Usersnap

OCTOBER 6, 2021

User behavior analytics are part of the puzzle for a SaaS company’s success. User behavior analytics in SaaS: why bother anyway? Your SaaS product, however, often works very differently. This is where understanding user behavior through analytics comes into the picture.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. By recording the user’s job title or priorities for using your app (which can be done during the Sign Up Flow or via the Welcome Screen ), you can Segment users to provide more relevant onboarding for their needs.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. As many as 69% reported being responsible for organizing customer interviews?—?an

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Below is how I apply the above keys to unlock product team and analytics team collaboration at large companies. In product analytics, product usage data is captured and analyzed as events. The same concept works in reverse.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Below is how I apply the above keys to unlock product team and analytics team collaboration at large companies. In product analytics, product usage data is captured and analyzed as events. The same concept works in reverse.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Below is how I apply the above keys to unlock product team and analytics team collaboration at large companies. In product analytics, product usage data is captured and analyzed as events. The same concept works in reverse.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

A product operations dashboard is not a report. It is an interactive “real-time” monitoring of key KPIs that not only gives you up to the minute access to critical data but also allows you to slice the data to find answers to questions in real-time. For Facebook/social apps this is >50%).

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Userpilot

DECEMBER 5, 2023

Customer satisfaction analytics are key to understanding what makes your customers happy and building a product that retains users. In this guide, we’ll go over how you can use product analytics to conduct a customer satisfaction analysis in 6 steps, as well as provide tools and tips to do so.

Data Visualization 97

Data Visualization Customer Satisfaction Analytic Tools User Testing 97

Amplitude

MARCH 21, 2019

In my 10 years working on analytics teams and now on a product team, I’ve been able to understand and illuminate the differences between these phrases in order to use data to strategically guide the product. When running regression models, be sure to use the Compass and Impact Analysis tools. What’s the real value behind these words?

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. I’ve yet to find a one-size-fits-all solution.

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

ProductPlan

OCTOBER 8, 2019

Whether or not this is a KPI your company is actively measuring, it’s still essential to the long-term viability of your product and business model. They make excellent references and spread the word about how awesome your product is. Some you’ll find from your data and analytics. Anticipate customer behaviors.

Customer Experience 46

Customer Experience User Testing Customer Feedback Onboarding KPIs 46

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics? What is Product Analytics?

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Userpilot

NOVEMBER 6, 2023

Increase upsells with contextual upgrade in-app messages. Increase new customer acquisition by incentivizing existing customers to refer others. Userpilot can help measure customer growth and boost retention by tracking user behavior and creating proactive solutions to remove friction, reduce churn, and prompt feature discovery.

Onboarding KPIs 103

Onboarding KPIs User Testing Feedback Software Analytic Tools 103

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. Dresner Advisory Service’s 2018 Wisdom of Crowds® Business Intelligence Market Study.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9