Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Data Visualization Reporting Tools 52

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. Unifies customer data in one platform that is embedded in all the teams who need a deeper understanding of the customer to meet or exceed their KPIs.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Department of Product

AUGUST 22, 2022

User data Metrics matter in product development, but as with most things, it’s very easy to get overwhelmed by the sheer number of metrics you could be measuring at any given time. If your team members can’t even articulate the value proposition, how can you expect customers to understand it? Do they want what we’re building?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever. The dangers of feature-based differentiation The problem with some features is that they can be cloned. They’re addictive. And stimulating.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality).

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

Pendo’s weaknesses in turn include its inability to trigger experiences based on in-app events, limited onboarding elements, and very high pricing (with startup plans starting at $7000 per year!) There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

Its implementation can be time-consuming and challenging for non-technical team members. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). It helps keep teams aligned with the shared feature-planning guide. A great alternative to Pendo and WalkMe is Userpilot. – Parita P.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

TL;DR Customer feedback refers to the insights you collect from people about their experience in using your product and interacting with your product service teams. Collecting customer feedback should be a standard process for any product team. It helps keep teams aligned with the shared feature-planning guide. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Collecting customer feedback should be a standard procedure for any product team. As of Q3 2023, Userpilot will have the same analytics features, with more robust functionality). It helps keep teams aligned with the shared feature-planning guide. – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 1, 2023

First, it isn’t truly a no-code tool: you will either need CSS knowledge or a developer’s help to customize the surveys created with it. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). It helps keep teams aligned with the shared feature-planning guide.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

The element detection algorithm is poor – With Appcues, you can create different in-app experiences without any code. Not only that, we’ve made Userpilot easier to use, it’s designed for teams that want to create simple and complex user onboarding with more freedom, control, and customization. It’s a little bit confusing, right?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Modus Create

MAY 28, 2024

In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. In our Conversations with Chief Innovators series, Larry explains that business leaders are concerned because AI “exhibits behaviors we might label as bad in humans.” But what does that look like for your business?

Reporting Tools 49

Reporting Tools Research Software Data Visualization Weak Development Team 49

Userpilot

OCTOBER 27, 2022

It’s aimed to reveal their level of satisfaction and help product teams uncover room for improvement. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Feedback Software 52

Feedback Software Analytic Tools User Testing Data Visualization 52