UX Planet

JANUARY 18, 2024

As UX designers, our duty is to advocate for our users and help them make decisions for their benefit, even though our boss might not feel the same way. Let’s see if we can answer that question at the end of the article. Persuasive design can be used for positive purposes, as well as harmful purposes.

Customer Experience 59

Customer Experience UX Branding Differentiation 59

UX Studio: Product Management

NOVEMBER 9, 2017

Want to do UX research for a product without enough time or knowledge? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. This article will provide a guideline to do UX research the right way. What is UX research? Field research. Validation.

Product Research 94

Product Research Research Software User Testing Feedback Software 94

UX Studio

APRIL 17, 2018

In this article, I will go through the seven basic AI UX principles products should follow. Here follow my seven principles of AI UX. Differentiate AI content visually. Thus reads the first principle of AI UX. We see our job as a UX team as helping people understand how machines work so they can use them better.

Data Visualization 107

Data Visualization Artificial Inteligence Feedback Software UX 107

Userzoom

MARCH 27, 2018

There’s a darn good reason why there are so many PSYCHOLOGY+UX articles floating around. Even though you no longer need to be a psychologist to be a user researcher, if you’ve arrived at a UX career through a path in visual design, you might be missing out on some core psychology knowledge to help you make better design decisions.

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UX User Testing Customer Experience Data Visualization 97

freshtrax

FEBRUARY 21, 2023

We invited Nondo Sikazwe, a Tokyo-based Zambian UX designer who is also a licensed Architect architect to sit down for an interview. He is now working as a UX designer at a Japanese design consultancy while actively engaging in education and creating social impact. Akiko Sakamoto Akiko works as a UX researcher at btrax.

Research Software 52

Research Software Technical Review UX Data Visualization 52

UX Studio

OCTOBER 11, 2022

more if they receive a positive customer experience (CX)? In our article you’ll learn: What is Digital Customer Experience? What is the Difference Between UX and CX? How Does UX Help Digital CX? Increased positive reviews, and recommendations. The first step toward excellent digital CX is providing good UX.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Market research, differentiation, and positioning are necessary to prepare for the product launch. Are you ready to dig in?

Product Research 87

Product Research User Testing Customer Feedback Research Software 87

Imaginary Cloud - Design

MARCH 19, 2020

In recent years we’ve seen the words “ UX Designer " been thrown around carelessly without the true comprehension of what a UX Designer does. To better understand what a UX designer does, first you have to understand what UX is. UX stands for User Experience. Introducing the UX Designer. User Experience.

Research Software 79

Research Software Feedback Software UX User Testing 79

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Quickly jump to the best suitable section of this article ? Semantic Differential Scale 5. Satisfaction Scale 2.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. Articles, social media posts, ad copy, landing pages , in-app microcopy – you name it. And differentiate between positive, neutral, and negative feedback. This includes the SaaS industry too. How to implement AI to build better products.

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

Userpilot

NOVEMBER 2, 2022

In this article, we cover: How to define product value and a value-added product. Adjust your marketing strategy and positioning to ensure you’re promoting the true value of your product. Give them product training in the form of webinars, video tutorials , and help articles to guide them through the learning process.

Feedback Software 87

Feedback Software Research Software User Testing Product Research 87

Userpilot

JULY 24, 2023

In this article, we take a deep dive into the technicalities of a product launch. Conduct market research to identify competitors and determine avenues for product differentiation. Craft your product positioning statement. How you can differentiate your product from the competition. Benefits of product positioning.

Product launches 83

Product launches User Testing Product Research ChatGPT 83

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. In the article you will read about: The design challenges we faced. How we assessed the current system with heuristic evaluation.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

APRIL 8, 2022

You can watch the full interview on Finding Product-Market fit here , or read this article for a summary of the key points. Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Differentiating from the competition.

User Testing 93

User Testing Feedback Software Research Software Product Marketing 93

Imaginary Cloud - Design

AUGUST 19, 2021

Secondary : in this method, designers use existing data (books, articles, or the internet) to validate or support existing research. The PDP focuses on consistently providing exceptional UX/UI Design , improving user experience, enhancing conversions, and growing businesses' value while balancing costs and benefits on a rapid market launch.

User Testing 110

User Testing Research Software Product Research Customer Experience 110

The Product Coalition

MARCH 7, 2023

How should I change the UX of [feature]? This was an insight that I heard from many users, and although we had many features in our app that differentiated us from competitors, I developed a stronger understanding of why our users thought the capability to mix different players in the same bet, is a big differentiator, through this question.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

OCTOBER 21, 2022

If you're after the answers to the questions, you're up for a treat because that's what we're exploring in the article! Developing the MVE is not possible without good differentiation and positioning strategies either. Nail your brand's minimum viable product and positioning. Let's get to it!

Customer Experience 95

Customer Experience Onboarding KPIs User Testing Customer Feedback 95

Userpilot

JUNE 7, 2023

In this article, we’ll show you several feature feedback templates to use and questions to ask. Additionally, the insights uncovered can help refine your marketing campaigns and put your differentiators at the center. It’s especially useful when ramping up your marketing strategy and positioning.

