Intercom, Inc.

AUGUST 18, 2020

Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance. Easily manage and measure the impact of your help docs with our new Articles API.

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Data Visualization Article User Testing Customer Feedback 197

eG Innovations

JANUARY 10, 2023

New Dashboards for AWS Services This is just a quick blog to draw attention to some new and enhanced monitoring dashboards we have added to eG Enterprise in the upcoming release (v 7.2) As with all our dashboards, color-coded overlays provide guided drilldown for help desk operators and administrators.

Data Visualization 52

Data Visualization Dashboard Reporting Tools Enterprise 52

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel.

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Data Visualization Onboarding KPIs Dashboard User Testing 87

The Product Coalition

MARCH 3, 2021

This article will show how to use Airbyte ?—?an Visit the URL on your favorite browser, and you should see Airbyte’s dashboard (if this is your first time, you will be prompted to enter your email to get started). With this, we can go back to the Airbyte screen and supply the information needed. and Apache Superset ?—?an

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Data Visualization Dashboard Analytic Tools User Testing 114

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . What is dashboard UI? What Is Dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

APRIL 9, 2024

Visual data surrounds us – colorful charts on weather reports, infographics on the web and in social media articles, map charts in presentations, etc. To help you get started with data visualization, this article explores various visualization methods and their use cases. An area chart in the Userpilot dashboard.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Implement progressive disclosure to reveal features and information gradually and avoid overwhelming users. Implement a retention dashboard to track vital metrics across user segments.

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Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

APRIL 21, 2024

In this article, we’ll break down what in-app customer support is, show you some of the best practices, and check out what you should look for in an in-app customer support automation tool. Knowledge base section that leads to further article categories. Reduce support costs by minimizing the need for human intervention.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Embedded Analytics 86

Userpilot

APRIL 7, 2024

In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. Good tracking tools are easy to use in addition to delivering solid information. Good tools must be capable of giving and receiving information from other tools. Analytics dashboards.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 86

UX Planet

JANUARY 16, 2024

Example: User Journey Map Infographic In this article you are going to know below points on User Journey Map 1. Journey Map with Real Project example Recently, we worked on Dashboard builder project where user can create the dashboard by using widgets (can’t reveal the project name and details as it is confidential). Benefits 1.

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Data Visualization User Testing Customer Feedback Customer Experience 96

Intercom, Inc.

FEBRUARY 24, 2021

They should be able to use all this extra information to offer a more personal, tailored customer experience and effective support, surely? These valuable insights empower support teams to provide better support around common queries or increase the personalization of self-serve support through targeted articles or Resolution Bot answers.

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Data Visualization Reporting Tools User Testing Customer Experience 243

Userpilot

MARCH 25, 2024

This article shows you: Easy ways to track this metric using Userpilot and GA4. You can then use this insight to inform your retention strategies. This opens the User Dashboard, where you can view the usage sessions for different user segments. You can also apply filters to narrow the dashboard results. Userpilot 1.

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Data Visualization Analytic Tools Research Software Reporting Tools 79

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. These tools monitor user journeys and offer other visualization reports to help companies make informed decisions. Analytics dashboards.

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Data Visualization Analytic Tools Reporting Tools Research Software 97

Userpilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. There are many SaaS products , but knowing that, how do you choose the best?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 82

Userpilot

JANUARY 31, 2024

To help you know which tool to use, this article will cover the ten best product analytics tools. A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Do they like it? Are you confused about using it?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

MARCH 25, 2024

In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. Analyzing trends in user activity involves various steps, from setting an objective to implementing data-driven informed decisions. Collect insights from the data and make informed decisions to improve user activity.

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Data Visualization Customer Feedback User Testing Customer Experience 90

Userpilot

JANUARY 29, 2024

This article dives deep into data analysis for product managers. Steps to analyze data to make informed decisions: Define the objective of your analysis. Analytics dashboard for a comprehensive view of all key stats. Data analysis is integral to a product manager’s job – it’s what helps them build impactful products.

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Data Visualization Analytic Tools Onboarding KPIs User Testing 93

Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. This is why go-to-market (GTM) teams play a large role in B2B rollouts, whether it’s running training with their account teams or answering basic support questions.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Intercom, Inc.

JUNE 13, 2022

To explore our new reporting capabilities, check out our help center article here. To learn more, check out our help center article. Gathering in-context feedback from customers provides you with the richest information possible, which you can then act on to drive business impact. Add Youtube Shorts in Articles.

