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The conversation tackled two questions that are defining modern product leadership: How do you make coaching actually work inside product teams How do you embed discovery into everyday work without burning people out or wasting time If you are building product with a team right now, these challenges probably feel familiar.
How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.
Productside | Product Management Courses & Training How WellNest Rebooted Product Strategy (eBook Preview) When product teams get stuck in backlog chaos, stakeholder noise, and reactive shipping, its not a process problem. Once again, the company has posted a weak quarter, with lackluster results from its flagship product, BuildNest.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. It is an absolute requirement.
Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft
As more product teams adopt agile working styles, poor collaboration between Design and Product Management can harm a team’s ability to create consumer and business value. How to combat the challenges that arise between these two teams. Use Product Management Today’s webinars to earn professional development hours!
A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management. And heres the best part: its a mindset anyone can adopt, no matter their role, background, or expertise.
Productside | Product Management Courses & Training Writing Effective Product Requirements to Drive Outcomes Most product managers dont set out to write bad requirements. So the team builds it without questioning whether it fits the strategy or delivers value to the customer. Theyre under pressure to deliver. Whats fast.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. This guide has all the answers.
The team spent months building it, yet users dont see its value. It helps teams uncover real user needs, validate assumptions, and reduce development risks before committing time and resources. It is an actual teameffort involving all stakeholders to foster diverse expertise and unique perspectives.
Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders.
How Great Product Teams Deliver Strategic Impact By Kathryn Shepherd-King At a Glance Great Product Teams Don’t Just Ship Fast. But great product teams play a bigger game. They drive alignment, translate strategy into action, and make bold decisions that balance customer value with commercial outcomes.
Software bugs are a budget killer for your company and a buzzkill for your users. Luckily, session replays give you a birds eye view of your users actions, showing exactly what happened and how to fix it before it's too late. In this article, Ill cover: How software bugs impact your business and increase customer churn.
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.
Conversely, if the userexperience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed.
They require a symphony of teams — Product, Design, Engineering, Marketing, Sales, and Support — working together from idea to launch. This blog unpacks how product leaders can drive better collaboration by creating shared clarity, building transparent workflows, and being the empathetic glue between teams. The challenge?
Want to advance your career in mobile product management or find top talent for your team? Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Their customers rely on their offline-first mobile app to guide them through complex fieldwork. Who would be a BAD fit for this job?
Different types of product feedback software When we say “product feedback tool,” we may mean various types of software: Survey tools : Tools designed to create and distribute surveys, collect feedback , and analyze responses to understand customer opinions and needs. Free trial?
8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.
Intelligent applications harness AI to deliver personalized, adaptive, and data-driven userexperiences that surpass traditional functionalities. Key challenges in developing intelligent apps: Higher complexity: AI solutions require advanced models, vast datasets, and seamless integrations, often introducing new layers of intricacy.
Whether youre hiring or job hunting, this roundup is designed to save you time and connect you with the best options available. Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. You will work closely with Meta product and engineering teams to deliver on Meta’s product roadmap.
“If you have 10 teams decorating the hood of a car with rhinestones, the hood gets so heavy you can’t lift it to fix the engine anymore. Thats what product development feels like in most organizations.” You’ll likely burn fuel, time, and goodwill without achieving anything meaningful.
Value escapes the team because of how they treat the request. Here’s an example – think about enabling on-the-go order-status checking for your customer. You could build a mobile app which provides order status information to the customer. Even if the thing being requested could result in value creation, it may not.
We need to talk about the biggest lie in software development. For decades, we’ve been sold a story: “Waterfall bad, Agile good.” Agile is flexible, iterative, modern. The Strawman We Love to Hate Most developers who trash “Waterfall” are attacking a caricature that never existed.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. This guide has all the answers.
Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.
Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?
As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Who would be a bad fit for this job? PMs unfamiliar with highly technical teams and projects. Product managers with experience in AI/ML.
What is Bad Performance? Before I discuss how you can help an underachieving team, let’s briefly explore what good performance looks like, assuming that an agile, Scrum-based process is used. Second, the team participates in continuous discovery and strategizing , and its members regularly help refine the product backlog.
It also needs to provide a seamless educational experience, free from confusing jargon, dense layouts, and unclear billing systems. In this article, we’ll explore how Userpilot supports healthcare companies in solving these challenges, drawing directly from real-world user evidence and success stories.
Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Interacting with customers through Intercom Mobile. No need to build a custom chat solution from scratch.
Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 1 Focus on Goals and Benefits.
What is Dual-Track Agile? Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. So how do you know if your product team has a good idea? So how do you know if your product team has a good idea? Can users use it? Now Things get Messy.
Taking agile, a process otherwise optimized for small, cross-functional, collaborative teams and making it work at scale is fascinating. It was a brave new world for me at the time and I was hooked forever. Helping a mid-size organization make the transition from waterfall (at scale) to agile (at scale).
What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.
Once Upon a Time in Waterfall Land. The latter would work with one or more developmentteams to get the specification implemented. The latter would work with one or more developmentteams to get the specification implemented. The Brave New Agile World.
But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. But the situation is different for product owners in the agile scaling framework SAFe.
A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. The Product Backlog is Too Big.
The day we reached 200 daily users was a critical milestone – more a psychological one for me personally than anything else. Local businesses paid us to be on our website, and people told us that it saved them time. We refined the message and added features important for our partners and users. Let’s go Agile!
I then do various interviews with executives all the way to Product Management team members and surrounding functions. Other Times, it's due to a lack of skill set in product leaders. But that’s okay, because once we know where the weak spots are, we can fix them. I gather data through surveys about observations.
At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. The kiosks help thousands of customers by providing valuable information and generate a significant portion of the revenue for the company.
This can be reassuring for customers and stakeholders, as the individuals believe that they know when their features will be delivered. This makes the product roadmap more susceptible to change and it increases the effort to update it. In addition to goals, the template above contains dates or time frames, names, features, and metrics.
Ruthless prioritization translates to product teams spending time building the right thing at the right time. This discipline is the bread & butter for a winning product team, but building an effective product process takes a lot of trial and error. Our objective is to understand customer needs and adjusting. .
Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teamsdevelop successful products. How can you capture the right user stories , for instance, if you are unsure who the users are and why they want to use the product?
Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. But let the ScrumMaster or coach tackle people, process, and organisational issues; let the developmentteam figure out what needs to be done to implement the user stories and other product backlog items.
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