UX Planet

DECEMBER 15, 2023

Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization. It also helps in saving on directionless development costs. It entirely depends on the number and size of features and development deadlines.

UX 93

UX User Testing Development Team Review Customer Experience 93

The Product Coalition

JUNE 18, 2023

That’s why I named my strategic product-led growth course ‘Unboxing PLG’. With sales-led, which is also a bad name, the model means giving each customer exactly what they want and following the money. These terms are often confused because when your product is still young, you truly need to develop new features to win contracts.

Naming 127

Naming User Testing Feedback Software Weak Development Team 127

The Product Coalition

NOVEMBER 13, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. Product Strategy on Round A Responsibility: Founders with the leadership team Goal: Build the go-to-market playbook Toward round A you start seeing success (or it would be very hard to raise a decent A round).

Product Strategy 116

Product Strategy Strategy User Testing Weak Development Team 116

The Product Coalition

DECEMBER 4, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. Product Strategy on Round A Responsibility: Founders with the leadership team Goal: Build the go-to-market playbook Toward round A you start seeing success (or it would be very hard to raise a decent A round).

Product Strategy 106

Product Strategy Strategy User Testing Weak Development Team 106

The Product Coalition

JULY 16, 2023

In my first official product role, which I got to after managing large dev teams and a business-related role, I managed alone a product with a development team of ~40 people. One of the first things I did, for example, was to work with the salespeople on how to sell the product.

Strategy 137

Strategy Product Management Product Manager Management 137

Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Use YouTube marketing to reach relevant audiences Develop informative and engaging videos related to your product or industry.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Customer Experience 97

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Principles can help guide both strategic decisions and tactical decisions.

Research Software 52

Research Software Product Research Product Management Product Manager 52

The Product Coalition

DECEMBER 11, 2023

That, too, might not be the answer, as we explain deeply in our Unboxing PLG course. In one of my early career roles, I was brought into the company as a development team leader with a very specific task they wanted me to lead. To sum things up, this post is not about good and bad decisions. That’s part of the job.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

Bain Public

DECEMBER 5, 2022

Through research on thousands of product managers, she pioneered the practical professional development approach that anchors product managers with the five skills most important for their professional success. She is Faculty at Johns Hopkins University Whiting School of Engineering, teaching graduate level product management courses.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 191

Product Research Data Visualization Customer Feedback Weak Development Team 191

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. Poor planning – No structured approach is taken to generate and test blue ocean ideas. New capabilities and skill sets will need development.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Define your org structure There are many ways to organize product development. For example, Frontend and Backend teams. So they expect Frontend teams and Backend teams. Every team should aspirationally be able to deliver business value without involving other teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. Poor planning – No structured approach is taken to generate and test blue ocean ideas. New capabilities and skill sets will need development.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

The Product Coalition

APRIL 1, 2023

I used to manage large development teams — all smart and independent people — but I hadn’t managed product managers before. And how can you let someone from your team lead parts of the strategy which you own yourself? Both options are bad, leaving one of the sides unhappy and lacking in power. More on that below.

Product Management 127

Product Management Product Manager Management Management 127

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics. What is a product analytics framework and why is it important?

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

Department of Product

AUGUST 22, 2022

User data Metrics matter in product development, but as with most things, it’s very easy to get overwhelmed by the sheer number of metrics you could be measuring at any given time. If your team members can’t even articulate the value proposition, how can you expect customers to understand it? Do they want what we’re building?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Userpilot

MARCH 7, 2024

Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. Maybe because it’s harder for them. everyone clean their own cups!”.

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

APRIL 27, 2023

The average NPS score for SaaS companies in 2023 is 31-50 according to Fullview. GET A DEMO 14 Day Trial No Credit Card Required NPS metrics vary across industries and checking what’s the average in your industry can give you some context into what’s a good or bad score. What is a bad Net Promoter Score (NPS) for SaaS?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Advanced customization requires working with CSS code, which can be challenging for non-technical teams.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 23, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality).

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences. It allows your team to see every moment of the customer experience clearly, so you can make changes that work.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 18, 2023

But, of course, there’s more to the story than that. The best ways to promote customer retention differ depending on the stage of development your SaaS is at. But that means different things at different stages in your business’s development. Making it easy for teams to onboard new members to their specific use cases.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Reporting Tools 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

There are some downsides of using it of course too: it doesn’t support native iOS/Android mobile apps at the moment, employee onboarding, it’s missing some integrations (e.g. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). – Parita P.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 1, 2023

First, it isn’t truly a no-code tool: you will either need CSS knowledge or a developer’s help to customize the surveys created with it. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). It helps keep teams aligned with the shared feature-planning guide. Joseph E.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Collecting customer feedback should be a standard procedure for any product team. As of Q3 2023, Userpilot will have the same analytics features, with more robust functionality). It helps keep teams aligned with the shared feature-planning guide. – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

TL;DR Customer feedback refers to the insights you collect from people about their experience in using your product and interacting with your product service teams. Collecting customer feedback should be a standard process for any product team. It helps keep teams aligned with the shared feature-planning guide. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Product Talk

FEBRUARY 15, 2023

For years, I’ve shared that Product Talk’s outcome is to increase the number of teams who adopt the continuous discovery habits that I outlined in my book. I can count how many people enroll in our courses , engage us for coaching , or join our community. But I can’t say X out of Y teams have adopted the continuous discovery habits.

Product Research 189

Product Research Data Visualization Customer Feedback Weak Development Team 189

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. There will always be some evergreen niches, and investment is expected to increase to $623 billion by 2023. It needs to be fun.

Research Software 63

Research Software User Testing Outbound Marketing 63

Userpilot

DECEMBER 22, 2021

A few mentioned democratization of product management, especially in SaaS , which means that there is more competition and that SaaS companies cannot get away with bad product experience: “More and more people will build SaaS products irrespective of their tech expertise.” – Raman Sharma, the VP of Product Marketing at DigitalOcean, told us.

Analytic Tools 132

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 132