The Product Guy

JANUARY 17, 2025

For instance, a general example of successful experimentation could involve testing a new onboarding flow for a SaaS product. Reframing Conversations: Position experiments as a way to test ideas and validate assumptions, rather than as costly endeavors. Creativity: Bringing unique ideas and solutions to the table.

Data Visualization 195

Data Visualization Customer Feedback Feedback Software Analytic Tools 195

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 17, 2025

Tracking user behavior analytics in mobile apps is a whole different challenge compared to the web. Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. You need clear goals, the right events, and analytics tools that fit your app’s journey.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Alchemer Mobile

AUGUST 24, 2021

Even if you are an experienced marketer, it is important to note that app marketing is a totally different ball game, complete with different players and rules. mobile app marketing is a must. And the CPLU metric looks at the cost of acquiring an active user (defined here as anyone who launches your app at least three times).

Analytic Tools 290

Analytic Tools Feedback Software Marketing Strategy 290

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. You could take a course on how to play guitar, paint with watercolors, create a website, or build your own mobile app – all in one place.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy? How do you go about it?

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

Generative AI 331

Generative AI Product Research Feedback Software Analytic Tools 331

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. That’s why spreadsheets have a top position on our list. other than the objectives ?—?neither

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

UX Planet

MAY 27, 2025

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. But it doesn’t have to be that way.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

OCTOBER 19, 2024

With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release. Who should write release notes?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Userpilot

APRIL 21, 2024

Are you using in-app customer support to resolve your users’ issues faster and streamline the support process? By integrating customer support directly into your software app or website, you can: Boost user retention. Allow video tutorials to run in-app instead of sending users to third-party platforms.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. …and tailored in-app tutorials to introduce core features. Asana’s in-app onboarding flow. This assistant pops up when needed to guide new users through the app in a fun manner.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

APRIL 17, 2025

With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. With several users preferring mobile apps for their convenience, these surveys can reach a larger number of users than other survey types.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Starts at Silver’s $199/month.)

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

MARCH 1, 2022

This is where customer feedback for sales comes into play. Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. CES (Customer Effort Score) surveys In-person interviews Customer reviews Usability testing In-app usage analytics … But we’re getting ahead of ourselves.

Feedback Software 158

Feedback Software Customer Feedback User Testing Data Visualization 158

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Want to get started with funnel analytics?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Use it to streamline the creation of emails, website copy, and app microcopy. Let’s get to it!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

APRIL 16, 2025

This statistic buttresses the importance of personalization during app conversion optimization. First, though, let's explore what app conversion is and how you can determine a good conversion rate for your mobile app. What is an app conversion? What is a good conversion rate for an app?

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Put simply, app downloads are great but insufficient.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Read the article to know what it is?

Reporting Tools 158

Reporting Tools Software Development Software Developers Feedback Software 158

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Amplitude offers deep user interaction insights and advanced analytics to enhance customer engagement. Read on to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

UX Planet

MAY 25, 2025

In the bustling world of eCommerce, UX design isnt just a buzzword; its a strategic tool that can make or break your businesss success. Its not just about getting users to the end of the funnelits about guiding them smoothly and efficiently, ensuring that they not only reach the finish line but do so with a positive impression of yourbrand.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Userpilot

APRIL 24, 2025

Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. A product leader with 7+ years of experience in product management or a related field who has successfully built and scaled complex systems at a global level. Who would be the best fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Best funnel analysis tools to try Userpilot – Best funnel analysis tool for tracking user behavior.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105