Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Tools for insightful user behavior analytics.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software User Testing 87

Userpilot

MARCH 6, 2024

Performing trend and product analytics can help you make data-backed informed decisions to stay ahead of the competition. With trend analysis, you’ll be able to better understand both internal and external factors affecting your business operations. Ready to start conducting product trend analysis for your SaaS?

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Research Software 79

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. Make data-driven decisions.

Data Visualization 94

Data Visualization Customer Experience Analytic Tools Customer Feedback 94

Reveal

JULY 21, 2023

Reveal Embedded Analytics If you’ve ever struggled to create new dashboards with similar KPIs, integrations, and layouts but different data sources, this article is for you. What Are Dashboard Templates? Why Care About Dashboard Templates?

Data Visualization 95

Data Visualization Dashboard Analytic Tools Customer Experience 95

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. We’ll also discuss a few useful tools to analyze user activity. Analyzing trends in user activity involves various steps, from setting an objective to implementing data-driven informed decisions.

Data Visualization 91

Data Visualization Customer Feedback User Testing Customer Experience 91

The Product Coalition

MARCH 3, 2024

Predicting their future behavior allows you to anticipate their needs, personalize their experiences, and ultimately, drive conversions and loyalty. So, how can CRM marketing help you achieve this elusive power of prediction? What is customer behavior prediction?

Data Visualization 118

Data Visualization Analytic Tools Marketing Customer Experience 118

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. This could be website data (e.g.,

Data Visualization 83

Data Visualization Analytic Tools Embedded Analytics Feedback Software 83

Userpilot

MAY 1, 2024

A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. In this article, we dig deeper into what user needs analysis is and how you can get started with it. Analyze user behavior data collected to identify patterns and trends.

User Testing 73

User Testing Feedback Software Analytic Tools Research Software 73

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 89

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. Plus, it also helps gain valuable insights on how to enhance the customer experience and improve user retention. Use data visualizations to easily identify trends. SMART goal setting frameworks.

Data Visualization 85

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 85

Userpilot

NOVEMBER 14, 2023

Omnichannel analytics enable teams to get a 360 view of user behavior at different touchpoints of the customer journey. In particular, it covers: What omnichannel analytics are Why it’s important to track How to implement your omnichannel analytics strategy Omnichannel analytics tools Let’s get right into it!

Analytic Tools 94

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 94

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Let’s get down to the nitty-gritty and learn how to perform user analysis. Customer analysis involves six steps: 1.

Customer Feedback 92

Customer Feedback Data Visualization User Testing Analytic Tools 92

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. Behavioral cohort analysis helps you identify patterns in user behavior that affect your KPIs.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. They provide key personal data (i.e.,

Data Visualization 86

Data Visualization Analytic Tools User Testing Customer Experience 86

The Product Coalition

OCTOBER 19, 2022

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Predicting the future gives businesses a competitive advantage.

Data Visualization 120

Data Visualization User Testing Healthcare Analytic Tools 120

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. Let’s dive in!

Product Research 85

Product Research User Testing Research Software Data Visualization 85

Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Put it all together in a shareable UX audit report.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Research Software 92

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing.

Feedback Software 92

Feedback Software Research Software Analytic Tools Product Research 92

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? TL;DR Root cause analysis (RCA) is a problem-solving process that focuses on identifying their underlying causes. Be specific, use data , not assumptions or speculations, and refrain from jumping to conclusions about possible causes. Let’s dive in, shall we?

Feedback Software 106

Feedback Software Analytic Tools Research Software User Testing 106

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Product teams are staffed with various skilled professionals. In a small startup, a product manager might oversee everything.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Usersnap

DECEMBER 10, 2023

However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. Price comparison tools often didn’t work. Data mismatches occurred, with some users receiving incorrect insurance information or pricing. Pick the best UAT tool for you ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 3, 2023

Data is power. Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software User Testing 69

Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. When various team members have data in front of them, they can have informed conversations about the reality that the data represents. When good data gets into the hands of great people, companies can realize amazing business outcomes.

Data Visualization 105

Data Visualization Reporting Tools Product Research Customer Feedback 105

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? Read on to learn how to collect and analyze valuable insights, almost on autopilot.

Data Visualization 93

Data Visualization Customer Feedback User Testing Feedback Software 93

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. This results in inefficiencies, data disarray, and security risks.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Reporting Tools 93

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS. Why should you do market research?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job.

Analytic Tools 82

Analytic Tools Feedback Software Framework Onboarding KPIs 82

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

APRIL 16, 2024

There are five steps to creating an effective product experience strategy: Collect data by tracking user behavior, sending surveys , watching over key metrics, and interviewing power users for insights. Use analytics to monitor feature usage, spot behavior patterns , and identify what contributes to customer success. Take notes.

Data Visualization 88

Data Visualization User Testing Customer Experience Analytic Tools 88

Userpilot

MARCH 19, 2024

Analyze the collected data and prioritize changes. Offer self-service support with a resource center to remove friction. Understand how users interact with your product by mapping user journeys Product or user journey maps can provide insights into how users feel when interacting with a product. Refine your product copy with AI.

Customer Experience 92

Customer Experience User Testing Research Software Feedback Software 92

Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. The Product Impact Framework felt like a natural progression from features to outcome.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

The Product Coalition

DECEMBER 29, 2021

Image by ar130405 from Pixabay Test management tools are utilized to save information on the ways testing is done, plan testing activities and tell the status of the quality assurance activities. The tools have various approaches to testing and therefore, they have various sets of features.

Data Visualization 128

Data Visualization Reporting Tools User Testing Startups 128

Userpilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Best practices to create a good user flow Add visual aids to your user flow charts. Interested in combining user flows with in-app analytics to understand users better? Customer support user flow.

Data Visualization 96

Data Visualization Customer Feedback Analytic Tools User Testing 96