Intercom, Inc.
FEBRUARY 10, 2022
The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Liam Geraghty: The second trend is that agility is no longer optional.
The Product Coalition
JULY 6, 2022
The majority of such apps have undergone iterative and incremental development to enhance and improve their features. Most of our readers would have heard of Agile product management. It is a methodology that is followed by a majority of software development companies today. But it is not the only game in town.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
FEBRUARY 1, 2022
Support tools, like chatbots , can help you with your personalization strategy by automatically gathering rich context about each customer, such as their plan, transaction history, or previous queries. Use feedback to keep up with rising expectations . Are these tools still relevant to our strategy?
Intercom, Inc.
MARCH 29, 2022
We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. Our platform is a unified system. We’ll help.
Userpilot
JANUARY 19, 2022
Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. We cover how our one-click integrations work, how to set them up, and which apps Userpilot integrates with.
Usersnap
SEPTEMBER 27, 2022
Or at least, technologies such as open source bug tracking enabled developers to do amazing things. That, combined with understanding user and customer feedback , has made devs more important than ever within a business. However, there is one big challenge that comes with every new website or app. And that’s incredible.
DISQO
JULY 5, 2018
Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.
Expert insights. Personalized for you.
211 
Let's personalize your content