Userpilot
AUGUST 23, 2023
This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Let’s dive in! What is a product analyst?
eG Innovations
JULY 2, 2021
John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution?
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Gainsight
AUGUST 5, 2022
The second part is knowing your customer, their problems, and the solutions to those problems. Building relationships with your customers Being empathetic is the most critical tool in your CSM toolbox. But because you have so many great tools from your time as a CSM, you don’t have to abandon them. Sales: That’s right, Sales!
eG Innovations
AUGUST 11, 2022
Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.
Usersnap
JUNE 15, 2023
Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. Talking with your customer service representatives or listen to customer calls to identify the challenges your existing customers face.
Mixpanel
MAY 26, 2020
For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.
Department of Product
MARCH 28, 2022
Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter.
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