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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Consider these telling numbers from McKinsey research (2023): Organizations that improved Customer Experience (CX) by at least 20% saw a 510% boost in share ofwallet. They involve constant testing, feedback loops and iterative design changes that adapt to evolving customerneeds.

Finance 96
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How Onboarding Specialists Can Use Userpilot’s Email Feature to Drive Engagement

Userpilot

Ultimately, Userpilot helps you create a continuous feedback loop. By collecting in-app feedback through surveys and watching session replays, you can understand the ‘why’ behind user actions and make more informed decisions to enhance the user journey from start to finish. Email analytics in Userpilot.

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From Downloads to Loyalty: How to Create a Winning Mobile App Engagement Strategy

Userpilot

Smartphone users are downloading more apps than ever (there were 257 billion app downloads in 2023 alone). The positive feedback loop encourages the user to return to the app and engage further. Keep the onboarding process short and focused Did you know? Still, the average smartphone user only uses about 9 to 10 apps daily.

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A Whole New World: Gainsight University’s Next Chapter with Gainsight CE

Gainsight

Why We Made the Switch In 2023, we acquired Northpass (now Gainsight CE ), with the vision of creating a more unified and empowering learning experience for our customers. I’d be lying if I said this thought didn’t cross my mind when it came time to migrate Gainsight University from its previous LMS to Gainsight Customer Education (CE).

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A Whole New World: Gainsight University’s Next Chapter with Gainsight CE

Gainsight

Why We Made the Switch In 2023, we acquired Northpass (now Gainsight CE ), with the vision of creating a more unified and empowering learning experience for our customers. I’d be lying if I said this thought didn’t cross my mind when it came time to migrate Gainsight University from its previous LMS to Gainsight Customer Education (CE).

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Alchemer Launches Alchemer Workflow – the Fastest, Easiest, Most Effective Way to Close the Feedback Loop with Customers and Employees.

Alchemer Mobile

February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees.

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60 Seconds of Johanna’s WIP November 9, 2023

Johanna Rothman

Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s WIP for November 9, 2023, where I read an excerpt of just a minute of some writing in progress. Since each product has its own innovation risks, the more a team plans for more frequent feedback loops and decision points, the more agility the team will have.