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Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

MARCH 15, 2024

We answer these questions in the article, so if you’re looking for answers, you’re in the right place! TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. Let’s get to it!

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Data Visualization Analytic Tools Feedback Software User Testing 83

Userpilot

MARCH 7, 2024

These are the main questions the article explores. AI writing assistants help teams make their microcopies concise but informative and engaging. Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place. Core feature engagement dashboard in Userpilot.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 92

Userpilot

FEBRUARY 28, 2024

This is the main question that the article tackles, so if you’re after the answer, I’ve got you covered. For instance, if you’ve just introduced a new feature, like our new Dashboards , but users are struggling to activate it, you can create a walkthrough guiding users through its functionality. Ready to dive in?

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Analytic Tools Feedback Software Data Visualization Research Software 86

Userpilot

MARCH 19, 2024

This article shows you practical steps to accomplish this task. Activity patterns identify contexts in user behavior, helping you make informed decisions to improve user experience. This allows you to make informed decisions about the overall product direction. Feature and events dashboard in Userpilot.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Customer Feedback 83

Haines-Group

JANUARY 26, 2024

Exit surveys can help to collect this information, but interviews with customers who have cancelled will give you a much better understanding of the motivations. To combat voluntary churn you must first discover why customers are churning. Better to kill this monster while it’s small.

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Data Visualization Research Software User Testing Feedback Software 78

Userpilot

MARCH 15, 2024

This article shows you a step-by-step process for collecting customer data and creating easy-to-understand visual maps. Customer journey visualization is the process of taking information from the customer journey map and representing it in a visually compelling way. You can also build custom dashboards. Product usage dashboard.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. It, thus, provides insights that enable you to make informed business decisions and boost customer satisfaction. Userpilot’s NPS dashboard.

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Data Visualization Feedback Software Analytic Tools Reporting Tools 89

Userpilot

APRIL 22, 2024

In this article, we’ll show you how to offer support effectively and on a scale! For example, resource centers , knowledge bases , help articles, managed community forums, product documentation, or automated chatbots. Userpilot ‘s resource center view from the dashboard. That’s what end-user support is for.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

NOVEMBER 14, 2023

In this article, we will discuss the key differences between reporting and analytics, why you need both, and powerful tools that can serve your analytics and reporting needs. Essentially, reports communicate information, while analytics provide context and insight. What is data reporting? Product usage analytics reporting in Userpilot.

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Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 96

The Product Coalition

OCTOBER 8, 2023

Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions. These feeds provide up-to-the-minute information about prices, trading volumes, and order book data. Users rely on the platform to present them with reliable and relevant information.

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Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Userpilot

FEBRUARY 20, 2024

This article provides detailed answers. TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. Userpilot ‘s product usage dashboard. Dragonboat dashboard. Productplan dashboard.

Data Visualization 91

Data Visualization Feedback Software Research Software User Testing 91

Userpilot

JANUARY 29, 2024

In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. To effectively attract users, you need to simplify the registration process by requesting only essential information. You can also use social proof to reassure users.

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

MARCH 12, 2024

In this article, we will examine 14 of the most important activity metrics, how they function, and how you can monitor them closely. They, thus, provide actionable insights that can help business owners make informed decisions and monitor the effectiveness of their operations. Userpilot product usage dashboard. The MRR formula.

Onboarding KPIs 94

Onboarding KPIs Data Visualization Analytic Tools Customer Satisfaction 94

Userpilot

JULY 20, 2023

TL;DR A customer self-service portal is a platform where customers can find information and solutions about your product through a knowledge base , AI chatbot , or using an automated task management platform. Self-service options can include product documentation, educational resources, community forums, help articles, FAQs, and AI chatbots.

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Embedded Analytics Reporting Tools Data Visualization Analytic Tools 93

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Help Scout debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot vs Help Scout for user onboarding In this section of the article, we’re really going to compare Userpilot vs Help Scout in terms of user onboarding.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 14, 2024

This article is going to dive into the Userpilot vs Lou Assist debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also has a dedicated NPS dashboard that tracks the total number of responses, overall response rate, and score trends over time. What is Lou Assist?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Pendo debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot vs Pendo for user onboarding In this section of the article, we’re really going to compare Userpilot vs Pendo in terms of user onboarding. What is Pendo?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Product Fruits debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Native tooltips : Userpilot lets you create native tooltips that show up when users hover over an element or click on an information badge.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52