Remove Analytic Tools Remove Dashboard Remove KPI Remove Reference
article thumbnail

Customer Feedback Surveys: Types, Questions, and Templates

Userpilot

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. Determine your platform’s ease of use. To collect user feedback by building in-app surveys and keep track of your analytics in the same place, try Userpilot. Net Promoter Score (NPS). Get a demo.

article thumbnail

Customer Experience KPIs: How To Measure, Improve, and Optimize CX in SaaS?

Userpilot

Are you wondering what customer experience KPIs and metrics you should track? Choosing the right KPIs can make all the difference when it comes to retaining your customers in the SaaS business. There are lots of tools in the market to measure and improve your customer experience. What are customer experience KPIs?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Behavioral Analytics 101: Calculating Your Product Stickiness

Indicative

Welcome to Indicative’s Behavioral Analytics 101 blog series! Master Dashboard tips and tricks. For your reference, we also created a series of bookmarks that correspond with each of the blog posts goals. You can find them in Indicative, in the left navigation under Bookmarks, in the Behavioral Analytics 101 folder. .

article thumbnail

Behavioral Analytics 101: Identifying Points of Friction

Indicative

This is the second installment of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative! Master Dashboard tips and tricks. For your reference, we also created a series of bookmarks that correspond with each of the blog posts goals. Today’s Goal.

article thumbnail

14 Best User Tracking Tools For SaaS in 2024

Userpilot

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. Analytics features.

article thumbnail

How Monday.com Launched a Tiny Feature That Increased Visits 40%

Gainsight

Today, in our quest to retire every video game reference possible as we explain our retro gaming-themed user summit, Pulse for Product, we have a special treat. They wanted to get an alert on a certain day so they could know to go back into the platform and take an action. Finding Your North Star Metric. Finding Your WAPP.

article thumbnail

Decoding Customer Satisfaction Analytics: Your 6-Step Guide

Userpilot

Customer satisfaction analytics are key to understanding what makes your customers happy and building a product that retains users. In this guide, we’ll go over how you can use product analytics to conduct a customer satisfaction analysis in 6 steps, as well as provide tools and tips to do so.