Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? Example of a Product Marketing Manager User Persona.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. TL;DR Customer friction is the obstacles that customers face on their journey with the product. Features & Events Dashboard in Userpilot. Fear not, though! Let’s dive right in!

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

JULY 5, 2023

A good customer satisfaction level ensures great product engagement to retain customers longer. In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores. TL;DR Customer satisfaction is the level of happiness your customers have with your product or service.

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

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B2B User Testing Research Software Analytic Tools 105

Product Talk

DECEMBER 13, 2023

And as you might guess from the nature of Thomas’s product, there were some restrictions on how he could go about measuring user activity or instrumenting the product. It’s not like most apps where it’s not even a consideration—of course Slack knows whether I sent messages and it probably knows who I sent messages to,” says Thomas.

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Data Visualization Analytic Tools Reporting Tools Technical Review 245

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. How easy is our product to use?

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo dashboard. Contextual message in Userpilot.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention. Connect with customers via social media if they haven’t recently engaged with your product.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. SaaS product, marketing, and customer success teams have more tools and strategies that they can use to engage customers at each stage of the funnel and help them progress. In-app message created in Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Introduces tools that you can use to automate your marketing processes.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? In our article, we aim to help you make the decision. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Pendo Dashboard. Pendo vs Amplitude? This is a serious dilemma.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Common reasons for churn: Product-market fit failure. P/M failure means you’re attracting customers that can’t find value in your product, hence they drop off early in the customer journey. Baremetrics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

NOVEMBER 8, 2023

This is the main question the article tackles. Userpilot flows are sequences of UI patterns that product , marketing, and customer success teams can use for: user onboarding in-app guidance and support customer education user engagement account expansion Userpilot flows main dashboard. How to do it.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

NOVEMBER 21, 2023

Do you even need a product launch checklist? Technically not, but it helps a lot to have one, and you will find out why from this article! More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. To evaluate your in-app messages, use flow analytics.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Userpilot

OCTOBER 20, 2023

TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Marketing funnel stages. A feature engagement dashboard in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 29, 2024

Are conversion funnel leaks sabotaging your product and marketing efforts while leaving money on the table? This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Poor product-market fit. Ineffective marketing/poor marketing strategy.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

OCTOBER 7, 2021

If you're new to product marketing , you'll probably need to acquire a certain degree of familiarity with Pendo product tours. In fact, we would encourage you to have a good look at all the user onboarding software products on the market to see how they compare to each other.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Dashboard in Heap. Pendo Dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 20, 2022

This tooltip appears next to the “send message” feature in Slack to tell users that they can schedule their messages to be sent later, if they wish. One of the reasons that Ahrefs has become so dominant in the world of SEO is that its technology provides value to both beginner and advanced marketers alike.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Customer Experience User Friction 98

Userpilot

OCTOBER 31, 2022

From a marketing standpoint, it first seems like a negative persona shouldn’t be a major worry. Sure, every product marketer appreciates the importance of knowing their ideal buyer personas to help cultivate the right leads. Outline identified customer pain points and adjust your messaging.

Feedback Software 97

Feedback Software User Testing Research Software Data Visualization 97

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We finish with an overview of product analytics tools that your team can benefit from. Product usage tracking (feature usage tracking, heatmaps).

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JANUARY 12, 2023

First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. Userpilot ‘s analytics dashboard.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This article will equip you with all the necessary knowledge about: types of data can be tracked. Let’s begin our journey and unlock product growth opportunities with click tracking!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

The Product Coalition

JULY 28, 2020

Parallel to having Engineering or Development teams, technology startups today have dedicated Product teams, which encapsulate Product Management, Product Design, Product Analytics and Product Marketing functions within them, with each of these functions having specific purposes they fulfill.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. What is a product launch manager?

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Product launches Product Research User Testing Research Software 98

ProductPlan

OCTOBER 6, 2022

A blank page, much like the one I’m using to write this article, used to scare me. A new product can feel the same way. There is a place between nothing and a great product that’s full of uncertainty. Now, after a decade of managing products and advising, I find it exciting. Earlier in my career, this was nerve-wracking.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Alchemer Mobile

MAY 7, 2020

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Amplitude helps you use customer data to build great product experiences that convert and retain users.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

JULY 19, 2021

In this article, we look at how Customer Engagement Platforms benefit SaaS companies. By tracking and analyzing customer data, it allows you to create product experiences that improve product engagement along the user journey. Send a personalized in-app welcome message when a new user signs up. b) Behavioral messaging.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

APRIL 20, 2021

When it comes to software products, we must rely on user analytics. In this article, we’ll go over how you can translate user analytics into growth opportunities for your product, so you can start leveraging that data right away. Check out our User Journey Mapping Tools For SaaS article for a more in-depth comparison.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. This shows customer loyalty, so you can send in-app messaging requesting reviews.

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

JUNE 12, 2023

It can be a tough nut to crack sometimes, but we’ve made it easier in this article. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. Userpilot enables you to create different marketing surveys, including PMF.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Customer experience feedback focuses on user interactions with your product. That’s how you achieve product-market fit.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

SEPTEMBER 29, 2022

How can macro and micro-segmentation (B2B) improve your product marketing ROI and contribute to more revenue and product growth ? In this article, we’ll cover: What macro and micro-segmentation are, and the differences between them. Tag UI elements like clicks, form fills and hovers to track product engagement.

Analytic Tools 97

Analytic Tools Customer Experience B2B Data Visualization 97

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98