The Product Coalition

JULY 8, 2020

For Paul, it’s easy to see his users’ interests and behaviors but with operational data, Paul will never understand why people are taking certain actions over some other actions in the application. Paul reads data through beautiful charts but Paul has a very hard time predicting what to develop next just by looking at past datasets.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more. You can read this article from beginning to end or you can use the links below to jump to any question.

Data Visualization 274

Data Visualization Product Research Analytic Tools Research Software 274

Userpilot

JANUARY 23, 2023

Wondering what customer success OKRs are and how they can help your customer success team flourish? With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. – Use different types of surveys to collect customer feedback.

Feedback Software 97

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base. A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base.

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

JANUARY 31, 2023

If there’s one critical skill for product managers to nail, it’s customer activation. In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. What is customer activation?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

NOVEMBER 24, 2022

Although there are multiple models for defining marketing strategies and tracking marketing success, the RACE framework provides a solid, practical, and simple direction to market strategy development. This article examines the RACE framework: what it is, why you should use it, and how to implement it in your SaaS. Reach stage.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

Userpilot

AUGUST 30, 2021

In this article, I'll talk about why product analytics tools are important, how you can use them, and the best product analytics tool on the market. Product analytics is user-centric data that reflects how your customers engage and interact with your product. Let's get started… TL;DR. Not necessarily.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Radical Product

MAY 5, 2020

An iteration-led approach can move financial KPI up and to the right, but it doesn’t always make our world better. In 2017 Geordie Kaytes, Nidhi Aggarwal, and I developed Radical Product Thinking as a vision-driven alternative to the iteration-led approach for building products. What’s the Real Pain Point ?

KPI 52

KPI Vision User Friction Agile 52

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. The Origin of NPS.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Modus Create

JULY 8, 2022

Companies like Microsoft, Verizon, Volkswagen, Pfizer, Sony, and Amazon are reaping the benefits of development and delivery at scale. In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. . Satisfying All User Personas.

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. 1) Inclusion within the product development process. Centralized UX teams are decreasing as more UXers are embedded throughout the product line.

User Testing 91

User Testing Product Research UX Data Visualization 91