Userpilot

MAY 30, 2024

In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. Book a demo to learn how. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feedback loop? Book a demo call today to get started!

Product Research 81

Product Research Feedback Software Feedback Loop User Testing 81

Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis.

Data Visualization 99

Data Visualization Feedback Software Analytic Tools Reporting Tools 99

Userpilot

MAY 30, 2024

The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. To learn how Userpilot analytics , feedback, and onboarding features can help you find the Aha moment and drive product adoption, book the demo! If so, you’re in the right place!

Onboarding KPIs 99

Onboarding KPIs Data Visualization Analytic Tools User Testing 99

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Foster an online brand community to increase loyalty and create competitive advantages. To learn how to implement them with Userpilot, book the demo. Offering live demos to demonstrate how the product can best satisfy customer needs.

Data Visualization 104

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 104

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. Book a demo to find out more. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the digital product experience (DPX)?

Customer Experience 100

Customer Experience Feedback Software Analytic Tools Product Research 100

Userpilot

MAY 13, 2024

In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. Book your demo now to see it in action. Try Userpilot and Take Your Product Marketing to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are marketing analytics tools?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

MAY 9, 2024

This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you. Book a demo call with our team to get started. Happy customer service can be the difference between inconsistent revenue and a good bottom line. What is happy customer service?

Data Visualization 100

Data Visualization Reporting Tools Customer Experience Customer Feedback 100

Alchemer Mobile

AUGUST 31, 2023

Such interactive elements not only enhance the shopping journey but also create memorable brand interactions. As mobile e-commerce grows, many brands have recognized the power of applications to earn revenue from customers. The world is rapidly moving towards mobile and your brand cannot afford to be left behind.

Feedback Software 113

Feedback Software Analytic Tools User Testing Customer Feedback 113

Userpilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Get A Demo).

Research Software 93

Research Software Feedback Software User Testing Reporting Tools 93

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Use social proof to build brand authority. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak?

Data Visualization 102

Data Visualization User Testing Analytic Tools Feedback Software 102

Userpilot

JANUARY 8, 2024

This article shows you how. Book a demo now to begin. By staying consistent with your SEO efforts , you’ll not only enhance your search rankings but also establish your brand as an authority in your industry and niche. This expands your reach to a broader audience and adds credibility to your brand.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! You can also have extensive customization for resource centers, including brand-matching icons, colors, personalized text, and emojis with Userpilot.

Feedback Software 99

Feedback Software Analytic Tools Research Software Data Visualization 99

Userpilot

MAY 7, 2024

But don’t worry—this article will provide some inspiration. Style it to match your brand. Book a demo to get started. Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a software walkthrough? Book a demo call with our team to get started!

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Walnut – best interactive demo software for driving product adoption. Book a Userpilot demo today to learn more about how it can help you understand your users and drive adoption.

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

NOVEMBER 2, 2023

This is the main question we explore in the article. Sales-led growth , on the other hand, is built around the traditional sales process and tactics like trade shows or demos. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases.

Feedback Software 100

Feedback Software Analytic Tools Research Software User Testing 100

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Offer personalized product demos to help trial users experience the full value. Book the demo! Offer your customers live demos. Personal demo invitation. Let’s get to it.

Data Visualization 97

Data Visualization User Testing Customer Feedback Analytic Tools 97

Userpilot

MAY 15, 2024

These are 2 of the questions we answer in this article. Book the demo to learn more! Try Userpilot and Take Your In-App Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are Amplitude integrations? It helps businesses collect and analyze data about their customers, employees, products, and brands.

Analytic Tools 100

Analytic Tools Feedback Software Data Visualization Reporting Tools 100

Userpilot

APRIL 29, 2024

These are the main questions the article tackles. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Behavioral segmentation organizes consumers based on their interactions with products and brands. Book the demo to find out more! Let’s dive in!

Analytic Tools 95

Analytic Tools Research Software Feedback Software Product Research 95

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty. Book the demo! Reducing friction fosters product and brand loyalty.

