Gainsight

JULY 25, 2023

Gainsight brings much of that technology together in a single digital customer success platform, including its latest acquisition of the customer education learning management system, NorthPass. Ovsyannikov explains that customer education is essential to a customer success motion. It has also helped create careers for some people.

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Userpilot

NOVEMBER 29, 2022

In this article, you’ll learn: How to conduct churn analysis. Customer churn analysis is the process when you investigate why customers are churning and what could make them stay to improve user retention. With customer churn analysis, you can detect product friction and drop-offs and improve customer retention.

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Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Amplitude compare when it comes to performing user analysis. Let’s dive in! Userpilot vs Amplitude: Which one fits your budget?

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Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

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Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Heap compare when it comes to performing user analysis. In-depth analysis on Heap. Let’s dive in! Analytics on Heap.

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Userpilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Appcues compare when it comes to performing user analysis. Let’s dive in! Userpilot vs Appcues: Which one fits your budget?

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Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Clarifying those differences will help you conduct your own funnel analysis and streamline users’ journey to conversion. What Is Funnel Analysis? B2B SaaS Funnel Analysis.

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Userpilot

OCTOBER 30, 2023

Looking for a good funnel analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for funnel analysis on review sites, but they don’t make the choice any easier. Get a Userpilot demo for funnel analysis and drive your product growth code-free.

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Userpilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Facilitating Online Education and Collaboration. What is Moodle?

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Userpilot

OCTOBER 30, 2023

Looking for a good user behavior analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for user behavior analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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Usersnap

MARCH 22, 2023

User feedback and its analysis play a vital role in shaping and improving digital products. In this blog post, we will explain why artificial intelligence can be a game changer when it comes to the analysis of customer feedback and how it can make the insights more actionable for you and your company.

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CardBoard

SEPTEMBER 14, 2023

Enter Monte Carlo analysis. So, let’s roll up our sleeves and dive into the nitty-gritty of Monte Carlo analysis. What is Monte Carlo Analysis? Alright, let’s get to know our new friend, Monte Carlo analysis. Monte Carlo analysis helps us deal with these uncertainties. Impossible, right?

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UserVoice

APRIL 10, 2018

Because your competitions’ actions can involved so many aspects of your company’s tactics and strategies, it can be difficult to figure out who should “own” competitive analysis. Either area should be fine, but competitive analysis definitely does not belong on the plate of your sales organization.

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Pragmatic Marketing

JANUARY 13, 2020

Some common examples of sales misalignment that we observe include: Not offering robust self-education resources. Today’s buyers want to educate themselves as much as possible before engaging directly with your sales team. Prospects like to self-educate, but they also want to see your product or solution in action.

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Pragmatic Marketing

JANUARY 13, 2020

Some common examples of sales misalignment that we observe include: Not offering robust self-education resources. Today’s buyers want to educate themselves as much as possible before engaging directly with your sales team. Prospects like to self-educate, but they also want to see your product or solution in action.

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Research Software User Testing B2B Software Review 91

Userpilot

MAY 20, 2024

Perform path analysis to understand the happy path. Provide continuous education through webinars, video tutorials, and interactive strategies. Understand the paths your users take Once you’ve collected enough data from your user, you can use path analysis to identify the happy path for each persona (i.e. User persona example.

Customer Experience 89

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Userpilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Identify friction points through analytics like a funnel or path analysis. Educate customers with resources in multiple formats like blogs, webinars , or videos.

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Userpilot

JUNE 9, 2022

Are you considering performing customer profitability analysis for your business? Customer profitability analysis explains how much money a particular customer generates for your business. Next, you need to perform a customer profitability analysis: 1. What Is Customer Profitability Analysis? Helps you minimize costs.

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Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Clarifying those differences will help you conduct your own funnel analysis and streamline users’ journey to conversion. What Is Funnel Analysis? B2B SaaS Funnel Analysis.

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The Product Coalition

OCTOBER 8, 2023

To provide accurate forecasts, you must ensure access to real-time market data, historical trends, and sentiment analysis feeds. Additionally, sentiment analysis tools can gauge market sentiment by analyzing social media, news articles, and forum discussions. Diverse and dependable data streams are essential for robust predictions.

