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How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?
How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.
Tweet This Teeba liked how Teresa focuses on continuous discovery, and she learned about the opportunity solution tree at a conference. “I In the action phase, I demonstrated how I aligned the product outcomes, identified opportunities, and proposed solutions accordingly. This one focuses on customer support within the platform.
She shared insights from her experience leading product teams at various organizational scales and helping companies transform their product vision into measurable business growth. She now runs her own consultancy, helping CEOs scale their companies by transforming product vision into measurable business growth.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?
Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.
In this article, we will mainly focus on how AI-driven UX has impacted and will continue to influence the modern business world. From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences.
Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics. 5] What about Product Roadmap Generation?
In the first article, we covered how to decide if your organization is ready for change. Leaders and Stakeholders Still Expect Specific Solutions Hope Gurion: Well, you kind of touched on it. Usually that first point of resistance is: I thought I was still getting my solution idea. All right, Hope, do you want to kick us off?
Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.
This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.
This article shares exciting mobile product manager roles and showcases standout candidates in the field. Their customers rely on their offline-first mobile app to guide them through complex fieldwork. A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions.
As technology moves beyond flat screens into 3D spaces, designers face a new challenge: creating experiences that users don’t just see, but step into. This article is a practical guide for UX designers who want to e xplore immersive design — from key terms to real-world use cases. Table of Contents What Is an Immersive World?
Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).
This article will walk you through the key phases of the product discovery process , best practices for gathering user insights, risk mitigation strategies, and how to leverage PDLC tools like Usersnap to streamline feedback workflows. Opportunity Solution Tree for Smarter Decisions from Teresa Torres 2.
Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. It requires intention, empathy, clear structures, and the right tools. It is not always obvious who has the final say Tool sprawl. This is where strong leadership and the right tools can make all the difference.
It means guiding people across the org toward a shared vision, even if they don’t report to you. Use async docs to gather feedback at scale, especially for execs and founders. This article draws on excerpts from Bruce McCarthy ‘s talk, “ Managing Stakeholders “, at Business of Software Conference.
In this article, we will break down his Discovery Health Check framework a fast, no-BS system to help product teams uncover what’s really holding them back before the next feature hits delivery. “We Discovery is the process of researching, understanding user problems, and validating ideas before building solutions.
You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. How can we effectively use AI or tools like ChatGPT to improve product sense? But even the ‘art’ parts of product sense are teachable.
Where it’s Going: Connect the change to the long-term vision and what success will look like in the future. Focus on “F&F”: Feedback & Frameworks in Execution When it comes to executing new strategies, don’t just give directives. Don’t just say “not good enough” or “do it faster.”
This article shares exciting product manager roles focused on Product-Led Growth (PLG) and showcases standout candidates in the field. OpenAI: B2B Growth, Lifecycle As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world. Who would be a bad fit for this job?
The destination: The long-term vision or 'Big Hairy Audacious Goal' (BHAG). Here are the 5 best product roadmap software. By Malte Scholz Agile 5 Jun 2025 Best agile project management software in 2025: Key features & why airfocus stands out Agile project management software makes it easier to plan.
Most companies adopting customer community solutions are aware of the key features needed to get started. Tools like community forums, knowledge base articles, and gamification are all great, but how do you build a community thats more than the sum of its parts? How will product feedback be managed? Let’s dive in.
Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback.
In an article published in “The Cruise Industry News Quarterly,” McNeece said the following: “There is a problem trying to figure out what people want by canvassing them. Understanding Even when you’re listening closely to customers, they’ll often speak in terms of solutions. That’s just how people communicate. That’s your job.
The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.
While most of SaaS onboarding happens inside the app, new customers’ first point of contact with your company is usually an onboarding email. In this article, I’ve analyzed 12 real-life emails from successful SaaS companies. The copy is short, and it only has one CTA that asks me to keep using the app.
Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? This article will provide an in-depth guide. Actionable mobile UX best practices to give your app a competitive edge.
Listen below: In this episode we have Evan Michner , Principal Product Manager at Atlassian —specifically for their chat tools, Stride and HipChat. I remember sitting down with the designer at the time saying, please tell me what the difference is between a graphic designer and a software developer. Is it a protection thing?
Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice softwareplatform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. SaaS products already have these integrations.
For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.
Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Low accountability Limited visions of the product by PMs. Emphasizing how to find previous, related previous feedback.
Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But it’s not enough on its own.
Research article. Themes are critical building blocks for your product’s strategy, each Theme is usually a statement describing an idea that is critical to the vision of your product. For more details about writing a good User Story, refer to this article. This was second only to increase in salary! Quarterly Objectives.
a clear and compelling vision. from ‘ Drive’ All top product leaders know the importance that vision plays in the success of a product. As Marty Cagan states in Inspired : “When done well , the product vision is one of our most effective recruiting tools, and it serves to motivate the people on your teams to come to work every day.”
The number of solutions for publishing video content is growing, and so is the user population. Unsurprisingly, business operators increasingly wonder about how to build a live streaming app. A lot of movies and series were released directly on streaming platforms bypassing movie theaters. How does live streaming work?
They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome. But for everyone else out there, Hemnet is Sweden’s largest property portal and one of the top five most popular apps in the country. Niklas Fischerström is the User Research Director at Hemnet. “My
In this article, we’ll explore the LAUNCH framework in detail. Example: Bloomberg’s Approach to Client Listening Bloomberg, a financial software and media company, has an effective way of listening to clients. This shows that companies need a well-planned approach to product launches.
Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. For a commercial product, they might include a marketer, a sales rep, and a customer support team member, as I explain in more detail in the article Getting Stakeholder Engagement Right.
A platform owner who manages a platform as a collection of shared software assets. But you can think of the product owner as an agile product manager, as I explain in the article “ Product Manager vs. Product Owner ”. For example, I am writing this article using Microsoft Word. Pl atform Owner.
How to Choose the Optimal North Star for a Roof Shingles Assessment Vision API Company How the Right North Star Metric Can Illuminate Your Business Path Introduction In recent years, many new API SaaS companies are emerging that provide AI-powered capabilities for processing text, audio, images and video. What is an API SaaS Business?
This article explores the stages of a product’s life, from launch to retirement, and how they differ across industries and product types. For software and SaaS products, development and lifecycle management often overlap. For software and SaaS products, development and lifecycle management often overlap.
Listen to the audio version of this article: [link] The Head of Product Role in a Nutshell A head of product manages a group of product people —individuals who look after one or more products and who may be called product managers or product owners. Offer advice and feedback. First, develop the individual product people.
According to Gartner , 85% of machine learning solutions fail because they use raw data. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions.
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