Userpilot

FEBRUARY 13, 2024

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. You can use your findings and improve your in-app marketing with Userpilot.

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Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. What is rollout in software development?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Alchemer Mobile

NOVEMBER 23, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur.

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Technical Review Feedback Software Product Management Product Manager 245

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

Feedback Software 103

Feedback Software Analytic Tools Product Research User Friction 103

Userpilot

MAY 26, 2022

Why is it important for SaaS companies? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers.

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Alchemer Mobile

NOVEMBER 11, 2021

Get your cup of coffee ready and watch our product management panel discussion in the comfort of your own office or home. You will be hearing from product professionals from leading brands like Disney, Redfin, and T-Mobile. What did your path to product management look like? What tools or methodologies do you use?

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Webinar Feedback Software User Testing Customer Feedback 246

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Alchemer Mobile

MARCH 11, 2021

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. What kind of feedback do I want?

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Alchemer Mobile

OCTOBER 21, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Kendrick Wang, product manager at Mailchimp.

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User Testing Data Visualization Product Management Product Manager 246

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. Hence, encouraging frequent use of your product.

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Document Analytic Tools Feedback Software User Testing 98

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? How do you develop and implement a SaaS localization strategy? If you’re looking for help with localizing your in-app experiences, get in touch with Userpilot for a Demo!

Research Software 98

Research Software Feedback Software User Testing Product Research 98

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Mathew Cropper – Senior Product Manager.

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User Testing Customer Feedback Feedback Software Research Software 212

Userpilot

JANUARY 14, 2023

Announcing new features and product updates to let your users know what changed (if any) and guide them to use the new features. Creating webinars and offering live training demos to help users tackle specific problems or use cases. Successful customer education program examples in SaaS. Userpilot’s Product Adoption school.

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Customer Experience Feedback Software Education Customer Feedback 98

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

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Feedback Software User Testing Data Visualization Product Research 179

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? Market Development involves selling existing products to new markets. Growth loops leverage product virality, encouraging existing users to promote the product and attract new customers. To see how Userpilot helps SaaS companies grow, book the demo!

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar.

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Feedback Software Research Software User Testing Customer Experience 147

Split

MAY 9, 2024

Successful planning intertwines strategy, communication, and the use of tools. It supports continuous improvement, a cornerstone of successful software development. Gathering feedback from these early versions can provide critical insights to shape the final product.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Analytic Tools User Testing 59

Userpilot

JANUARY 17, 2023

Which involves the implementation of your product through in-app onboarding and self-service support. When the customer starts getting results from your product and getting hyped through gamification. Value realization is when a customer experiences and recognizes the value of your product or service. Realization.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Alchemer Mobile

JANUARY 12, 2021

Mobile loyalty programs work because they: Retain and engage customers better: Gamification through points and achievements keeps people coming back to the app time and time again. How do we plan to gather feedback from our loyalty members? The steps to launch a loyalty program are very similar to the steps to launch an app.

Feedback Software 147

Feedback Software Data Visualization User Testing Reporting Tools 147

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. As such, product gaps are opportunities for SaaS products to improve and grow.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Ian Hassard, senior manager of product management at Auth0.

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback. Do you have the right tools to capture that voice?

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Usersnap

MARCH 29, 2023

Qualitative feedback is essential when you’re building and maintaining an app that 1000s of users rely on. Today, we’ll look into the challenges that Hunter Engineering encountered when relaunching an internal CRM and how their solution impacted the teams involved, including development, marketing & sales.

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Feedback Software Reporting Tools User Testing Customer Feedback 52

Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Help customers gain full value from your product. This article considers all you need to know about retention marketing.

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Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

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Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

NOVEMBER 18, 2021

Rather than re-inventing the wheel, it's useful to look at how other SaaS companies set up their user onboarding. To discover your own Aha Moment for your SaaS, consider your primary value proposition, compare the in-app behavior of power users against churned ones , and don't forget to keep testing and iterating on your hypotheses.

Analytic Tools 98

Analytic Tools Research Software Feedback Software User Testing 98

Userpilot

NOVEMBER 30, 2022

Another option is gathering feedback directly: launch UX , NPS, or other surveys at relevant stages in the journey to gather direct insight from your customers. You’ll need a tool to help you translate all this into reality. Key benefits of delivering personalized customer experiences in SaaS.

Data Visualization 98

Data Visualization Customer Experience Feedback Software Analytic Tools 98

Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base. Seasonal advantages.

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Feedback Software Research Software Product launches User Testing 98

Revulytics

DECEMBER 12, 2019

It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too. The “SaaSification of software” is also leading on-premise software vendors to leverage software usage analytics to drive decisions.

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Analytic Tools Data Visualization Feedback Software Research Software 70

Alchemer Mobile

FEBRUARY 20, 2020

After one bad experience, it’s easier for most customers to leave silently rather than providing feedback when they aren’t asked for it. At the end of the day, many customers feel that providing feedback is simply too time-consuming, too annoying, and too much of a hassle. How to Improve Your App Now. We know it’s urgent.

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Feedback Software Research Software User Testing Systems Review 147

Alchemer Mobile

JANUARY 4, 2022

Here are some of the top highlights from this past year: We analyzed hundreds of millions of pieces of mobile customer feedback data across iOS and Android apps in our 2021 Mobile Engagement Benchmark Report , helping brands understand how they stack up to their competitors. 18 Product Management Challenges and How to Overcome Them.

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Magazine User Testing Feedback Software Webinar 245

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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