Userpilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. Why do you need Typeform alternatives?

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Userpilot

OCTOBER 31, 2023

We will also go over free and paid product analytics tools that can help facilitate the process. TL;DR User experience analytics, or digital experience analytics, is the process of collecting, analyzing, and interpreting customer data to gain insights into how they interact with your platform. across the customer journey.

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Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

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Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. A good adoption solution requires an engagement layer for in-app guidance.

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Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions. How does this sound?

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Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. UserGuiding is a cloud-based digital platform that provides onboarding solutions for teams.

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Userpilot

MARCH 7, 2023

Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. It offers three plans: Starter, Growth, and Enterprise, with a 14-day free trial.

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Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Analyzing customer service data to identify common issues and queries among new users.

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Userpilot

FEBRUARY 24, 2023

We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Appcues is a product adoption platform.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 11, 2022

Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? In today’s article, we’ll talk about what conversion analysis is, and its benefits. There are eight essential steps for conducting a conversion analysis correctly. What is a conversion analysis?

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Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Customer attrition takes place when customers leave your product or service. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. What is customer attrition analysis?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

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Userpilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. Customer churn in SaaS is the rate at which customers stop using a service within a set timeframe.

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Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Department of Product

JANUARY 17, 2023

Alternative Product Business Models The rise of the microsubscription and more as an alternatves to ad funded models The world, as always, is changing – and keeping on top of trends that matter to product teams is an essential part of succeeding in building winning products. Some roles prefer design clout but again this is optional.

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Reveal

OCTOBER 29, 2021

Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. Continue reading to find out what your #1 Chartio alternative is: Chartio Atlassian Acqusition. Chartio reported that 280,000 users have created 10.5

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Userpilot

JULY 31, 2023

We also have a quick look at Userpilot as a worthy Pendo alternative. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Paths, Funnels , Segmentation, and Retention analysis are some of the analytics features that Pendo is known for. How can software companies use Pendo?

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UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. The importance of UX research for enterprise customers and B2B companies cannot be overstated, particularly for mature SaaS providers and startups. What is UX Research in Design? Why Is UX Research Important?

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Data Visualization User Testing Research Software Product Research 73

Atlassian

FEBRUARY 9, 2022

That’s the thinking behind Atlassian IT’s service desk consolidation project. Why we built a new service desk. Service management easily tops the list of essential IT functions. Every so often, IT teams need to reevaluate their solution to make sure it’s still operating effectively for the organization and its employees.

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Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”  It’s easy to believe that a small piece of software that works today is done – that it will keep working into the far future. 

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Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

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eG Innovations

JULY 17, 2020

eG Enterprise Features in Focus Series. One of the hidden gems within eG Enterprise is the ability to perform remote actions and automated tasks using built-in functionality. Answering this question is not an easy task for many reasons: IT infrastructures today support a variety of applications and technologies.

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Birst BI

OCTOBER 30, 2018

A personal crystal ball that predicts your days ahead is what financial services firms everywhere want. Just as looking in the rear-view mirror on your career doesn’t significantly improve the quality of your retirement, simple historical analysis will not answer strategic questions such as those posed above.

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Userpilot

APRIL 25, 2024

It encompasses the gathering, analysis, and interpretation of data, which aids in identifying consumer demands, anticipating market trends, and staying ahead of the competition. This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start.

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Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs?

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Department of Product

NOVEMBER 16, 2023

Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. It is the company’s first earnings since going public and overall Instacart reported a loss of almost $2 billion. For more premium analysis check out the Department of Product paid substack. ?

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Gainsight

MAY 8, 2019

Evaluating software is tough. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. So with that in mind, I wanted to provide a take on Pendo alternatives. A critical but often-overlooked trait of software is: Was it originally built to do the thing I’m buying it for ?

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eG Innovations

OCTOBER 18, 2022

Container technology is handled in a similar vein in the IT world. A container is a lightweight unit of software that includes application code and all its dependencies such as binary code, libraries, and configuration files for easy deployment across different computing environments. Do You Need Containers?

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eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. It is best practice to monitor the availability of cloud services for yourself.

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Userpilot

MAY 12, 2024

Exploring alternatives to Hotjar? TL;DR Hotjar is a product experience insights platform for visualizing and mapping the ways users engage with your website through interactive heatmaps, session recording, feedback collection, behavioral analytics, and more. But don’t worry – we’re coming to help!

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Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth.

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Userpilot

MAY 11, 2024

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? Despite being an excellent product analytics tool with great features, Heap is not infallible. TL;DR Heap is a customer analytics platform for tracking and analyzing customer data and user interactions.

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Userpilot

MAY 9, 2024

While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. If you’re searching for Amplitude alternatives, this guide is for you! Let’s dive right in!

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Userpilot

MAY 20, 2024

Exploring alternatives to Kompassify? TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. It doesn’t have integrations with any analysis tool either, giving customer success managers a hard time deciding whether it’s effective or not. Let’s dive in!

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Userpilot

MAY 19, 2024

Exploring alternatives to GainsightPX? GainsightPX is one of the most prominent product experience platforms in the market. This could be quite pricey if you’re on a budget and it’d be best to opt for a platform that’s more affordable. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

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Userpilot

MAY 17, 2024

Exploring alternatives to Google Analytics? TL;DR Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. But don’t worry – we’re coming to help!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MAY 17, 2024

Exploring alternatives to Whatfix? TL;DR Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

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