Userpilot

FEBRUARY 13, 2024

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. You can use your findings and improve your in-app marketing with Userpilot.

Webinar 94

Webinar Data Visualization Analytic Tools Feedback Software 94

Userpilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Deliver ongoing training : Engage users with educational content like webinars and tutorials. Act on customer feedback : Use in-app surveys to segment and address dissatisfied users.

Feedback Software 90

Feedback Software Analytic Tools User Testing Customer Feedback 90

Userpilot

MAY 26, 2022

Why is it important for SaaS companies? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers.

Feedback Software 88

Feedback Software Analytic Tools Research Software Education 88

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 83

Feedback Software Analytic Tools Data Visualization Product Research 83

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 91

Research Software Feedback Software Analytic Tools User Testing 91

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. Book a demo now.

Analytic Tools 84

Analytic Tools Feedback Software Customer Experience User Testing 84

Revulytics

DECEMBER 12, 2019

It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too. What is driving this interest in product usage and data analytics? Companies of all types are leveraging usage-based monetization models to some degree.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

Feedback Software 78

Feedback Software Analytic Tools Product Research User Friction 78

Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Software Review 87

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? Market Development involves selling existing products to new markets. Growth loops leverage product virality, encouraging existing users to promote the product and attract new customers. To see how Userpilot helps SaaS companies grow, book the demo!

Feedback Software 90

Feedback Software Analytic Tools Research Software Data Visualization 90

Split

MAY 9, 2024

Successful planning intertwines strategy, communication, and the use of tools. It supports continuous improvement, a cornerstone of successful software development. Gathering feedback from these early versions can provide critical insights to shape the final product.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Analytic Tools User Testing 59

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback. Do you have the right tools to capture that voice?

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. Hence, encouraging frequent use of your product.

Document 80

Document Analytic Tools Feedback Software User Testing 80

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

NOVEMBER 18, 2021

Rather than re-inventing the wheel, it's useful to look at how other SaaS companies set up their user onboarding. To discover your own Aha Moment for your SaaS, consider your primary value proposition, compare the in-app behavior of power users against churned ones , and don't forget to keep testing and iterating on your hypotheses.

Analytic Tools 89

Analytic Tools Research Software Feedback Software User Testing 89

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. As such, product gaps are opportunities for SaaS products to improve and grow.

User Testing 87

User Testing Data Visualization Feedback Software Research Software 87

Userpilot

NOVEMBER 30, 2022

Another option is gathering feedback directly: launch UX , NPS, or other surveys at relevant stages in the journey to gather direct insight from your customers. You’ll need a tool to help you translate all this into reality. Key benefits of delivering personalized customer experiences in SaaS.

Data Visualization 89

Data Visualization Customer Experience Feedback Software Analytic Tools 89

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Help customers gain full value from your product. This article considers all you need to know about retention marketing.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Experience 84

Userpilot

SEPTEMBER 12, 2022

Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Referral stage: Customers review your product and recommend it through word-of-mouth. You can use these tools to track customer touchpoints in the app. In short — AARRR.

Analytic Tools 90

Analytic Tools Feedback Software User Testing Customer Experience 90

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. Let’s get started!

Analytic Tools 86

Analytic Tools Onboarding KPIs Research Software Feedback Software 86

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 89

Analytic Tools Data Visualization Research Software Feedback Software 89

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them.

Analytic Tools 80

Analytic Tools Data Visualization Research Software Onboarding KPIs 80

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? So what does being product-led mean in action?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

MAY 3, 2022

Do you wonder why users are not engaging well with your app? You’re probably making some of the common product engagement mistakes that PMs make. This article goes over the most common mistakes when it comes to driving product engagement and provides ways to avoid them. Always collect feedback and improve.

Feedback Software 79

Feedback Software Analytic Tools Customer Feedback Data Visualization 79

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.

Analytic Tools 82

Analytic Tools Feedback Software Onboarding KPIs Software Review 82

Userpilot

JANUARY 15, 2024

Its principles include value, usability, adaptability, and desirability UI design focuses on the visual and interactive elements of an app or website, emphasizing intuitive and aesthetic interfaces. These roles include UX Designer, Researcher, Tester, Motion Designer, Product Designer, UX Engineer, and Product Manager.

Research Software 78

Research Software User Testing Feedback Software UX 78

Gainsight

MAY 27, 2020

As we searched for ways to respond to our event attendees in real-time, help them discover events as they unfolded, and gather their feedback, we realized Gainsight PX could help us create these experiences. You may know Gainsight PX as our Product Experience Platform. PX allowed us to capture more Pulse data than ever before.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 10, 2022

To improve adoption, use walkthroughs to improve feature discovery , send in-app feature announcements , arrange webinars to guide customers, use secondary onboarding to unlock advanced features, and collect user feedback and act on it. Userpilot and Appcues are the top two feature adoption software. Breadth of adoption.

Onboarding KPIs 74

Onboarding KPIs Feedback Software Analytic Tools Research Software 74

ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

Revulytics

JUNE 27, 2017

As we seek ways to get our users’ attention outside of traditional outreach channels like email, technology like push notifications is becoming more popular. Let’s take a look at how we can leverage in-app messaging to boost user engagement and design and deliver software that provides business value for your users.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Messaging 70

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Userpilot

JUNE 25, 2021

The five stages of the Product Adoption Curve. The implications of the Product Adoption Curve for Product Management. The implications of the Product Adoption Curve for Product Marketing. How to improve product adoption for your SaaS at each stage of the Product Adoption Curve.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. I promise we’ll get to the awesome customer onboarding tools soon. There’s one thing, however, that will categorically kill any SaaS product, and that’s churn.

Analytic Tools 66

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 66

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. By Usersnap. By Steve Jobs.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Companies had to rethink product development to embrace Agile and DevOps. That means fewer layers between a CEO and their customers, their team members, and their product. Business has changed. CEOs need to change too.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. What is Product Activation? How do I calculate Product Activation Rate?

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Customer Experience 75