Sharpen your support strategy with the new Conversational Support Funnel report
Intercom, Inc.
OCTOBER 27, 2021
With increasing conversation volumes and mounting customer expectations, support teams need a way to ruthlessly optimize their support strategy for maximum efficiency and CSAT. You can also dig a little deeper and see what specific self-serve support tools – articles or bots ? – Measure your team’s progress and optimize your strategy.
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