User Testing 80

User Testing Customer Feedback Product Research Feedback Software 80

UX Studio: Product Management

MARCH 19, 2021

We’ve read amazing articles describing and categorizing these techniques. Since at this stage building your rapport is important (marketing, branding, UX already on full throttle, growth engines are starting soon) consider methods that use more than 1-2 factors in prioritization. Read more about Kano in our other article.

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. This type of analysis helps identify which features contribute positively to your product’s value and which might be redundant or underperforming. Niche features can be a powerful differentiator and build loyalty within that particular audience.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Weak Development Team 86

Userpilot

SEPTEMBER 23, 2022

In this article, we’ll cover: What is screen complexity? Since an excellent UI design leads to improved customer satisfaction , more and more customers will become brand advocates , sharing their positive experiences with their peers. That being said, overdoing it is a common UX design mistake. Let’s get started.

Customer Experience 76

Customer Experience User Testing User Experience Data Visualization 76

UX Studio

APRIL 25, 2019

It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. How we conducted brand research on our UX studio brand. In this article, I want to zoom into the branding process and make a case for incorporating users stories when you create your brand. Brand affinity.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Write a positioning statement- how is your product different? Write a positioning statement. Do you want to build awareness or signups?

Product Research 82

Product Research Feedback Software Research Software Product Marketing 82

Userpilot

SEPTEMBER 16, 2022

This article will not only show you examples but also reveal strategies for being fully customer oriented. Use UX analytics to identify friction points and enhance customer experience. This can be a true product differentiator. Collect feedback at multiple touchpoints, and be open to both positive and negative feedback.

User Testing 93

User Testing Customer Feedback Customer Experience Feedback Software 93

Userpilot

OCTOBER 31, 2022

This article will examine negative personas, what makes them essential for SaaS businesses, and how you can build one. They’re also called exclusionary personas, and they’re a collection of the needs, values, and behaviors of individuals that differentiate them from your ideal customer. Be sure to tag and track these users.

Feedback Software 79

Feedback Software User Testing Research Software Data Visualization 79

Userpilot

JULY 17, 2023

This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! What are the key positions in product teams? They are often confused with UX/UI designers and their work sometimes involves these aspects. How to choose the right product team structure for your SaaS?

Analytic Tools 82

Analytic Tools Feedback Software Research Software Product Research 82

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? If rewarded for getting involved, they’re more likely to stick around longer and talk positively about your product. Provide a positive experience by making sure users don’t encounter friction.

Customer Experience 79

Customer Experience User Testing Data Visualization Feedback Software 79

UX Studio: Product Management

JANUARY 29, 2020

A UX research-only project. How 2 UX researchers collaborated with 4 different UX teams. On our side, we were a team of 2 UX researchers from UX studio. On our side, we were a team of 2 UX researchers from UX studio. Understanding the cultural context and UX research challenges.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Userpilot

APRIL 11, 2022

In this article, we’ll go over our best tips on how to better qualify your leads and optimize your marketing and sales strategy. When looking to differentiate between MQL and SQL, you should focus on four factors: lead behavior, lead scoring, type of conversion, and referral channel. How do you differentiate between MQL and SQL?

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

Userpilot

OCTOBER 24, 2022

In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively. A welcome screen is all about creating a positive atmosphere from the very beginning. We discussed earlier in the article the danger of bombarding users with lengthy surveys at the wrong moment.

User Testing 86

User Testing Research Software Customer Feedback Feedback Software 86

Userpilot

JULY 18, 2023

You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions. This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers.

User Testing 83

User Testing Feedback Software Data Visualization Customer Feedback 83

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Make sure you leverage multimedia techniques to give yourself the best chance of inspiring action (and delivering a positive experience). Choose wisely!

Customer Experience 85

Customer Experience Analytic Tools User Testing Customer Feedback 85

Userpilot

JANUARY 29, 2023

These are the main questions we cover in this article. Without validating features, it’s easy to create products that aren’t aligned with their vision or are difficult to differentiate. After all, by copying your rivals’ features, you will only build a parity product that’s hard to differentiate.

User Testing 91

User Testing Product Research Framework Feedback Software 91

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. The information in this article should help you create a winning product launch strategy that drives you to success.

Product launches 98

Product launches Product Research Data Visualization Research Software 98

Userpilot

JULY 14, 2021

Because still – there are some differentiators that may affect your choice. Appcues comes second-next, with really nice UX and UI. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. User-friend UX and UI. ?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JULY 20, 2021

For several years I worked in head Marketing and Digital positions. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. positioning. Positioning. Positioning is about defining the place a product occupies in the minds of its target audience.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. In this article, we examine the six-step process to creating effective visuals and best practices that can elevate the quality and impact of your visuals.

Data Visualization 86

Data Visualization Analytic Tools UX User Testing 86