UX Planet

JANUARY 29, 2024

Their goal is to facilitate the creation of screens and code faster for designers and developers. This means the design system designers don’t just create the Figma UI design kit, token names, design system documentation, and educate the team. After one click, we can generate the code and get the real website.

Analytic Tools 87

Analytic Tools Systems Review Data Visualization ChatGPT 87

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Providing educational content to keep users engaged and informed. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Customer Experience 74

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

The Product Coalition

FEBRUARY 26, 2020

Who is this article for? Higher education and training courses are much too often focused on code itself, but in fact there are many more aspects to developing digital products than that. when it’s all but too late to do a more appropriate education for that. Books Software Project Survival Guide ?—?Steve

Technical Review 78

Technical Review Software Review Research Software Product Research 78

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 94

Analytic Tools Research Software Data Visualization Onboarding KPIs 94

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. Learn More Understand what priorities your organization should be focused on with the Gainsight Value Creation Plan: The post Gainsight Essentials: A Year in Review appeared first on Gainsight Software.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. For engineering teams, getting code to production as quickly as possible in small batches allows us to learn and iterate. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Customer education idea #1 — Onboard new users. Let’s dive in….

Analytic Tools 59

Analytic Tools Research Software Education Customer Experience 59

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 90

Feedback Software Analytic Tools Research Software Software Review 90

Split

MARCH 17, 2023

Continuous delivery (CD) and pipeline deployment (PD) are commonly associated with software development and deployment. Continuous delivery and pipeline deployment streamline the software development and delivery process, enabling teams to release software updates more frequently, with more confidence and fewer errors.

Feedback Software 98

Feedback Software Software Review User Testing Customer Experience 98

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Reporting Tools 93

Split

FEBRUARY 24, 2023

Still, against the enormous pressure to continually improve, the best software teams deliver the goods safely and on time. As it turns out, there’s an important set of metrics all software teams should use as their benchmark. Identified after surveying over 31,000 software people, they designed four very helpful DORA Metrics.

Research Software 94

Research Software Software Review Product Research User Testing 94

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. Help Center Software exists to solve this problem. And how do you go about choosing a good software solution from all the options on the market? What is Help Center Software? What is Help Center Software? Sound familiar? Userpilot 2.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

OCTOBER 6, 2023

Review stage (BoFu). By providing value to a broad audience via channels like blogs, social media content, ads, and online communities—just like the article you’re reading right now. Educating people on what’s happening in the industry. Intent stage (MoFu). The stage where a lead becomes a free trial user.

B2B 99

B2B Analytic Tools Feedback Software Data Visualization 99

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. The product insights manager earns more on average, possibly due to their greater input of insights that influence the product. Let’s dive in!

Data Visualization 82

Data Visualization Reporting Tools Analytic Tools Research Software 82

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Customer onboarding is really a synonym for customer education. What is SaaS customer onboarding software? What to look for in customer onboarding software. Table of Contents.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. Review feature usage data. For example, Xero, the online accounting software, has a feature that automates tax calculations based on the tax rates and rules of the user’s configured region. We cover: Types of product features. Best practices for optimal results.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Weak Development Team 88

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! Miro’s Resource Center excels with interactive guides that offer hands-on learning and showcase their educational commitment. Create tooltips code-free with Userpilot.

Feedback Software 90

Feedback Software Analytic Tools Research Software Data Visualization 90

The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment. Why is that? They all loved SharePoint.

Analytic Tools 123

Analytic Tools Data Visualization Software Review Customer Experience 123

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. It can involve installations, integrating software, high-touch guidance, and a lot of support throughout the process. Offer ongoing customer support and education with a resource center.

Feedback Software 92

Feedback Software Research Software Onboarding KPIs Customer Experience 92

Userpilot

JANUARY 23, 2023

In this article, we cover: How is marketing segmentation used in customer retention? Offer custom educational resources based on user behavior – for example, if a user hasn’t tried an important feature, encourage them to watch a webinar explaining its value. Start by educating users with webinars customized to their needs.

Customer Experience 93

Customer Experience User Testing Feedback Software Customer Feedback 93

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Userpilot

OCTOBER 21, 2022

So even after the deal is closed, you should still care about customer confidence—which involves following the tactics we’ll show you in this article. Build trust by offering free educational materials for customers and showing them that you care about their experience, not only their wallets. Offer free educational resources.

Feedback Software 96

Feedback Software User Testing Customer Experience Customer Feedback 96

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. Each episode is tailored to a wide audience, from marketing executives to educators. Listen to AI in Education. #17: TL;DR Podcast.ai

Research Software 87

Research Software Artificial Inteligence Technical Review Technology 87

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JUNE 19, 2023

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo! Updates and maintenance – the SaaS LMS vendor looks after the infrastructure and ensures the software is up-to-date and secure.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

The Product Coalition

APRIL 28, 2023

This article will explore how product managers can use AI (specifically chatGPT) to enhance their work and deliver better products to their customers, achieving better business results. For example, AI-powered software can analyze large data sets and generate reports that provide insight into customer behavior and product usage patterns.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. This in turn makes them want to invest time and money into using your software to meet their needs.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Experience 103

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. The implementation of VSM can bring about a variety of benefits for a software development team. This can be done using tools such as Process Mapping or Lean Kaizen.

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

Userpilot

NOVEMBER 2, 2023

This is the main question we explore in the article. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. Webinars play an important educational role. How is marketing-led growth different from product-led growth and sales-led growth?

Feedback Software 92

Feedback Software Analytic Tools Research Software User Testing 92

Userpilot

JANUARY 7, 2022

A successful customer onboarding process will solve that problem by educating your customers and showing them how to get maximum value from using it. You can think of an onboarding process as the automation of customer education across the entire customer lifecycle. What is an onboarding process? 4 – Feature usage.

Analytic Tools 90

Analytic Tools Feedback Software Onboarding KPIs User Testing 90

UX Planet

DECEMBER 18, 2023

We’ve teamed up with Springboard — an online education platform offering a UI/UX design bootcamp with a money-back guarantee — to curate the following list of UI/UX design learning opportunities. If you want to see candid student reviews and perhaps a selection of other bootcamps, there is CourseReport.

Certifications 85

Certifications Software Review Customer Experience UX 85

Intercom, Inc.

APRIL 7, 2020

We’ve sent email announcements for all of the new features we’ve released during COVID-19 to help our users and been able to link to all of the relevant articles to give more detail and point them toward our support centre.”. In fact, 37% of teams have posted additional help articles since the global crisis began.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Userpilot

JANUARY 8, 2024

This article shows you how. Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. In-app strategies for converting free or trial users to paying customers.

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Analytic Tools Research Software Feedback Software Customer Experience 100