Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. And we do that every day, in terms of providing great service.” Because trust is not something you easily get anymore, especially when it comes to service.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Mind the Product

NOVEMBER 21, 2019

Here, to help you, are five product management tricks and tools for every product leader. Thousands of product managers have used the value proposition canvas tool from Strategyzer to help them refine their thinking and focus on the value proposition for their product. You’ve generated interest in your software.

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Reporting Tools User Testing Research Software Product Research 140

Gainsight

APRIL 2, 2021

I spoke with Melissa Allen, Senior Manager of Customer Success Operations at Okta, to learn what brought her to this career and what makes her successful. . Okta provides identity protection and secure technology, utilizing their “Identity Cloud.” It is more than configuring software according to others’ requests.

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Department of Product

JANUARY 17, 2023

And whilst some roles in product require a background in software engineering, these are usually optional. But with ad-funded models increasingly looking like a risky strategic decision for some product verticals at least, consumers have shown more willingness to pay for digital products and services they feel are valuable enough to do so.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. Even among large enterprises with more than 10,000, fewer than half—45%—have implemented product ops. Examples might include: Business intelligence tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr.

Data Visualization 104

Data Visualization Product Research User Testing Research Software 104

ProductPlan

OCTOBER 6, 2022

Earlier in my career, this was nerve-wracking. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. ProductPlan is the product management platform that operationalizes product strategy and execution best practices and drives innovation, trust, and accountability.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

PMLesson's Ace the PM Interview

DECEMBER 4, 2018

Emma Yee is a current Senior Data Product Manager at GoodRx , after starting her career as an analyst for five years. I had been an analyst for five years and was looking for the next step in my career. The requisition didn’t mention reporting and I wouldn’t have applied otherwise. How did you break into product management?

Data Visualization 56

Data Visualization Research Software Reporting Tools Product Management 56

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

The Product HQ

APRIL 20, 2024

This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. They then transition into product management mid-career. Looking to become a B2B Product Manager?

B2B 52

B2B User Testing Research Software Analytic Tools 52

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Intercom, Inc.

FEBRUARY 4, 2021

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. I always loved software and developing software. And we have a bunch of technologies.

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Reporting Tools Transportation Travel Data Visualization 183

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Wins for enterprise customers. No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Mironov Consulting

SEPTEMBER 14, 2020

They come from professional services groups — which is all bespoke contracts and project management. Or non-software companies — where IT is squeezed as a cost center instead being the company’s main profit center. I think writing software would be fun” isn’t a strong selling point. How many/how long?”

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Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. You’ll reduce the chance of misunderstanding and increase your freedom to operate if everyone is aligned on the problems to be solved and the principles your solution must reflect.

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User Testing Data Visualization Customer Experience Customer Feedback 184

Birst BI

JANUARY 29, 2019

Operationalizing BI and analytics – that is, putting the power of data in the hands of everyone across the enterprise, not just analysts and data scientists – has always been the mantra for Birst co-founder Brad Peters. When you founded Birst, you had a vision for what BI could be. Trusting machines back then was crazy.

Data Visualization 78

Data Visualization Analytic Tools Artificial Inteligence Reporting Tools 78

Mixpanel

MARCH 7, 2021

Another report by ProductPlan independently confirms women account for just 37% of product manager roles. Describe the path to your current position and the role mentorship has had in your career growth. “I started out in financial services which took me to data and CRM in marketing. It wasn’t sexy.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Birst BI

SEPTEMBER 17, 2019

Data visualization tools, desktop data discovery tools, and visual analytics are examples of traditional self-service BI tools that business analysts embrace because they provide a user-friendly way of quickly turning data into insights. Others started out as self-service data visualization tools and remain ungoverned.

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Data Visualization Government Reporting Tools Analytic Tools 45

Department of Product

AUGUST 22, 2022

A health check as a diagnostic tool Product strategy isn’t simply about clear decision making; before you can even begin to make any decisions about the direction of your product, you need to spend some time in diagnostic mode where you try to build a big picture snapshot of the health of your product.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

The Product Coalition

JANUARY 25, 2019

The Key Skill For Success In Product Management SUCCESS TAKES TIME Product Management career entry and long-term success can be challenging. Careers are long and can be filled with ups and downs. However these overnight hero stories can hide the long path that many of the rest of us take to build successful and fulfilling careers.

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Weak Development Team Product Management Product Manager User Testing 60

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. So, I run a software company based in New York City. Isa Watson, Founder & CEO, Squad. Transcript.

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Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Birst BI

MAY 14, 2019

This is why it is all too common for an organization to utilize at least two different Business Intelligence (BI) tools to support these different analytic needs. Dresner Advisory Service’s 2018 Wisdom of Crowds® Business Intelligence Market Study. Register for the Birst 7 online product launch event, scheduled for June 5.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

Userpilot

JULY 18, 2023

How to start your PM career. AI product managers specialize in developing and implementing AI-powered solutions. Finding your first gig may be easier in startups than in enterprise organizations. Instead, they focus on developing unique solutions that address customer needs and pain points in innovative ways.

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Data Visualization Product Research User Testing Onboarding KPIs 81