eG Innovations

APRIL 4, 2023

Our latest release, eG Enterprise v7.2 A large number of our Citrix customers rely on this popular tool to actively test and benchmark the speed and success of logons repeatedly even when no real users are accessing systems. eG Innovations has been offering a Free Logon Simulation service to the community for several years.

Enterprise 52

Enterprise Reporting Tools Data Visualization Customer Experience 52

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. A reporting or analytics tool. Why is Moodle Monitoring Important?

Reporting Tools 52

Reporting Tools Data Visualization Education Analytic Tools 52

eG Innovations

AUGUST 9, 2021

A guest blog from Chris Booth , Solution Architect at eG Innovations’ partner KedronUK covering how they use eG Enterprise’s SAP monitoring capabilities. Monitoring the performance and availability of SAP is therefore the key. Proactive monitoring may allow minor issues to be resolved before they become major issues.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools User Testing 52

eG Innovations

DECEMBER 26, 2022

Introduction to JMX The Java Management Extensions (JMX) framework is a Java technology that includes tools for managing and monitoring applications, system objects, and service-oriented networks. What is JMX and How does JMX Monitoring Work? How does JMX help with Java Application Monitoring?

Reporting Tools 52

Reporting Tools Technical Review Transportation Enterprise 52

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

eG Innovations

MARCH 31, 2022

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. The eG Enterprise REST API.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

eG Innovations

DECEMBER 7, 2022

SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration. SNMP is still the most common way of monitoring network devices even today. SNMP is useful for monitoring other infrastructure tiers as well.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. Citrix Monitoring Masterclass. How to monitor Citrix sessions, HDX / EDT, servers, storage and so on. How to monitor Citrix Cloud. …… and lots more. Best practices for Citrix Logon Simulation.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

MARCH 15, 2022

In this blog post, I follow on from my previous blog on AWS CloudWatch Part 1 of 2 to explore how you can go beyond basic agentless CloudWatch monitoring by deploying the CloudWatch agent and some of the key information and planning you need to do this. You need to: Which qualifying metrics to monitor.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. Looking for a Better Alternative for Self Service Support?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

eG Innovations

MARCH 1, 2022

When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The Challenge of Help Desk Teams: Lack of Tools and Visibility.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

eG Innovations

MARCH 28, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) monitoring and observability platform including enhanced support for IGEL , Citrix , Microsoft AVD , Amazon WorkSpaces , VMware and all your favorite EUC and digital workspace products.

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

eG Innovations

NOVEMBER 9, 2022

Using Azure as the umbrella we see new Microsoft services arise each year. Last year the Windows 365 service was born with a Cloud PC service offering both Business and Enterprise subscriptions. Windows 365 is available in two editions: Windows 365 Business and Windows 365 Enterprise. Why Monitor Cloud PCs?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

eG Innovations

JUNE 21, 2022

To support this initiative, we offer flexible licensing options that meet the needs of clients regardless of the solution they choose to employ. However, poor ISV (Independent Software Vendors) licensing options are often a blocker to adopting circularity. Circular IT and Zero Waste Strategies are vital goals for eG Innovations.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Strategy 52

eG Innovations

MARCH 19, 2021

One of the most popular technologies for digital workspaces is VMware Horizon. VMware Horizon (formerly called VMware View) is a leading technology for secure delivery of virtual desktop and applications across private, public, and hybrid cloud environments. What is VMware Horizon? The VMware Horizon Architecture.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Customer Experience 98

eG Innovations

JANUARY 8, 2021

Monitoring is Not a Focus of Java Developers. Software developers are often only concerned about the functionality of their applications. Challenges with Monitoring Java Applications. Calls to external services : Java applications may involve HTTP/web services calls to external services.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

eG Innovations

OCTOBER 18, 2022

Container technology is handled in a similar vein in the IT world. A container is a lightweight unit of software that includes application code and all its dependencies such as binary code, libraries, and configuration files for easy deployment across different computing environments. Do You Need Containers?

Reporting Tools 52

Reporting Tools Data Visualization Transportation Engineering 52

eG Innovations

OCTOBER 27, 2022

For several decades, IT monitoring has been deployed in different forms. The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

eG Innovations

AUGUST 23, 2022

Azure Advisor is a free service and can be accessed via the GUI on the Azure portal where recommendations are collated and can be manually examined. Leveraging Azure Advisor to reduce costs is a common strategy for users deploying services such as Azure Virtual Desktop (AVD) on Azure at scale.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

eG Innovations

JANUARY 25, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) monitoring and observability platform including enhanced support for IGEL , Citrix , Microsoft AVD , Amazon WorkSpaces , VMware and all your favorite EUC and digital workspace products.

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

eG Innovations

APRIL 14, 2022

Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). Once you understand the differences between the two services the choice is usually clear from the use case. and Amazon WorkSpaces?

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

eG Innovations

APRIL 11, 2023

The Key Role of Alerting for Monitoring and Observability Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

eG Innovations

NOVEMBER 23, 2022

Today’s article is about keeping your options open within the context of recent economic and technological trends. Whilst there is a continual push towards migration to the cloud, there is and has always been a steady (smaller) reverse flow of migration back to on-premises solutions, often called cloud repatriation.

Reporting Tools 64

Reporting Tools Data Visualization Technical Review White Paper 64

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. It is best practice to monitor the availability of cloud services for yourself.

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

eG Innovations

AUGUST 3, 2021

Investigating issues in the supporting infrastructure (network, AD, virtualization, etc.). Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

OCTOBER 11, 2022

A legacy way to deploy applications and desktops on Azure was often to put some Server 2022 VMs (Virtual Machines) in Azure running the standard RDS (Remote Desktop Services) roles – session hosts, brokers, gateway etc. What is a Connection Broker?

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

JULY 17, 2020

eG Enterprise Features in Focus Series. One of the hidden gems within eG Enterprise is the ability to perform remote actions and automated tasks using built-in functionality. Answering this question is not an easy task for many reasons: IT infrastructures today support a variety of applications and technologies.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Embedded Analytics 52

eG Innovations

FEBRUARY 2, 2022

This blog post is part 2 of our Monitoring Microsoft Azure Active Directory series. It is designed to operate in a cloud infrastructure using REST APIs to pass data from one application and system to the other. The importance of monitoring users created in Azure Active Directory. Synced identities.

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

eG Innovations

JANUARY 20, 2022

Thomas Stringer has a couple of great blog posts on how to understand your Azure monitoring costs and also on how to reduce your costs, see Azure Monitor Log Analytics too Expensive? In the past I’ve blogged on How to calculate the Azure Monitor and Log Analytics costs associated with AVD (not an easy task!). Log less data.

Analytic Tools 80

Analytic Tools Data Visualization Reporting Tools Enterprise 80

eG Innovations

JULY 26, 2022

Introduction: Real user monitoring is mission-critical. The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. As an example, TIBCO ® Data Virtualization is pre-integrated with TIBCO’s flagship BI tool, Spotfire ® , but it also works well with Tableau and Microsoft Power BI.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52