Intercom, Inc.
JUNE 23, 2020
The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. Meanwhile customer expectations are rising – they expect better experiences and immediate support resolutions. This leads to more and more inbound support volume. This reduces inbound volume.
The Product Coalition
MAY 23, 2022
This article will explain all the layers that comprise a metaverse after a brief explanation of the metaverse. While “pull” refers to an inbound system in which users actively seek out information and experiences, “push” refers to processes that notify users about the metaverse experiences that await them.
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Userpilot
APRIL 22, 2024
This article examines the most important qualities of a product-led company, as well as examples of product-led companies that have cracked the code. They offer a range of support tools, including tutorials and email support, to help users get the most out of the product. Hubspot’s education provides value and retains users.
Intercom, Inc.
OCTOBER 13, 2022
For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. We’ve also updated how article suggestions work.
Userpilot
APRIL 3, 2024
In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! TL;DR A resource center provides tailored content to aid users in problem-solving your product. Organize the resource center to enhance the user experience.
Userpilot
JUNE 13, 2022
The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. 4 SaaS growth stages to achieve T2D3 growth.
Userpilot
NOVEMBER 2, 2023
This is the main question we explore in the article. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Such an outbound approach distinguishes it from the MLG strategy, which focuses more on inbound initiatives like content creation and distribution.
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