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UX Moments: Sell me this pen

UX Planet

By talking to real users, we discover their motivations, pain points, frustrations, and hidden needs. Competitive Analysis: What are competitors doing? Internal System Optimization: Designers can improve the internal systems used by employees (e.g., What works for them? What doesn’t?

UX 98
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The key customer experience metrics to gauge CX success 

Alchemer Mobile

The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

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Measuring Design System

UX Planet

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

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Systems Thinking and its Relevance to Strategic Planning in UX Research

UX Planet

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

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Product Redesign Proposal: Structure & Tips

UX Planet

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. To answer this question, you need to provide an in-depth analysis of the current state of design. Pain points introduce friction in user experience and reduce the comfort of interaction.

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Best Practices for Usable and Efficient Data table in Applications

UX Planet

It requires a thoughtful approach to user experience (UX), usability principles, and visual design to ensure clarity, accessibility, and functionality. In this article, well delve into the best practices for designing tables that convey information and enhance the overall user experience.