product managers and product VPs gain higher performance and get more success. Ruben is the only man alive who has been in four Winter Olympics across four decades and he is working to make the 2022 games his fifth. But at least I was part of a team now.

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Usersnap

JANUARY 8, 2024

The engineering team from Lockheed Martin used imperial units (pounds-force), while NASA’s team used metric units (newtons). As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. Planning 2.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

PMLesson's Ace the PM Interview

JUNE 19, 2022

With the recent events in the economy in 2022, layoffs have unfortunately become a norm in the tech industry. While being laid off is generally not seen negatively on your performance, it is still necessary to assure your interviewer that your layoff was not because of poor performance or productivity.

Weak Development Team 52

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Sequent Learning

DECEMBER 17, 2021

It’s a word that isn’t commonly favored by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organizations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organized in “squads”.

Weak Development Team 52

Weak Development Team Technical Review Product Research Customer Experience 52

Intercom, Inc.

DECEMBER 21, 2021

Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Make sure you don’t miss any 2022 highlights by following Inside Intercom on iTunes , Spotify , or grabbing the RSS feed in your player of choice. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? Customer success teams use CI data to personalize customer experiences , speed up product adoption and boost customer retention. What is customer intelligence (CI). Any first-party data.

Feedback Software 93

Feedback Software Research Software Analytic Tools Data Visualization 93

Userpilot

OCTOBER 18, 2021

The growth rate is an indicator of two things: How well (or poor) investors’ money is being spent. billion in 2022. Such a trend gives SaaS providers a chance for sustainable development and fast growth. Such a trend gives SaaS providers a chance for sustainable development and fast growth. billion in 2021 and $145.4

Analytic Tools 82

Analytic Tools Feedback Software Research Software Onboarding KPIs 82

Intercom, Inc.

JANUARY 12, 2022

I was the type of person whose job is to work with marketers, product managers, or operations folks to help them make decisions about which products to ship, which audiences to target, or if the business is performing well in certain areas and not well in others. However, we’ve had a great team. That was my first job in tech.

Data Visualization 151

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Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from this year’s report, the challenges ahead, and trends for 2022 and beyond. Martin Kõiva , Founder & CEO of Klaus.

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Reporting Tools Data Visualization Feedback Software Customer Feedback 104

UX Studio: Product Management

NOVEMBER 8, 2021

He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide. Apart from helping clients with product design, we also develop digital products in-house.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. With Userpilot, you can run experiments without having to call a developer for assistance.

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