Data Visualization 92

Data Visualization Analytic Tools Research Software User Friction 92

Userpilot

JANUARY 16, 2024

Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. Look no further!

Feedback Software 104

Feedback Software Analytic Tools Data Visualization Systems Review 104

Userpilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Sentiment data reveals how customers feel towards the product or brand, guiding satisfaction efforts. Book the demo to learn more! Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user profile?

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Research Software 102

Userpilot

MAY 2, 2024

That’s one question we discuss in the article. An omnichannel engagement strategy ensures consistency across all customer touchpoints for a seamless brand experience. Book the demo to learn how to use it to orchestrate your customer retention strategy. Like walkthroughs , tooltips, tutorials, or demos.

Onboarding KPIs 104

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 104

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Book a demo to give it a try.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Customer Experience 82

Userpilot

MARCH 21, 2024

Offering a free trial or demo to showcase product value and encourage sign-ups. If you need to enhance the product experience throughout the customer lifecycle, why not book a Userpilot demo to see how you can implement all these strategies without coding? Why is customer lifecycle management important?

User Testing 103

User Testing Analytic Tools Research Software Feedback Software 103

Userpilot

MARCH 6, 2024

This is the main question we explore in the article. Book the demo! Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product funnel? In practice, this means more customers signing up for free trials, booking demos , experiencing the Aha!

Analytic Tools 93

Analytic Tools Data Visualization Research Software Onboarding KPIs 93

Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. Book a demo to get started right away! Let’s dig in!

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Book the demo! Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are UX design principles? Wondering how to create an outstanding user experience ?

Data Visualization 101

Data Visualization User Testing Customer Experience User Experience 101

Userpilot

MAY 22, 2023

In this article, we explore what customer loyalty is, why it’s important, and how you can build customer loyalty in your SaaS business. TL;DR Customer loyalty is a measure of a customer’s willingness to continue doing business with your brand. Customer loyalty is the measure of a customer’s connection to your brand.

Customer Experience 84

Customer Experience User Testing Feedback Software Customer Feedback 84

Userpilot

MAY 20, 2024

B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you. Get a Userpilot demo to see all of these features in action. If you want to see these features in action, Get a Userpilot demo now.

Feedback Software 79

Feedback Software Analytic Tools B2B Research Software 79

Userpilot

NOVEMBER 12, 2023

In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. TL;DR Customer intent is the underlying reason behind a customer's actions when making a purchase, contacting support , or having other interactions with your brand. Book a demo now to get started.

Feedback Software 102

Feedback Software Analytic Tools Data Visualization Research Software 102

Userpilot

SEPTEMBER 12, 2022

Customer touchpoints are all customer interactions with your brand — direct and indirect. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Every customer touchpoint factors into brand perception and, therefore, impacts revenue so it’s critical to track them.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. Book a demo and see how Userpilot helps SaaS brands like yours to understand in-app behavior, generate customer insights, and deploy solutions to improve customer engagement. You’re at the right place.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Customer Experience 101

Userpilot

OCTOBER 20, 2023

However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Get your free Userpilot demo today!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

MAY 31, 2023

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. To improve the experience of a customer’s self-servicing answers, you can train a chatbot on your resource center to recommend the right articles.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 89

Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. Pendo’s Resource Center has modules for announcements, onboarding, and user guidance (help articles, FAQs, checklists, etc.). Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center.

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

JANUARY 22, 2024

In this article, we dive deep into what a product marketing framework is and explore its essential components. To learn more, book a demo today! Whether that is brand awareness, lead generation, or sales, your chosen framework should align with the objective. What is a product marketing framework?

Feedback Software 100

Feedback Software Research Software Analytic Tools Product Research 100

Userpilot

NOVEMBER 24, 2022

This article examines the RACE framework: what it is, why you should use it, and how to implement it in your SaaS. Increase your brand awareness in the Reach stage using growth loops that turn customers into business advocates. Use live demos and free trials in the “Act” stage to help visitors find your product value.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98