Userpilot

OCTOBER 27, 2023

That’s the key focus of this article. They are more specific than user segments in Mixpanel and static so when analyzing their data, you are always looking at the same users. For more detailed insights, filter the data by user properties or use the breakdowns for side-to-side comparison. Ready to dive in?

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Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. What is software localization?

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Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. What is Heap? What is Google Analytics?

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Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

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Userpilot

OCTOBER 24, 2022

NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. Using Net Promoter Score software, you can easily: identify them.

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Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment. These personas should be based on real data and insights from user research.

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Gainsight

APRIL 18, 2022

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior.

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Haines-Group

JANUARY 26, 2024

Involuntary churners are customers that want to continue doing business with you but something in their renewal process prevented it- the most common reason being a failed credit card transaction due to expiration, over limit, or credit card hold. Involuntary churn alone often accounts for about a 1% churn. and its B2C counterpart at 5.7%.

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Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. To replace the dummy data with real numbers from your SaaS company, you'll need to install a JS snippet. Compared to Pendo's other analytics features, this feels like vanity data.

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Userpilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. What is actionable data in data analytics?

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Userpilot

JANUARY 3, 2023

You’ll be trying to answer many questions at once: How do I find critical data points? This article is for you if the above describes your situation. Proactively act on data sources to reduce churn. Prevent negative reviews. Identify decreasing product usage data. Prevent negative reviews.

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Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success. But what strategies work?

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Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. Review feature usage data. Improve product road mapping : Instead of relying on assumptions about what’s important, feature analysis gives you concrete data on what customers value. This will help collect relevant feature engagement data. Usability features.

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Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. In addition, there are Explorations that enable you to drill down on the data to identify specific insights. The data is visualized in a Sankey diagram and tree graph. Userpilot dashboard. You can then visualize the data in a heatmap.

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Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. TL;DR An analytics platform is a collection of multiple tools that offer a variety of services like the collection of data, processing, analysis , visualization , etc.

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Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Session recording example by Hotjar.

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The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. Why is change management in enterprise software so hard? Why is that?

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Userpilot

MARCH 14, 2024

In this article, we’ll break down all the details, pros, and cons of one of Amplitude’s analytics features – the Pathfinder. Cons : There is a high learning curve and limited data on drop-off paths and individual user levels. Plus, it comes with other no-code features to help you build engaging product experiences!

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Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. What is Heap? What is Google Analytics?

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Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

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Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

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Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Dashboard in Heap. Let's jump right into it!

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Userpilot

APRIL 30, 2022

In this article, we will cover everything about in-app notifications. In the end, you’ll know how to create in-app notifications code-free. Microsurveys are great for collecting user feedback and customer data. Userpilot is a no-code tool that allows you to create in-app notifications, messages, etc. Source: FigJam.

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Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

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Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics is the process of collecting, organizing, and analyzing data about users’ engagement with a product. Pendo Dashboard. Book the demo !

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Userpilot

AUGUST 23, 2023

A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Let’s dive in!

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Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. In this blog , Christian Sculthorp of Agency Analytics says that his company cut churn by 30% when they started collecting and acting upon their NPS survey data. Userpilot ).

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Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs.

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Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

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Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how? Table of Contents.

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Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

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Userpilot

MAY 13, 2024

However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate. Customizable dashboards; d.

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Userpilot

MARCH 5, 2024

These robust tools help you track and analyze crucial user behavior data. This article explores the top behavioral analytics tools to help you choose the right one for your needs. These tools include features like data tracking , session recording, etc., helping you understand how users experience your product.

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Department of Product

OCTOBER 26, 2023

(Department of Product) UX – The common knowledge effect and how it impacts UX decision making Teams often make worse decisions than individuals by relying too much on widely understood data while disregarding information possessed by only a few individuals. (NN Usage data pertains to the way a user interacts with a service.

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Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data.

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Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. Hubspot is a powerful customer platform with a variety of hubs containing various features for tracking sales funnels, interpreting marketing data, and more.

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Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! As a developer working with RESTful APIs, reading raw JSON data on a browser can be quite awkward.

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