Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Modus Create

JULY 18, 2022

Most companies are somewhere on the journey to becoming a next-generation, customer-centric, fully agile businesses. I have compiled a list of questions to help you assess where your organization sits on the agility spectrum. Putting the customer first” is the essential thread woven throughout an agile organization.

Agile 52

Agile Reporting Tools Data Visualization Research Software 52

Centercode

JANUARY 22, 2019

The results of the 2018 Customer Validation Industry Survey backed up what we already knew: time is a precious commodity that test managers don’t have a lot of. In particular, it revealed how the Beta Testing tools they use impact bandwidth and overall program effectiveness. Staying GDPR-Compliant While Using Decentralized Tools.

User Testing 64

User Testing Reporting Tools Product Research Feedback Software 64

The Product Coalition

MARCH 15, 2021

with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already. It describes the ideal situation to work with teams to ideate solutions and provide a final recommendation on what to build. Report customer needs Customers have real needs and problems?—?and

Development Team Review 192

Development Team Review Research Software Product Research Reporting Tools 192

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Userpilot

APRIL 8, 2021

Especially if your SaaS company originated as (or still is!) Sometimes accruing UX debt is the only way to go: when time-to-market is of the essence, you have to launch quickly with limited resources to stay competitive: “We are not here to craft the perfect UX, but survive in the SaaS space first.”. Let’s dive in! In a hurry?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Business of Software Conference

JUNE 17, 2021

Background The Survey Questions Results: The Numbers Results: Anecdotes BoS Commentary Further Reading (and Watching). You can also download a copy of this report as a PDF for easier sharing. Software companies, and BoS participants in particular, have often been at the forefront of major changes including remote working.

Product Research 111

Product Research Reporting Tools Research Software Software Review 111

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” . Outcomes Over Hours.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 66

User Testing Research Software Market Research Product Research 66

Roman Pichler

JANUARY 9, 2018

I find it helpful to form a product discovery team that consists of: Development team members: user experience (UX) designer, developer, tester; Key stakeholders , for example, people from marketing, sales, and support; A ScrumMaster or agile coach. Focus on Problem Validation, not Solution Building.

Product Research 157

Product Research Technical Advisors User Testing Research Software 157

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. Software, reporting and analysis, enablement, and rock-solid processes and techniques will multiply the impact of a great sales rep or copywriter. The same is true for CSMs.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

Gainsight

JUNE 20, 2019

As agile working environments grow increasingly popular, product managers find themselves facing new challenges such as: Staying competitive in a constantly-shifting landscape. Luckily, there are more solutions available than ever before to help product managers solve these issues. Nobody wants to spend hours setting up software.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” . Outcomes Over Hours.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” . Outcomes Over Hours.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

Mind the Product

JANUARY 22, 2018

Here, replatforming is about replacing the computing platform on which a number of other products or systems are built. Replatforming can become very complicated, very quickly, for at least three reasons: IT platforms are usually the backbone on which a large part of the business is running. And then it gets worse.

Research Software 106

Research Software Reporting Tools Weak Development Team Product Research 106

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Build in-app flows to help users discover features. User empathy.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. It highlighted both the reliability of technology and its shortcomings. It’s different from market research: the feedback is about refining a mostly developed product, not starting from scratch.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

Userpilot

MARCH 15, 2024

Understanding these steps and the motivations behind them enables you to support customers in succeeding with your tool. Proposed solution. Segment your users with an in-app welcome survey. Three journey mapping tools to improve the customer experience: Userpilot – Best data analysis tool to track user journeys.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

Userpilot

JUNE 9, 2021

They also ensure it fulfills the business’s wider objectives, do the initial research, user interviews, and collect user feedback and data. This is what Ahrefs refers to as pre-boarding: ‘Creating these ‘Aha’ moments before the user signs up for our tool – via educational content like these videos.’. In-app communication with users.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Gainsight

OCTOBER 19, 2023

If this past year has shown us anything, it’s that companies with the most agility and a strong focus on the customer are the ones that are poised to thrive in a constantly shifting and uncertain economy. We partnered with Benchmarkit, a B2B SaaS research firm, to find out. Dig into the report to learn more.

User Testing 52

User Testing Research Software Reporting Tools Product Research 52

BrainStation Product Management

FEBRUARY 28, 2019

It’s no wonder Product Managers are so well-compensated; Hired’s 2017 Global State of Tech Salaries survey found that Product Managers’ average salary of $138,000 was the very highest of any tech role. If that sounds appealing, here are some of the skills needed to break into and thrive in this rapidly growing role.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

ProductPlan

MAY 22, 2020

Product ops can facilitate and aggregate external research, whether sizing the market opportunity or unlocking user research basics. There’s simply not enough people or products requiring their services, and a business analyst can probably do all that’s required.

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

Pragmatic Marketing

AUGUST 20, 2019

More than one-third of Canadian consumers have experienced the consequences of a security breach of hack, according to research conducted by PCI Pal , a company that provides secure payments to contact centers. Survey respondents said they would feel better about data security if. So, what will make consumers feel more comfortable?

Data Visualization 70

Data Visualization User Testing Product Research Reporting Tools 70

The Product Coalition

JULY 8, 2019

The New Age of Product Marketing The evolution of Product Marketing is one of the newest and most important trends in software marketing today, so it’s important to understand it and know how to apply it for your career or company. Now Product is Queen, and customers value it more than relationships, services or reputations.

Data Visualization 60

Data Visualization Definition Product Marketing Reporting Tools 60

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. If it’s an early-stage start-up, a PM will likely be responsible for everything required to get the product out the door, from research to QA to writing up release notes. Communication.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

BrainStation Product Management

FEBRUARY 28, 2019

It’s no wonder Product Managers are so well-compensated; Hired’s 2017 Global State of Tech Salaries survey found that Product Managers’ average salary of $138,000 was the very highest of any tech role. Attend live classes and interact with Instructors and peers from anywhere in the world. Speak to a Learning Advisor.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0, World Economic Forum.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. Customer satisfaction score : This metric is a direct measure of customer satisfaction with your product or service, typically obtained through surveys. What positions yours as a better solution?

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Centercode

NOVEMBER 20, 2019

And with retailers continuing to offer massive discounts, you can bet your bottom dollar that consumers will be spending millions on technology. The Centercode Research Team surveyed over 4000 consumers about their attitudes toward popular tech gifts. What will shoppers look for when making tech purchases this Cyber Monday?

User Testing 56

User Testing Product Research Customer Feedback Customer Experience 56