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Userpilot

SEPTEMBER 19, 2023

This includes targeted re-engagement campaigns, personalized customer education, and more. Create more focused customer education content to increase customer lifetime value. Exploratory data analysis : This step aims to understand your data and discern the factors behind customer churn in your business.

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Userpilot

SEPTEMBER 18, 2020

. …but it also leads to efficiency gains every time a new user falls into your runner – which means you’re basically building a user adoption flywheel if you see onboarding as continuous education loop. You will need user analytics tools and do some cohort analysis to understand those, of course.

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Userpilot

MAY 27, 2024

Deliver ongoing training : Engage users with educational content like webinars and tutorials. For example, you can use a product management tool (like Userpilot) to perform path analysis and visualize how customers navigate through your product. Performing path analysis with Userpilot.

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Userpilot

AUGUST 23, 2023

TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools. Let’s dive in!

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The Product Coalition

AUGUST 4, 2023

If you dont have the self-discipline required for self-education (and many of us dont), please pay for your education — it will keep you accountable. In the area of AI, it is critical for everyone, but product managers have to stay ahead of the curve. Today I will write about gaining technical literacy (free courses only).

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Userpilot

MAY 29, 2024

technology, Nir Eyal is a leading expert who educates companies and individuals on the intersection of psychology, technology, and business. Nir Eyal pursued his education at Stanford Graduate School of Business and Emory University. Path analysis in Userpilot. Dubbed the “The Prophet of Habit-Forming Technology” by M.I.T

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Userpilot

APRIL 30, 2024

Another way to deliver more customer value is by educating them, for example, through product-led webinars. Provide educational content to guide users A consistent customer education strategy is essential for their success. Userpilot webinars educate customers to help them realize product value. Community forums.

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Mixpanel

DECEMBER 20, 2021

Cohort analysis is one of the best ways product analytics can help you both acquire and retain customers. What is cohort analysis? Cohort analysis is a method for tracking a group of users over time. Why is cohort analysis useful? Cohort analysis vs segmentation. Let’s find out how. app or SDK version).

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The Product Coalition

FEBRUARY 23, 2024

Master Frameworks: Be well-versed in various product management frameworks such as SWOT analysis, RICE prioritization, the Kano Model, and others. I also thank Product Coalition founder Jay Stansell , who has provided a collaborative product management education environment. I am not in favor of assigning home exercises.

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The Product Coalition

MAY 21, 2024

Product strategies need to include elements of advocacy and ecosystem development to educate potential customers about the problem. The PM could do so by balancing the team’s deep domain expertise with wider market understanding and competitive analysis. Often customers don’t even know they have a problem yet.

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Userpilot

MARCH 21, 2024

Demographic data includes characteristics such as age, gender, education, and job. User sentiment analysis uncovers the positive and negative emotions customers experience while using your product. Customer sentiment data analysis in Userpilot. It also collects valuable product improvement suggestions directly from the users.

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Userpilot

MAY 2, 2024

Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. Improve customer support quality with training materials To improve customer retention, invest in their education. In your customer education strategy, deliver content in various formats.

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The Product Coalition

JUNE 27, 2018

There’s one tool in particular that can provide you with a deeper understanding of user engagement: action cohort analysis. Action Cohort Analysis: What is it? Action cohort analysis can help you understand how users are actually interacting with your app and examine trends in behaviors over periods of time.

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Alchemer Mobile

JULY 13, 2021

Product experiences should help your team educate and nudge customers through every stage of their relationship with your brand, including onboarding, feature adoption, expansion and growth, product planning, and long-term retention—all while centering on a regular cadence of listening to and acting on customer feedback.

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Userpilot

NOVEMBER 29, 2023

Problem-solving skills, such as research and analysis. The average salary for a retention specialist varies based on location, education (for example, whether the candidate has a Bachelor’s degree), company, and professional experience. After the feedback analysis stage is complete, the next step is acting on the insights.

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