Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Meet our newest Product Talk instructor, Ellen Juhlin! If you missed that post and want to read more about the evolution of the Product Talk business, you can find it here.

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Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

MAY 21, 2024

This article will outline what churn is, demonstrate how to calculate it, and provide insight into effective churn reduction strategies, without overwhelming you with jargon or needless complexity. Customer churn in SaaS is the rate at which customers stop using a service within a set timeframe.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Read the article to know what it is? To meet the demand, business operators need to deliver products faster while maintaining their quality.

Reporting Tools 130

Reporting Tools Software Developers Software Development Feedback Software 130

Userpilot

DECEMBER 6, 2023

That’s what you’ll find out from this article. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Userpilot is a product growth platform that you can use to collect feedback , analyze user behavior in-app , and design onboarding experiences.

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Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! How to integrate Salesforce with other platforms?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. User behavior patterns are the typical ways users interact with products, services, or interfaces, revealing their habits, preferences, and decision-making processes.

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Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JANUARY 8, 2024

This article shows you how. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Begin by promoting your paid ads on social media platforms and search engines.

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Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 128

Reporting Tools Agile Feedback Software User Testing 128

Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Another easy way to personalize?

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Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Encouraging referrals and reviews to expand word-of-mouth. The best customer success tools include Userpilot, ChurnZero, and Gainsight. But what strategies work? Book a demo to give it a try.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” There’s no doubt that a comprehensive AI strategy is critical.

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Intercom, Inc.

OCTOBER 19, 2022

Explore other articles in the series. Since data is our key asset, we only trust it to be handled by third party service providers who meet and maintain our bar of security. Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full.

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Data Visualization Reporting Tools User Testing Research Software 138

Atlassian

FEBRUARY 9, 2022

That’s the thinking behind Atlassian IT’s service desk consolidation project. Why we built a new service desk. Service management easily tops the list of essential IT functions. Every so often, IT teams need to reevaluate their solution to make sure it’s still operating effectively for the organization and its employees.

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Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

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Userpilot

DECEMBER 20, 2023

This article will show ten ways customer data and machine learning can improve customer experiences. Sentiment analysis using machine learning and AI provides valuable insights into customer emotions and opinions, guiding product and service improvements to better meet customer needs. See user trend reports with Userpilot.

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Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. Professionals all over the world have been discovering how it can make their lives easier, as a tool for brainstorming, analyzing, generating content & increasing their efficiency. Let’s get started! What is ChatGPT?

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ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. UX Research Methods and Their Application in B2B Environments UX research plays a critical role in understanding user needs and crafting solutions that address complex business challenges.

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Data Visualization User Testing Research Software Product Research 89

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

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Software Developers Software Development Reporting Tools Software Review 78

The Product Coalition

MAY 3, 2020

Meet Ubercircle?—?A With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. This article is a review of a newbie platform, Ubercircle. Fast forward to 2020?—?a

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Research Software Reporting Tools Startups Customer Experience 89

PMLesson's Ace the PM Interview

JUNE 19, 2022

That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. A cloud architect is technically a subset of a solutions architect roles responsible for designing and implementing technical solutions to an organization's business problems. So let's get to it!

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Reporting Tools CTO Research Software Technical Review 52

Usersnap

AUGUST 19, 2019

A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? Better communication. The result?

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

JANUARY 11, 2024

Userpilot provides the tools you need to create an interactive, intuitive onboarding environment. FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. This data will also help you know which services or products they’ll need.

Onboarding KPIs 105

Onboarding KPIs Customer Experience Feedback Software User Testing 105

UX Studio: Product Management

JANUARY 11, 2021

In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. Five challenges and solutions. To find technically feasible design solutions, extra efforts are required from developers and other team members. ?

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Weak Development Team Feedback Software Reporting Tools Research Software 94

The Product Coalition

MARCH 5, 2024

You cannot go a full week without seeing an article proclaiming Agile is dead or describing how we need to think in a “post-Agile” world. Technology development is wrought with inefficiencies, blockers, and hiccups. Technology development is cognitive work. Any method with gains like that is clearly alive and well.

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Alchemer Mobile

MARCH 26, 2021

Almost every article started out with a long opening paragraph explaining the importance of mobile. But if you clicked on this article, we’re going to take a wild gamble that you already know that. Your team should have explicit data that has come directly from customers’ mouths (surveys, ratings and reviews, message centers, etc.)

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User Testing Customer Experience Feedback Software Research Software 257

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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Userpilot

MARCH 21, 2024

TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure. Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Revenue stage: Engaging with cross-sells/upsells campaigns.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030. That said, landing a job as an AI product manager is not easy.

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Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product Guy

MAY 7, 2020

This is my motivation behind writing this article. This article explores multiple aspects of product management. Often, this is due to resource constraints rather than a lack of understanding of a PM role. As you climb the ladder, primarily the focus changes from solution and execution to strategy.

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Technical Review Research Software Onboarding KPIs Product Management 159

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Userpilot

APRIL 28, 2023

It saves time and resources and improves customer satisfaction by providing self-service support to customers. In this article, we’ll explore why you need a knowledge base, its core elements, how to build a knowledge base for your product, and the best knowledge base tool. What to include in self-service knowledge bases?

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Analytic Tools Feedback Software Research Software Data Visualization 95

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. Do you want to get this article in your inbox? In that respect, the current issues many distributed teams face may also act as accelerants to become more agile.

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Agile Reporting Tools Feedback Software Systems Review 83

ProductPlan

FEBRUARY 8, 2022

Implementing or optimizing systems and processes. Implementing or Optimizing Systems and Processes. Even the best systems and processes need a champion to ensure they run smoothly. A product operations manager can optimize the product team’s systems and processes. Ensuring timely, audience-appropriate communication.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

UX Planet

FEBRUARY 22, 2024

Design Meets Psychology: Harnessing Colour & Emotion Every colour choice, button placement, even the size and speed of animations — it’s all meticulously planned to shape our experience. The very idea of “choice architecture” in design sounds helpful, but in the wrong hands, it becomes a powerful tool for control.

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Data Visualization UX User Testing Research Software 87

eG Innovations

MARCH 7, 2023

It has been reported that a Java application is very flaky in terms of memory issues. How do you justify the budget for the use of tools, automation, and changes in work practice to detect and resolve Java memory issues? Here are some myths to be on the lookout for when it comes to Java memory leaks. 2 am) will be cumbersome.

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