The Product Coalition

FEBRUARY 3, 2022

How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan For example, all the people in the UK wanting to get into Tech. It’s better to differentiate 1–3 different personas than one based on “average”. The Lean Product Playbook Summary?—?How And how to achieve it?

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User Testing Product Research Product Marketing Customer Experience 136

Userpilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Mind the Product

OCTOBER 24, 2019

Product managers can make better decisions if they’ve built transparency and trust with their team. Strategic decisions provide direction and focus for your product, guide product development action, and ensure alignment within your product ecosystem. You may also reduce trust in your team. A culture of trust develops.

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Weak Development Team Customer Experience Workshop User Testing 86

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 80

Feedback Software Product Research Research Software Weak Development Team 80

Userpilot

APRIL 21, 2023

What is product analysis and what are its benefits? We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. The first stage of an ideation technique involves gathering ideas from different sources such as feature usage trends, feature requests , customer reviews, user behavior, and competitor analysis.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Gainsight

JULY 16, 2019

There’s a lot of content out there on the internet so take advantage of them and read the reviews , check out the case studies , and schedule the demos. Be sure to thoroughly read reviews and get a feel for the length your chosen solution will go to help get you to success. Funnel analysis. User behavioral analytics. The result?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever. The dangers of feature-based differentiation The problem with some features is that they can be cloned. They’re addictive. And stimulating.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. The CEO wanted a competitive analysis. It didn’t mean that there was no competition (which is usually a very bad sign), but that the traditional search engines weren’t it.

Technical Review 116

Technical Review Weak Development Team User Testing Systems Review 116

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

UX Planet

FEBRUARY 26, 2024

This analysis examines 186 comments in order to try to understand the psychological and practical reasons behind this discontent, uncovering concerns about unrealistic time expectations, lack of respect for expertise, limited skill assessment and ethical considerations surrounding unpaid work. Even at a contractual level, the context varies.

User Testing 85

User Testing Research Software Data Visualization Feedback Software 85

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. So let’s delve into the details!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

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Weak Development Team Reporting Tools Research Software Feedback Software 129

Userpilot

MARCH 31, 2023

A product evaluation survey is a research tool used by product teams to gauge how users feel about product performance at various touchpoints. They boost customer engagement with the product and its development. Your users may even give up altogether if it’s really bad. What is a product evaluation survey?

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. On the one hand you have the tech giants like Google and Facebook.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. TL;DR Collecting customer feedback is an important task for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You need a customer feedback tool to create and customize different forms of micro surveys , s egment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. You need a customer feedback tool to create and customize different forms of micro surveys , s egment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. You need a customer feedback tool to create and customize different forms of micro surveys , s egment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many different customer feedback tools on review sites, it’s a bit tricky to really choose one. TL;DR Collecting customer feedback is an important task for any product team. Product adoption tools with in-built survey functionality are common choices for collecting user feedback for SaaS product teams.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Andrew Chen

SEPTEMBER 4, 2018

Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Most of the best businesses in the internet age of technology haven’t spent a ton on paid acquisition. Andrew: The way that we’ll often analyze this is looking at cohort analysis. Organic, paid marketing, and LTV/CAC.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

PMLesson's Ace the PM Interview

MARCH 29, 2022

This way, it can be easily spotted and differentiated from the rest. Remember that great data science resumes are easily scannable by those reviewing them. I strive to grow a team of data professionals and help them achieve their potential. Your data scientist degree gives you a chance to show off your deeper technical skills.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

MAY 4, 2023

Unlike review sites that provide limited information, we’ve conducted a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. UserIQ is a platform primarily tailored for customer success teams but can also be utilized for product adoption purposes. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. You need a customer feedback tool to create and customize different forms of micro surveys , segment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using tools, you can automate feedback collection and analysis, as well as ensure relevant data is collected from the right users. Collecting customer feedback should be a standard procedure for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization. Cons of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 18, 2023

While review sites offer some insights, they often lack in-depth comparisons. To address this, we have crafted a comprehensive analysis of three leading tools: Chameleon, Spekit, and Userpilot. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You need a customer feedback tool to create and customize different forms of micro surveys , s egment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. You need a customer feedback tool to create and customize different forms of micro surveys , s egment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You need a customer feedback tool to create and customize different forms of micro surveys , segment customers by their responses, and conduct a user sentiment analysis. Conduct a user sentiment analysis to understand your customers better.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 5, 2023

Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52